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Technology leaders are under constant pressure to deliver outcomes.
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Articles by Scott
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AI Adoption Is Moving Faster Than AI Measurement. That Gap Is a Risk.
AI Adoption Is Moving Faster Than AI Measurement. That Gap Is a Risk.
Every week, an executive asks me some version of the same question: “Are we actually getting better, or are we just…
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From Chaos to Clarity: Why Fractional Leadership Is the Operating Model of the Future
From Chaos to Clarity: Why Fractional Leadership Is the Operating Model of the Future
Most organizations are not failing because they lack technology. They are failing because they lack clarity.
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From Motion to Meaning
From Motion to Meaning
Why Most Transformation Fails Before It Starts Transformation rarely fails because teams are not working hard enough…
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The Digital Core: Why Architecture Is a Leadership System
The Digital Core: Why Architecture Is a Leadership System
Most organizations think of architecture as technology. This is a mistake.
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The Strategy Bridge: A Companion Framework to The Fractional CTO Playbook
The Strategy Bridge: A Companion Framework to The Fractional CTO Playbook
Extending alignment into execution Before the release of The Fractional CTO Playbook, I continued refining the tools…
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The Alignment Problem
The Alignment Problem
Why Most Transformations Fail Before They Begin Authority In my first article, Leading Without Authority, I explored…
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The Trust Equation
The Trust Equation
Why Trust is the Real Metric of Modern Leadership In my previous article, Leading Without Authority, I explored how…
3 Comments -
Leading Without Authority
Leading Without Authority
How Influence, Credibility, and Clarity Define Modern Leadership In today’s evolving workplace, authority no longer…
2 Comments
Activity
2K followers
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Scott Boyd shared thisAI didn’t fix Ford’s quality problem. 300 humans did. Ford just topped the JD Power quality rankings for the first time since 2010. Their VP of vehicle hardware engineering explained why: “Mistakenly, we thought that by just introducing artificial intelligence and ingesting the design requirements that we had, that would produce a high quality product.” The lesson wasn’t that AI doesn’t work. It’s that AI trained on incomplete or unvalidated data produces confident answers to the wrong questions. Ford’s veteran engineers didn’t replace the AI, they gave it something to work with. Independent expertise. Documented baseline knowledge. The kind of context that only comes from people who have seen what failure looks like across multiple product cycles. At Lighthouse Technologies, Inc., we see a version of this in software delivery programs every day. Velocity metrics, automated dashboards, delivery trackers, the tools are good. But when they’re operating without an independent baseline, leadership ends up managing to the output of the tool rather than the reality of the program. That’s the core premise behind Software Delivery Intelligence: before you optimize, before you automate, before you act on what the dashboard says, you need an independent readout of what’s actually happening and why. Ford didn’t wait for a recall to find out their AI needed better inputs. The programs that come to us usually have. The ones that don’t are the ones making better decisions faster. #SoftwareDelivery #DeliveryIntelligence #ProgramManagement #AI #IndependentVerification #TechLeadership #QualityAssurance #FederalIT https://lnkd.in/gFQpc2B7
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Scott Boyd shared thisThose hidden costs… Excellent read.Scott Boyd shared thisEvery executive approves technology investments with the same expectation: The business outcome will justify the spend. Yet software initiatives routinely fail to deliver the value organizations expect—not simply because they exceed their budgets, but because leaders often discover problems too late to change the outcome. By the time leadership realizes a software initiative is 30% over budget, the damage has often already occurred: Delayed revenue, missed market opportunities, increased operational risk, lower customer satisfaction, and eroded stakeholder confidence. This latest article breaks down why software budget overruns are actually a business risk problem—not a cost problem—and how value is lost long before leaders see it on a dashboard. More importantly, it outlines what leading organizations do differently to gain visibility early enough to change the outcome. If this is something you're seeing in your organization, I’d welcome the conversation. Send me a direct message to learn how Software Delivery Intelligence can help you reduce risk and protect the value of your software investments. #SoftwareDelivery #SoftwareQuality #SoftwareBudgets #ProjectManagement #BusinessRisks
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Scott Boyd shared thisAI adoption is visible. What it’s doing to your delivery quality isn’t — Anthropic just quantified that blind spot. Maxim Massenkoff, Peter McCrory, AnthropicAI Adoption Is Moving Faster Than AI Measurement. That Gap Is a Risk.AI Adoption Is Moving Faster Than AI Measurement. That Gap Is a Risk.
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Scott Boyd shared thisJeff’s article names something most organizations won’t say out loud: slow software delivery is a revenue problem, and most leaders are making decisions without the visibility to see it clearly. The pattern is consistent across every client conversation we’re in. Teams are measuring output, story points, tickets closed, features shipped, while the actual question goes unanswered: “Are we delivering business value at the pace the business requires?” By the time the answer is obviously no, the compounding has already done its damage. The organizations pulling ahead aren’t hiring more or buying more tooling. They’re building systemic visibility into where risk accumulates before it surfaces as a missed release or a lost customer. That’s the gap Software Delivery Intelligence is built to close. Worth the read. #SoftwareDelivery #SoftwareDeliveryIntelligence #TechLeadership #EngineeringLeadership #SoftwareQuality #BusinessOutcomes #ITStrategy
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Scott Boyd shared thisReposting for visibility. James is very talented and would be a great fit for your team!Scott Boyd shared thisHi everyone! I’m seeking a new role and would appreciate your support. If you hear of any opportunities or just want to catch up, please send me a message or comment below. I’d love to reconnect. #OpenToWork About me & what I’m looking for: 💼 I’m looking for DevOps Engineer, Solutions Architect, Staff Software Engineer, Data Engineer, and Application Security Engineer roles. 🌎 I’m open to roles in Indianapolis, Fishers, and Carmel, and Remote. ⭐ I’ve previously worked at Gannett, Liberty Mutual, Moody's Analytics, and many others over the last 17 years. I've been AWS Certified Solutions Architect - Professional since 2021. Current certifications: AWS Solutions Architect - Professional AWS DevOps - Professional AWS Security - Specialty Studying: AWS Generative AI - Professional CISSP
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Scott Boyd shared thisIt was great to have the opportunity to speak at QA or the Highway alongside Jeff Van Fleet, made even more meaningful by the venue: The Ohio State University, one of my alma maters. Getting to present back on campus, meet new people, and reconnect with former colleagues and friends made for a great morning. One of my biggest takeaways as the event wrapped up: it’s exciting to see how many passionate people have the desire to learn about, and help shape, what quality assurance, process improvement, operational excellence, and business value will look like across enterprise organizations as we move into this next era. Grateful to everyone who stopped by to talk shop. Let’s continue the conversation. Go Bucks. #QualityAssurance #AIinQA #BusinessOperationalExcellence #ProcessImprovement #SoftwareDeliveryIntelligence The Ohio State University Fisher College of Business, Fisher College of Business Executive EducationScott Boyd shared this“If AI is writing the code, who’s guarding the quality?” 🎤 Thank you to everyone who packed the room for our presentation at QA or the Highway today! Jeff Van Fleet and Scott Boyd had an incredible time diving into the rapidly evolving landscape of AI-driven development and the critical role quality assurance plays in it. One of the biggest takeaways from today's discussion was a striking statistic that really resonated with the audience: 📊 90% of developers regularly use at least one AI tool at work (up from 85% mid-2025). Even more eye-opening? 63% of "vibe coding" users have never actually been developers. (Source: Forbes) As the barrier to software creation drops, the risk to software quality skyrockets. When anyone can generate code with a prompt, robust QA isn't just a safety net—it’s the ultimate differentiator. If you missed the session or want to keep the conversation going about how we guard quality in an AI-first world, let’s connect! #QAOrTheHighway #QualityAssurance #SoftwareTesting #AICoding #VibeCoding #QualityEngineering #LighthouseTechnologies #SoftwareDevelopment
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Scott Boyd shared thisI see some real concerns here that frontier level AI models can be shutdown instantly by any government in the blink of an eye. Considering the ramifications of this control lever, this would give me pause if I were building or investing in enterprise applications based on any model at this point. https://lnkd.in/gmCACngC #AI #AIControl #BeyondAIGovernanceStatement on the US government directive to suspend access to Fable 5 and Mythos 5Statement on the US government directive to suspend access to Fable 5 and Mythos 5
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Scott Boyd shared this“Critical defects do not become dangerous only because they exist. They become dangerous when leaders discover them too late.”The Business Impact of Finding Software Defects Too LateThe Business Impact of Finding Software Defects Too Late
Scott Boyd commented on a post
6d
I can definitely relate with your experiences—I’m conducting continued research into how we measure humans working with AI: https://mutuance.com
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Scott Boyd liked thisScott Boyd liked thisLife is full of new beginnings. Some are big. Some are unexpected. Some are years in the making. From the moment you become a AAA Member to every adventure, milestone, and memory that follows, we're here to help you get there. Because every journey deserves a great start. This is... The Start of Something Good. ➡️ https://lnkd.in/gkUPaGsi #AAAambassador #LifeatAAA
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Scott Boyd reacted on thisScott Boyd reacted on thisA watch inspired by one of the most legendary units in military history. Green Beret Foundation and Stirling Timepieces are proud to introduce the limited edition Norton MACV-SOG Edition. Designed to honor the Green Berets who carried out some of the most dangerous and consequential missions of the Vietnam War, this timepiece reflects a legacy of courage, precision, and sacrifice. Founded by a serving soldier, Stirling Timepieces builds purpose-driven watches made to perform in the harshest conditions. Through this partnership, every watch sold directly supports the Green Beret Foundation's mission to serve Green Berets, veterans, and their families. This exclusive release is available for one month only. Available throughout July. Own the legacy. Support the mission.
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Scott Boyd liked thisScott Boyd liked thisThis chart changed how I use Claude (entirely). Every time I re-explain a task, I just repeat "never explain twice" cuz literally why would I do that Here's the whole trick, in only 4 words: "Make it a skill." That's it. That's the green square. 1. You explain a task to Claude once. Normal. 2. The task comes back next week. Don't re-explain 3. You prompt in the same chat: "make it a skill." 4. Claude turns the entire chat into a /command. Next time, you type /that-command and Claude already knows everything: the format, the tone, the rules, your weird preferences. Red square: a weekly task = 52 explanations a year. The report you re-brief every Monday. The email format you re-describe. The spreadsheet style you re-teach. You did this to yourself 52 times. I went further. Things I've explained twice are a skill. My LinkedIn posts. My Excel style. My client brief. My fact checker. My anti-AI words and phrases. Even who I am (my about-me file is a /skill, so I don't introduce myself again and again anymore either). And yes, the yellow square is real: I've built skills I never reused. A wasted skill costs me 2 minutes. Re-explaining costs a year. I'll take the bad trade 10 times out of 10. I'm giving away my 26 skills to download (for free): Step 1. Subscribe for free at how-to-ai.guide. Step 2. Open the welcome email (don't skip this). Step 3. Click the Notion link. Open "Skills" folder. Step 4. Download the whole Skills library. Step 5. Upload to Claude → Settings → Skills. That's it. One click, zero effort. The best part: Claude only reads the 3-line header of each Skill until you need it. So installing the whole library actually saves tokens. ♻️ Repost this to save someone a weekend.
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Scott Boyd reacted on thisScott Boyd reacted on thisI want to thank the Green Beret Foundation and Elizabeth Hash for their assistance in getting my VA disability claim completed. They were able to assist even though I put off getting a claim in for over 12 years. Over the years I've seen the GBF assist Green Berets time and time again. They have always answered the call to assist guys in need and we are honored for the opportunity to support them over the years through Clandestine Media. Thank you to the GBF team for your continued hard work and support, it means the world.
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Scott Boyd liked thisScott Boyd liked thisMeet the Army's newest Infantry Squad Vehicle: a lightweight, unarmored platform built for extreme off-road mobility rather than heavy protection. After 20 years in Strykers, the Pennsylvania National Guard’s 56th Mobile Brigade Combat Team is mastering this agile new machine. It prioritizes raw speed to rapidly push nine-Soldier teams across the most unforgiving terrain. Read more about the rigorous hands-on training process with the new Infantry Squad Vehicle 👉 https://lnkd.in/eyhbZsJY
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Scott Boyd reacted on thisScott Boyd reacted on thisPicked up Fable 5 after work to help with some refactoring and migration work. Hours passed... I didn't realize it was well past bedtime. Then Fable 5 says: "It's late where you are. Want to pick this up tomorrow with a guided migration, or shall I prepare a migration script now so it's ready when you are?" That small moment stuck with me. Seems like we are moving from tools that simply respond to instructions toward systems that understand context, pace, intent, and workflow. Not just helping with the task in front of us, but helping us decide how to continue, pause, prepare, and come back stronger. AI starts to feel less like a command line and more like a collaborator. I know... highly anecdotal - but interesting nevertheless. Good night.
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Scott Boyd liked thisScott Boyd liked thisThe tech team spent days on a stubborn office signage problem: a video wall of two stacked screens that refused to render web content correctly. CMS configs, device settings, resolutions, orientations — nothing cracked it. Then the team asked Claude Fable 5 to figure it out. One prompt: step back, list the options. In under a minute, it hypothesized the root cause (the media player's browser renders at half the physical resolution, hardware stretches the rest), wrote a diagnostic page that proved it to the pixel, and proposed a counter-intuitive CSS fix that cancels out the stretch. One CSS change. Solved. Less than five minutes. Not more effort... better reasoning about the system instead of iterating on symptoms. Keep calm and go agentic.
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Education
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Volunteer Experience
Publications
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The Fractional CTO Playbook
KDN
See publicationA practical guide for modern technology leaders, offering frameworks and scorecards to build trust, drive innovation, and lead digital transformation through influence.
Honors & Awards
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2022 Award of Elite Excellence
Capgemini
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Scholarship, Drexel University’s LeBow College of Business
Drexel University
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Cum Laude, The Ohio State University Fisher College of Business
The Ohio State University Fisher College of Business
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SogetiLabs Fellow Selection
SogetiLabs
SogetiLabs Fellows are recognized as the top 1% of consultants worldwide within Sogeti/Capgemini (350,000+) and global thought leaders.
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Innovator & Intrapreneur Award (2017)
SogetiLabs & Microsoft
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Winning Team - Innovation Accelerator 2017 (WayFi Solution)
SogetiLabs
Lead Solutions Architect & Project Manager | Learn More: https://vimeo.com/241435470
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Innovator & Intrapreneur Award (2016)
SogetiLabs & IBM
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Winning Team - The Sogeti Global IoT Hackathon (Smart Shelf Solution)
SogetiLabs
Project Manager & Engineer
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Cum Laude, BS - Franklin University
Franklin University
Organizations
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United States Army Veteran
Infantry, Communications Sergeant, Intelligence
TS-SCI Clearance
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