Jennifer T. Long

Drawing on decades of real-world observation, the authors, Jennifer Long and Todd Conklin, challenge the outdated tools and mindsets many leaders still rely on, arguing that these approaches are no longer effective in today’s complex and fast-evolving environment.

Instead of offering a research-heavy thesis, this book provides practical insights rooted in lived experience. Jennifer and Todd’s differing perspectives create a dialogue that unpacks why workers are disengaging, why… Show more

Drawing on decades of real-world observation, the authors, Jennifer Long and Todd Conklin, challenge the outdated tools and mindsets many leaders still rely on, arguing that these approaches are no longer effective in today’s complex and fast-evolving environment.

Instead of offering a research-heavy thesis, this book provides practical insights rooted in lived experience. Jennifer and Todd’s differing perspectives create a dialogue that unpacks why workers are disengaging, why foundational systems are faltering, and why many leaders feel stuck. At its core, this book asks a powerful question: If the world has changed, why haven’t we changed how we lead?

Through storytelling, critical reflection, and actionable guidance, this book serves as a roadmap for leaders who are ready to meet the moment. It’s an invitation to rethink what leadership means now—to stop treating change as a temporary disruption and start treating it as the new normal. Because how leaders respond now will define the organizations of tomorrow. Show less

With Own Up!®, Master Coach Jennifer T. Long challenges managers and leaders to stop wringing their hands about accountability and own up to their communication shortcomings. Jen’s simple framework is a clear and achievable approach that turns conventional ideas of workplace accountability on their head. Accountability is not an act of consequence, it is an act of clarity. It's meant to build capacity and confidence not diminish it. Her books changes your mindset so you can change your approach… Show more

With Own Up!®, Master Coach Jennifer T. Long challenges managers and leaders to stop wringing their hands about accountability and own up to their communication shortcomings. Jen’s simple framework is a clear and achievable approach that turns conventional ideas of workplace accountability on their head. Accountability is not an act of consequence, it is an act of clarity. It's meant to build capacity and confidence not diminish it. Her books changes your mindset so you can change your approach to do it better. Show less

Do you want to make average performance great and significantly improve the behavior and skills of an individual or organization? Then harness the power of coaching. This issue will show you how to drive performance development by making it a fundamental part of your organization's culture. A five-step method ensures your efforts move in the right direction and produce results. Included are sidebars mapping coaching events, assessing the learning needs of coaches, and a coaching evaluation… Show more

Do you want to make average performance great and significantly improve the behavior and skills of an individual or organization? Then harness the power of coaching. This issue will show you how to drive performance development by making it a fundamental part of your organization's culture. A five-step method ensures your efforts move in the right direction and produce results. Included are sidebars mapping coaching events, assessing the learning needs of coaches, and a coaching evaluation questionnaire job aid Show less