Troy Lawrence

‼️1️⃣0️⃣ • Y•E•A•R•S •‼️ Ten years ago, I never imagined that applying for a scheduling position at a call center for Orthopedics would lead me here. ✨ Patient Scheduling Specialist – Sports Medicine, Orthopedics & Spine Orthopedics (June 2016 – July 2019) This role introduced me to people who will always hold a special place in my heart. I still remember my last patient and the tears I shared during my final checkout with one of my favorite providers, Dr. David Bernhardt ✨ Administrative Operations Assistant – Care Model Teams(July 2019 – January 2022) I had the privilege of working alongside some truly inspiring people and seeing firsthand the incredible programs UW Health provides within our community. I was also honored to witness the amazing work behind the COVID-19 vaccine efforts led by Andrea Wipperfurth ✨ Clinical Administrative Supervisor – COVID Vaccines (January 2022 – March 2023) I worked with retired nurses who returned to make a difference during an unprecedented time. Their dedication, wisdom, and compassion taught me so much. The memories, laughter, and relationships from this chapter will always be special. ✨ Transplant Support Specialist – Pediatric + Adult Heart Transplant (April 2023 – July 2024) Being part of a brand-new program and watching it grow from the ground up was an incredible experience. Helping support children and families through life-changing journeys continues to tug at my heart. I still think about the very first transplant patient and the impact that journey had on all of us. 🫶 ✨ Scheduling Operations Analyst (July 2024 – Present) This role challenges and inspires me every day. I have the opportunity to work with incredible colleagues across UW Health while advocating for something I'm deeply passionate about—patient access. Being the analyst for Cardiology 🫀 has felt especially meaningful. After everything my dad went through in May 2025, this role gave me a deeper understanding of his journey and helped me become a better caregiver for him. 💜10 years. Ten years of growth, learning, challenges, laughter, friendships, and purpose. I am incredibly grateful for every person I've worked alongside, every mentor who guided me, every challenge that pushed me, and every patient whose story left a lasting impact on my heart. Thank you to everyone who has been part of this journey. Here's to the memories made, the lessons learned, and whatever comes next. 10Years #Grateful #UWHealth #HealthcareJourney #PatientAccess #WorkAnniversary

Congratulations to Badger alum André De Shields '70 on yet another Tony nomination, this year for Best Featured Actor in a Musical for CATS: The Jellicle Ball. We'll be rooting for you this Sunday during the Tony Awards, André! Get to know the inimitable André De Shields and how UW–Madison helped forge his extraordinary career: https://lnkd.in/eT3Y_iGq

Today we celebrated our Executive Director Tim Size's Birthday (actually May 15th)! Fun Fact: Tim has been our Executive Director since January 1st, 1980! Yep, that's over 45 years of dedication to rural Wisconsin. Happy Birthday Tim, we appreciate you!

Happy Mother’s Day to all celebrating!

Science Hall, a 137-year-old landmark building in the heart of campus, will soon undergo a renovation that will transform the iconic red-brick building into a state-of-the-art hub for geography, environmental studies and geospatial science while honoring its historic character. Find out more: https://lnkd.in/gj-tP-FR

Had some extra red/white/blue bling for the Badger Honor Flight Welcome Home ceremony on Saturday! Another great turn out!

Such an incredible day at at American Academy of Ambulatory Care Nursing (AAACN) conference! Very proud of the work being done at UW Health!