Warren Robinson

AI made real moves in RCM in 2025 with documentation support, CDI, charge capture. The tools landed where the pain was visible and where trust was easy to build. The February 2026 HFMA data tells a more complicated story showing only 1 in 5 providers applied AI to denials management. The throughput problem sitting between clean documentation and a clean claim is still very much alive. When coders are handling routine first-pass volume, the denial work suffers, backlogs grow, and appeal windows shrink while revenue already earned stays uncollected. That is the gap we built Deacon to close. Full post is up on the CareFlo blog: https://lnkd.in/eGstAWe8

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CMS-0057-F has become a catalyst for a broader #UM transformation. Health plans are moving beyond incremental fixes to rethink how prior authorization should work. The second blog in our UM Transformation Series outlines how to build a business case for insourcing #PA, supported by automation, AI, and better workflow design. Read the blog: https://ow.ly/5uhs50Y55s2 #BuiltforBetter #Availity #Thought Leadership #Blog #UMTransformation #HealthcareInnovation #PriorAuth #TATs #MemberOutcomes #CareManagement

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Are you a healthcare IT or operational leader evaluating Epic or planning an EHR implementation? These are two questions we consistently hear from health systems and ambulatory organizations. 1️⃣ How long does full Epic implementation take? The timeline depends on organizational size, system complexity, and the scope of migration. 🔹 Mid-size and smaller systems: 9–12 months 🔹 Large health systems: 12–24 months 🔹 Large-scale projects: Can extend 18-36 months for a comprehensive system During this time, organizations are aligning workflows, preparing infrastructure, training end-users, and planning for long-term operational support to ensure a successful go-live and adoption. 2️⃣ Once staff is trained, will ongoing EHR support still be needed? In most cases, yes. Even with strong training programs, health systems continue to face optimization opportunities, upgrades, staffing gaps, and ongoing user support needs. Long-term application and service desk support helps maintain system stability, clinician satisfaction, and operational performance well beyond go-live. At HCTec, we support organizations across the entire Epic lifecycle, from implementation and optimization to ongoing application and service desk support, reducing risk, managing costs, and sustaining performance over time. If you’re planning an Epic initiative or reassessing your post-go-live support strategy, we’re happy to share what we’re seeing across the industry.

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