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I am the founder of Droidal, an AI platform designed to create fully autonomous AI agents…
Articles by Inger
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Does BREXIT impact MIFID II?
Does BREXIT impact MIFID II?
The short answer is ‘Yes and No’ The long answer is below Following the EU renegotiations at the EU summit held in Feb…
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MiFID II/MiFIR: Is your firm data-ready for transaction reporting?
MiFID II/MiFIR: Is your firm data-ready for transaction reporting?
Introduction The Markets in Financial Instruments Directive (MiFID) was originally implemented in November 2007 which…
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Inger Sivanthi shared thisJust spent a month with our team in India, and I came back with a full heart, a fuller stomach, and a phone full of memories. And what a moment to visit - we're now 200+ strong and growing. What started as an idea is now a team of 200+ people building the future of healthcare AI together. The highlights: - Strategy sessions where I learned more than I taught. - An awards night celebrating the people quietly building the future of healthcare AI. - A leadership meet that reminded me culture beats strategy, every time. - And team lunches that turned into full-blown biryani debates I was foolish enough to join. I came to share the vision. I left reminded it was never mine alone - it's ours! To Team Droidal: Between the whiteboards and the WhatsApp group photos, what stayed with me most were the lighter moments - the chai breaks, the inside jokes, the people who make Droidal feel less like a company and more like something you belong to. Thank you for making this unforgettable. You are Droidal. #Droidal #Leadership #CompanyCulture #HealthcareAI #Hiring #AgenticAI Jegan Karunakaran VINITHRA L Droidal
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Inger Sivanthi posted thisWe're hiring a Client Partner. At Droidal.ai, we build AI agents that don't just advise healthcare enterprises - they do the work. We need a strategic mind to own our most valuable asset: the clients who already trust us. If you're a senior consultant or Account manager tired of recommendations that get admired and then shelved this is your loop-closer. Your insight here drives revenue and outcomes you can point to. You'll: · Keep client satisfaction sky-high, always · Grow existing accounts as your north star · Cross-sell & up-sell our AI and healthcare AI portfolio (RCM, claims & more) · Partner with delivery to make sure we deliver what we promise You bring: 15+ years in client management, account management, consulting, or strategic sales. A consultant's diagnostic mind. A closer's instinct. Healthcare domain exposure is a huge plus. Based in Frisco Texas, Chennai or Coimbatore. This isn't a seat. It's a stake. Ready to close the gap between strategy and impact? Apply now: hr@droidal.com or DM me. #Hiring #ClientPartner #AICareers #AgenticAI #HealthcareAI #Frisco #Chennai #Coimbatore #ConsultingJobs Jegan Karunakaran VINITHRA L
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Inger Sivanthi shared thisWhat a wonderful way to wrap up my India visit after an incredible few weeks of customer meetings, leadership discussions, team lunches, and strategy sessions! It was amazing to see the smiles across our Chennai and Coimbatore offices as our HR team surprised everyone with some very special "Happiness Officers" on a mission to spread joy. Watching our teams pause for a few moments, laugh, play, and recharge was a great reminder that it is our people and our culture that truly make Droidal special. A big thank you to our HR team for organizing such a thoughtful surprise and to our furry visitors for making everyone's day! #Droidal #Culture #PeopleFirst #TeamDroidal #WorkplaceHappiness #LifeAtDroidal Jegan Karunakaran VINITHRA L Franklin Raj M Devarajan Ganesan Anitha RInger Sivanthi shared this"Great Workplaces Are Built on Great Experiences - Happiness Officers Checked In". At Droidal, we believe that a great workplace is built not only through innovation and collaboration, but also through experiences that bring people together. Our recent Happiness Officers initiative transformed an ordinary workday into a memorable experience filled with smiles, laughter, and positive energy. The overwhelming response from our teams was a reminder that employee well-being and engagement remain at the heart of a thriving workplace culture. Because when people feel connected, valued, and supported, they bring their best selves to work every day. Here's a glimpse of the joy, excitement, and happiness shared across our workplace. #LifeAtDroidal #Droidal #PeopleFirst #EmployeeEngagement #EmployeeWellbeing #EmployeeExperience #WorkplaceCulture #PeopleAndCulture #TeamDroidal #EmployerBranding #WorkplaceWellness #CultureOfCare #GreatPlaceToWork VINITHRA L, Franklin Raj M, Devarajan Ganesan, Anitha R, and Inger Sivanthi.
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Inger Sivanthi shared thisDroidal continuing to grow its leadership team as we scale our AI Agentic platform for healthcare. We are looking for strong leaders who are passionate about innovation, execution, and creating meaningful impact at scale. If you are the one, we would love to connect. #Droidal #HealthcareAI #ArtificialIntelligence #LeadershipHiring #EngineeringLeadership #AIJobs #HealthcareTechnology #AgenticAIInger Sivanthi shared thisDroidal is on a mission to redefine how healthcare operates with AI Agents. Multiple leadership opportunities are open where your decisions will shape products, teams, and the AI landscape itself. If you're energized by hard problems, love mentoring, and want your work to actually matter. let's talk. Open Positions: • Engineering Managers • QE Managers • Client Delivery Managers Location: Coimbatore / Chennai | Work from Office locations only Reach out to us at droidians@droidal.com
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Inger Sivanthi shared thisI am very excited to announce the appointment of Jegan Karunakaran as our new Chief Technology Officer. Jegan brings 26+ years of experience leading and scaling world-class technology platforms at companies including Venmo, PayPal, eBay, Visa, and Kaiser Permanente. Most recently, as Head of Engineering at Venmo, he helped lead a platform processing $250B+ in annual payment volume across 65M+ monthly active users. What makes this appointment especially significant for Droidal is Jegan’s deep expertise at the intersection of AI, enterprise-scale systems, and regulated industries. Throughout his career, he has built and deployed production AI and machine learning systems at massive scale, from NLP and recommendation engines at eBay to AI-powered personalization platforms at PayPal and Venmo. As Droidal continues to scale its AI Agentic Platform for Healthcare Revenue Cycle Management, Jegan’s leadership will accelerate our product innovation, platform scalability, engineering excellence, and enterprise capabilities for our clients and partners worldwide. We are building the next generation of autonomous AI agents for healthcare, and bringing in a technology leader of Jegan’s caliber reinforces our long-term vision and commitment to category leadership. Droidal Jegan Karunakaran #Droidal #ArtificialIntelligence #HealthcareAI #RevenueCycleManagement #AgenticAI #HealthcareTechnology #Leadership #Innovation
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Inger Sivanthi shared thisStep by step. Brick by brick. We are proud to announce our new Droidal HQ in Frisco at Hall Park. What started as an idea has grown through relentless effort, belief, and the trust of the people around us. This milestone isn’t just about a new office, it’s about every late night, every challenge we pushed through, and every small win that brought us here. To our team, thank you for building this with heart, grit, and purpose. To our clients and partners, thank you for believing in us and growing with us. This is not the finish line. It’s the foundation. Onwards and upwards! #Entrepreneurship #HealthcareInnovation #AIinHealthcare Droidal
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Inger Sivanthi shared thisWe’re hiring an Enterprise Architect. But if you’re based in Dallas, TX and have the fire to build and scale real-world AI platforms, I’m open to connecting with the right candidates. This is for those product-driven thinkers who want to create impact with business outcomes, not just diagrams. #Hiring #EnterpriseArchitect #AI #DroidalAI #ChennaiJobs #CoimbatoreJobs #DallasJobs
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Inger Sivanthi shared thisWe’re hiring a Product Engineering Manager at Droidal. This is a critical role for us as we scale our AI and agentic platform, and equally an exciting opportunity for someone looking to be part of a high-adrenaline, fast-growing environment. If you’re passionate about building impactful AI products and leading strong engineering teams, we’d love to connect. #Hiring #EngineeringLeadership #AI #DroidalAI #ProductEngineering
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Inger Sivanthi shared thisExcited to see Lexie Magyar representing Droidal at McDermott HealthEx 2026 in Nashville. Proud of the momentum we’re building in helping healthcare organizations scale efficiently with AI-driven revenue cycle automation. If you’re attending, connect with us. Looking forward to great conversations and partnerships. #DroidalAI #HealthTech #AIinHealthcare #RevenueCycleManagement #HealthcareInnovation #AgenticTransformationInger Sivanthi shared thisI'm looking forward to attending McDermott HealthEx 2026 in Nashville from May 20–21! https://lnkd.in/gh3wmTb2 @Droidal helps growing healthcare organizations implement custom AI Agents to automate revenue cycle management, to operate more efficiently and scale without needing to increase head count. If you’re planning to attend, I’d love to connect while we’re there. #McDermottHealthEx2026 McDermott Will & Schulte
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Inger Sivanthi liked thisI’m excited to share that I have joined Medusind as Chief AI Officer. Medusind brings together deep revenue cycle expertise, technology, operations, and strong client partnerships. I’m looking forward to working with the team to build practical AI and automation solutions that connect business needs with technology execution. The opportunity ahead is clear: use AI and automation in ways that meaningfully improve workflows, decision-making, and outcomes for healthcare organizations. Excited for what we will build together.Inger Sivanthi liked thisMedusind is proud to welcome Raju Siva A as Chief AI Officer. With more than 25 years of experience across AI, automation, digital transformation, and healthcare revenue cycle management, Raju will lead our enterprise AI strategy and help accelerate the next generation of intelligent capabilities across our products, platforms, and operations. His appointment reinforces Medusind's continued investment in practical, scalable AI that helps healthcare providers improve efficiency, optimize revenue cycle performance, and navigate complexity with greater confidence. Read the full announcement: https://lnkd.in/eyEJ2aC2 #HealthcareAI #RevenueCycleManagement #HealthcareTechnology #AI
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Inger Sivanthi liked thisAnyone looking for this amazing opportunity with a growing company with a fantastic product? Please reach out.
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Inger Sivanthi liked thisWe're hiring a Client Partner. At Droidal.ai, we build AI agents that don't just advise healthcare enterprises - they do the work. We need a strategic mind to own our most valuable asset: the clients who already trust us. If you're a senior consultant or Account manager tired of recommendations that get admired and then shelved this is your loop-closer. Your insight here drives revenue and outcomes you can point to. You'll: · Keep client satisfaction sky-high, always · Grow existing accounts as your north star · Cross-sell & up-sell our AI and healthcare AI portfolio (RCM, claims & more) · Partner with delivery to make sure we deliver what we promise You bring: 15+ years in client management, account management, consulting, or strategic sales. A consultant's diagnostic mind. A closer's instinct. Healthcare domain exposure is a huge plus. Based in Frisco Texas, Chennai or Coimbatore. This isn't a seat. It's a stake. Ready to close the gap between strategy and impact? Apply now: hr@droidal.com or DM me. #Hiring #ClientPartner #AICareers #AgenticAI #HealthcareAI #Frisco #Chennai #Coimbatore #ConsultingJobs Jegan Karunakaran VINITHRA L
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Inger Sivanthi liked thisThe industry asked, "How fast can you grow?" We asked, "How great can we become?" Different question. Different strategy. Different outcome. Thank you to Becker's Healthcare for the opportunity to share why we believe the future belongs to organizations that create value—not just size.Inger Sivanthi liked thisKristi told Becker's: "The company has three key advantages: its doctors, strong data and its culture. This, along with intentional partnerships, has set the DSO up for continued success." “Our philosophy has always been that the right partnership is more important than the fastest partnership, so we’ll continue to be disciplined and measured. We’re not going to go outside of our footprint that we think is best able to support our doctors, but we’re going to continue to invest heavily in that footprint.” - Kristi Casey, CEO Read the rest of the story here: https://lnkd.in/gPRcwthS
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Inger Sivanthi liked thisInger Sivanthi liked thisThree years at Droidal. 🎉 It's hard to believe how quickly time has passed. Over the last three years, I've learned a lot, taken on new challenges, worked with amazing people, and grown both professionally and personally. The journey has been rewarding, and I'm grateful for every opportunity that has come my way. A special thank you to Inger Sivanthi for the trust, support, and guidance throughout these years. Your leadership has helped me grow and take on new responsibilities with confidence. I'm also thankful to my teammates and everyone at Droidal for the support, collaboration, and memories along the way. Looking forward to continuing this journey and contributing to many more milestones ahead. Thank you, Droidal. #Droidal #3YearsAtDroidal #Gratitude #CareerGrowth #Teamwork Vijayarajan Balasubramanian Sam Kirubakar Sethumadhavan B Chandru Pandi Nivedha B Varalakshmi S
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Inger Sivanthi liked thisInger Sivanthi liked this"Great Workplaces Are Built on Great Experiences - Happiness Officers Checked In". At Droidal, we believe that a great workplace is built not only through innovation and collaboration, but also through experiences that bring people together. Our recent Happiness Officers initiative transformed an ordinary workday into a memorable experience filled with smiles, laughter, and positive energy. The overwhelming response from our teams was a reminder that employee well-being and engagement remain at the heart of a thriving workplace culture. Because when people feel connected, valued, and supported, they bring their best selves to work every day. Here's a glimpse of the joy, excitement, and happiness shared across our workplace. #LifeAtDroidal #Droidal #PeopleFirst #EmployeeEngagement #EmployeeWellbeing #EmployeeExperience #WorkplaceCulture #PeopleAndCulture #TeamDroidal #EmployerBranding #WorkplaceWellness #CultureOfCare #GreatPlaceToWork VINITHRA L, Franklin Raj M, Devarajan Ganesan, Anitha R, and Inger Sivanthi.
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Jason Perkins
Unlocking the future of Personalization: The July episode of the Data Book Club featured Ankit Gupta (He/Him) presenting on the new book "PERSONALIZED - Customer Strategy in the Age of AI" by Mark Abraham and David Edelman. It covered the importance of personalization in building trust, loyalty, and growth for organizations, and how has become a foundational aspect of customer engagement. Here are a few highlights and recommend reading the book for a lot more: 💠 Five Promises of Personalization: 🔹 Empower Me: Allow customers to control how they are reached & what data is used. 🔹 Know Me: Create a rich customer profile to understand customer preferences, behaviours, and lifecycle stages to provide relevant experiences. 🔹 Reach Me: Communicate with customers through their preferred channels at the right time. 🔹 Show Me: Provide curated and relevant options to customers, avoiding overwhelming them with choices. 🔹 Delight Me: Create memorable moments that exceed customer expectations, such as surprise gifts or proactive problem-solving. 💠 Role of AI in Personalization: AI should be integrated deeply across business processes for personalised customer engagement, not just used for marketing. 💠 Importance of Trust and Privacy: Personalization efforts must be built on trust, transparency, and accountability. Organizations should ensure privacy by design, obtain meaningful consent, and explain AI decisions to customers. 💠 Measuring Personalization Impact: Measure customer lifetime value, engagement quality, trust indicators, and personalization effectiveness. 💠 The Future of Personalization: The future will involve hyper-contextual, emotionally intelligent, and AI-powered personalization. Brands must earn customer trust to leverage these advanced personalization strategies effectively. The future of personalization will feel less like a marketing tactic and more like a trusted companion. Our Westpac data book club is our member driven community for our curious & continuous learners, data and tech enthusiasts. #DataBookClub #Personalisation #Marketing #ArtificialIntelligence #CustomerStrategy
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