“I had the privilege of directly hiring and managing Chase at Calibrate. The team needed an experienced designer who was innovative, user-centric, and comfortable navigating an ever-changing product landscape and start-up environment—Chase was all that and more. Chase joined the team with a running start, quickly building meaningful partnerships across product and engineering, lending a helping hand to other designers on the team, providing thoughtful perspectives, and asking proactive questions which had an undeniable positive impact on the team. While leading design across growth, enrollment, and onboarding, Chase leveraged data and research insights to uncover new opportunities for both our D2C and Enterprise verticals, acting as a true thought partner to his cross-functional counterparts. His deep knowledge of UX best practices, research methodologies, and design systems allowed him to balance multiple initiatives at once (in addition to his impressive organization and time management skills)! I’m excited to see Chase not only grow but excel in his design career and am lucky to have had our paths cross, even if it was too short. I’d happily hire Chase again and can’t recommend him enough.”
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Product designer with 10 years of experience building consumer-facing products at…
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Cecilie Pérez, Head of UX Research at HeliosX, pulled no punches on common UX research blunders. That "quick chat" with users? It might be doing more harm than good. Lacking a clear goal leads to useless insights and rampant bias. "When we conduct research or insight gathering activities that lack a clear goal we are much less likely to get impactful insights," Cecilie warned. Stop the casual conversations and start with a purpose. We really appreciated Cecilie making the time to speak with our community. Her direct approach to research is exactly what product teams need. Avoid common research traps with Cecilie’s full guide in the comments👇
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