Patrick Maginn
Sierra Madre, California, United States
280 followers
260 connections
About
Web Hosting is my passion and Customer Care means I get to share that passion every day…
Activity
280 followers
-
Patrick Maginn posted thisBeen a while since I posted. I am still actively seeking employment in customer/technical support. I have close to 20 years experience in the web hosting industry, but am open to any opportunities that still prioritize human-powered support for customers. I am a highly capable people manager, with proven success in developing teams, especially in remote environments.
-
Patrick Maginn posted thisMy network is full of people that are looking for work, including myself. Beginning to think we should all just start a company...
-
Patrick Maginn posted thisI am looking for a new opportunity! I bring 20 years of customer support experience with a background in web hosting and building support teams from scratch. Please connect with me if you have a role that fits or if you just want to catch up! #opentowork
-
Patrick Maginn shared thisI can attest to Ryan being an inspiring people leader with a ton of experience in process management with a strong technical background. Hire him if you want your team to succeed! If I was hiring for a people manager role, Ryan would be at the top of my list.Patrick Maginn shared thisHello LinkedIn community! I'm currently exploring new career opportunities and would value your assistance. If you come across any openings or simply wish to connect, feel free to reach out via message or comment. I'm eager to engage with you. #OpenToWork What I'm searching for: 💼 Seeking a leadership role where I can leverage my extensive operations experience to enhance business performance, mentor top talent, and implement growth strategies that drive the future success of an organization. 🌎 Open to remote positions or opportunities in the Phoenix Metro area. ⭐ My expertise lies in leading frontline staff and people leaders, driving revenue and growth strategies, and building and retaining top performers in the dynamic and evolving technology landscape.
-
Patrick Maginn posted thisIt has been 8 months since I was laid off at GoDaddy. It has been 5 months since I became the Director of Customer Support at Convesio. At first I was bummed to be leaving GD after 10 years, but also had a sense of relief because last few years there I was running a team that was not doing customer support. Turns out, I freakin' love customer support and I missed it badly! In the last 5 months at Convesio I have been building new processes and implementing systems that compliment our phenomenal support team. The work is incredibly fulfilling and it just feels good to be using my expertise to positively impact the success of our customers. My secret weapon in all of this? Theft. I've taken all the best parts from my time in the support teams at DreamHost, Media Temple, and GoDaddy and have been integrating them deeply into the bones of our approach to helping customers at Convesio. What this has taught me, more than anything, is that experience is so much more valuable that you realize. Climbing a corporate ladder can be intoxicating, but doing work you love is a high than can't be beat.
-
Patrick Maginn shared thisHis name is Mike D, and he gets respect Your customer service and your expertise is what he expectsPatrick Maginn shared thisHey #phoenix network! I'm excited to share a growth opportunity here at Gusto! We are looking for people with great #payroll and #customerservice experience to join our Premier Care team as Premier Care Specialists. This role is on an emerging team and will be a player in continuing to drive the growth that Gusto is having. If you are someone with #customerservice experience, along with #payroll and #benefits experience, apply using this link. Reach out with any questions! https://lnkd.in/gxhyxq8t #hiring #jobs #joinus
-
Patrick Maginn reposted thisPatrick Maginn reposted thisWe're thrilled to announce that Convesio is our Gold Sponsor for MavCon San Diego! Convesio is revolutionizing WordPress hosting with a platform that’s not only high-performance and scalable but also incredibly easy to manage. From automated scaling to self-healing technology and advanced caching, they’ve got all the tools to ensure your WordPress site performs at its best. With Convesio, you get a managed service that takes care of the heavy lifting, so you can focus on what truly matters – crafting amazing content and driving your business forward. A huge thank you to Thomas M Fanelli and Zach Stepek for their incredible support Secure your tickets to this incredible event before they go up in price! Link in the comments below
-
Patrick Maginn reposted thisPatrick Maginn reposted thisExciting news from the Convesio team! We are thrilled to unveil ConvesioConvert, our latest innovation designed to take your website engagement and customer interactions to the next level. 🌟 Key Features of ConvesioConvert: Automations: Seamlessly trigger actions based on customer behavior for personalized outreach. Advanced Audience Segmentation: Target your audience with precision using comprehensive filtering options. Dynamic Email Designer: Craft engaging, personalized emails effortlessly with our intuitive drag-and-drop interface. Interactive Popups and Forms: Enhance lead generation and customer interaction with customizable popups and embeddable forms. Website Personalization: Tailor content for specific audience segments to drive conversions and improve user experience. In-Depth Reporting: Access robust analytics on revenue, email performance, and site engagement, integrated with WooCommerce and Google Search Console. Comprehensive Contact Database: Manage detailed visitor profiles and track shopping activity and site interactions. Whether you're looking to boost your e-commerce sales, improve lead generation, or enhance customer engagement, ConvesioConvert is the tool you need. 🔗 Interested in a demo? Get a free trial here: https://lnkd.in/eU6DcMdF #ConvesioConvert #WebsiteEngagement #EmailMarketing #AudienceSegmentation #Ecommerce #WordPress #WooCommerce #CustomerEngagement #MarketingAutomation #Convesio
-
Patrick Maginn liked thisA spreadsheet can tell you a laptop exists. It cannot tell you who's holding it, whether it's overdue, or when the license attached to it renews. That gap is the whole job. Most IT and ops teams treat asset management as an inventory exercise. Catalogue the hardware, fill the rows, call it done. The list is accurate the day you build it and quietly wrong by the end of the week. The actual question is never "what do we own." It's "who is accountable for it right now." A live record answers that. Every laptop, license, and accessory tied to a name, with check-out history you can trace, overdue items surfaced before they become a problem, and renewals flagged before they lapse. Inventory is a snapshot. Accountability is a system. That's the line Pulse is built on: onyx-labs.io/pulse #ITAssetManagement #ITOps #SaaS #ITAM #LicenseManagement
-
Patrick Maginn liked thisPatrick Maginn liked thisA lot of really incredible folks were let go from GitLab today. I don't really have the words to describe how strange it is today, nor do I have the energy to really get into it but to say I am sad and disappointed is putting it mildly. If we've worked together, let me know if I can help with any recommendation. If you're hiring, I can recommend some really killer folks across a ton of disciplines.
-
Patrick Maginn liked thisPatrick Maginn liked thisWe're #hiring a new Manager, Solutions Engineering - Enterprise in Canada. Apply today or share this post with your network.
-
Patrick Maginn liked thisPatrick Maginn liked thisWe're #hiring a new Team Lead, Customer Support in Canada. Apply today or share this post with your network.
-
Patrick Maginn liked thisPatrick Maginn liked thisDon't want to jinx it but I've entered very serious talks for a new role. The gig: making sure that every Olipop can available at Southern California grocers and convenience stores has some sort of weird dent in it. Will keep you posted! 🙏
-
Patrick Maginn liked thisPatrick Maginn liked thisCloudflare announced EmDash last week. TypeScript CMS, serverless, sandboxed plugins, Astro under the hood. They're calling it "the spiritual successor to WordPress." My LinkedIn feed seems to be losing its collective mind about it. Look, some of the ideas are genuinely interesting. The plugin security model is smart. Declaring capabilities in a manifest instead of giving every plugin full database access is a real improvement over how WordPress handles things. I'll give them that. But I've seen this before. In February 2023, Cloudflare announced Wildebeest. An open source, Mastodon compatible server built entirely on their stack. Big blog post. Plenty of excitement. "We will keep improving it with more features and supporting it over time." Their words. The repo is archived now. There's a banner at the top of the README that says the project is no longer actively maintained or supported. The open issues were never closed. The last real commit was in 2023. Nobody at Cloudflare even bothered to turn the lights off. They just stopped showing up. I'm not saying EmDash will end up the same way. But I am saying Cloudflare has a pattern. Big launch. Big promises. Quiet archive. And the people hyping EmDash right now either don't know about Wildebeest (to be fair, Mastodon is pretty niche compared to ~42% of the web) or are choosing not to bring it up. WordPress has problems. Real ones. I spend my days fixing them. But it's also been here for almost 23 years, and the ecosystem around it isn't going anywhere. So before you start seriously migrating anything, maybe give it six months and see if EmDash is still getting commits. https://lnkd.in/gVUMcywBGitHub - cloudflare/wildebeest: Wildebeest is an ActivityPub and Mastodon-compatible serverGitHub - cloudflare/wildebeest: Wildebeest is an ActivityPub and Mastodon-compatible server
-
Patrick Maginn reacted on thisPatrick Maginn reacted on thisI am excited to share that I have been promoted to Senior Technical Project Manager within our Global Production Engineering organization. This milestone marks nearly 17 years of growth in my experience, skills, and knowledge at GoDaddy. I recognize that I haven't posted about this sooner, as accepting compliments and positive feedback has always been a challenge for me. Battling anxiety and depression can sometimes lead to feelings of unworthiness, especially when it comes to achievements like a promotion. But, I figured it was time to let the LinkedIn world know. I want to express my gratitude to all my leaders and mentors who have supported my journey and helped me seize these wonderful opportunities. A special thank you to Noah Madieros for this chance and the ongoing support.
-
Patrick Maginn liked thisPatrick Maginn liked thisDuring "getting to know you" calls, potential clients ask what it's like to work with me. Usually the ones who've had shaky experiences with other folks they've brought in to work on their site. They want to know the process. How code gets written. How it gets shipped. What happens when something breaks. So I wrote it all down. Version control. Automated testing. Dependency management. Rollback planning. Documentation. The works. If you're thinking about bringing me onto a project, this should give you a pretty clear picture of what that looks like day to day. https://lnkd.in/ga5nJnWEHow I Work: Process, Deployments, and Documentation | Little RoomHow I Work: Process, Deployments, and Documentation | Little Room
Experience
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Licenses & Certifications
Other similar profiles
Explore more posts
-
Online Queso
ICYMI: In this session from Commerce Roundtable San Diego, John Roman shares how his team turned live shopping into a profitable and scalable revenue channel by treating it like engaging programming instead of a hard sell. 💡 What You’ll Learn: ✅ Why live shopping works best when it feels like entertainment, not a sales pitch ✅ How consistency and personality-driven hosting build loyal audiences ✅ What makes Whatnot such a powerful platform for DTC brands ✅ The team structure BattlBox uses to run successful live streams ✅ Practical strategies brands can use to launch and scale live selling If you’re exploring live commerce, community-driven sales, or new revenue channels, this session is packed with insights you can apply right away. 🎥 Watch the full video: 👉 https://lnkd.in/gNfZwQG5 #eCommerce #LiveShopping #OnlineQueso __________ Made it down this far? Follow AND sign up for the weekly newsletter. It's all things Ecommerce, BattlBox, Live Shopping, Sales, Industry News, Sports Cards, Food, Travel, etc. 👉 https://lnkd.in/gSCAVefu
5 Comments -
Enterprise-Ready Mobile Apps
HOT TAKE "Scrapped our entire push notification setup. User engagement soared." Are push notifications the friend or foe of user engagement? It's a fine line between being helpful and downright annoying. As developers, we walk this tightrope every day. I recall a time when we were drowning our users in notifications. Every new feature, every minor update — a notification. The result? User annoyance, app deletions, and a drop in engagement. Overkill was our enemy. So, I decided to take a step back. What if we could curate notifications like a Spotify playlist? Targeted, timely, and relevant. We started leveraging machine learning algorithms to understand user behavior better. By analyzing user interactions, we fine-tuned our notification strategy. Users who only opened our app in the evening received updates around that time. We cut non-essential alerts, focusing only on user-initiated triggers. The difference was palpable. And here's something that changed the game: implementing vibe coding. This approach allowed us to prototype new strategies swiftly, A/B testing them with real users to identify what resonates. The impact was clear — improved open rates without the backlash of constant pings. But here's where I flip the question to you: How do you balance between keeping users informed and overwhelming them with notifications? What strategies have you found effective, and where do you think the industry is heading? Looking forward to hearing your thoughts! #MobileDev #AppDevelopment #iOS #Android
Explore top content on LinkedIn
Find curated posts and insights for relevant topics all in one place.
View top contentOthers named Patrick Maginn in United States
5 others named Patrick Maginn in United States are on LinkedIn
See others named Patrick Maginn