Steven Buzzelli

Based on a true story - an insurer's actual recent experience. We haven’t adjusted our rates in a long time. Do we know what to do? Let’s work with an insurance rating expert organization. First, we need to get data from our vendor. OK, we got the data, so let’s get started. What are we looking at? What are these codes used for? This data doesn’t make sense. Claims are following the right policies. We need to investigate. Is this what we’ve been relying on for our management reports? Have we been getting an accurate picture of our performance. Does this balance to our financials? We need to pause our rating improvement project while we clean up this data and figure out what we have. One+ year later: We still haven’t started our rating improvement initiative. How much opportunity have we lost? Losing good risks, not charging the appropriate premium for higher risks, not having the accurate results to guide our growth strategy. How can we embark on new initiatives if we can’t get our data right? Are we going to fall further behind if we can’t explore the use of AI, invest in new technology or improve our management reports if we can’t even complete a rating improvement project. “It’s frustrating when you can’t rely on your own information.” – Insurance Company Executive

Most insurance agencies treat renewal season like a guessing game. You send out hundreds of paper notices and cross your fingers. But the problem isn't your message: it’s the delivery. Paper mail is expensive, slow, and impossible to track. It’s time to switch to Zmail. Zipinmail’s Virtual Mailbox allows you to deliver renewal outreach digitally to a physical mailing address. It gives you the impact of direct mail with the precision of digital. Why insurance pros are making the switch: - 90% savings compared to traditional print and postage. - Real-time metrics: See exactly who opened your notice. - High security: Secure, compliant delivery for sensitive documents. - Instant action: Direct links to your renewal portal or landing page. Stop wondering if your clients got the memo. Start measuring your outreach instead. The smarter move is simple. Take your postage costs from last month and cut them by 90%. That’s your Zipinmail budget. Ready to modernize your renewal season? Let’s talk.

Every insurance agency I've talked to in the past six months has the same problem. Not underwriting. Not claims fraud. Intake. A 200-person P&C agency processes 400+ submissions a week. Each one gets opened manually, key data gets typed into the AMS, and someone compares it against appetite guides before routing it to the right underwriter. That whole loop takes 22 to 35 minutes per submission. We built a system that reads the submission (PDF, email, broker portal export, doesn't matter), extracts the relevant fields, checks them against appetite criteria, and routes the file to the correct underwriter with a pre-filled summary. Total processing time dropped to under 90 seconds. The underwriters didn't lose their jobs. They got three hours back every day to actually underwrite instead of doing data entry. If your team is spending more time copying information between systems than evaluating risk, that's not a staffing problem. That's a systems problem. taestai.com