Brian Kuhn
Falls Church, Virginia, United States
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About
As a Strategic Executive Operations Leader, I specialize in driving enterprise…
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3K followers
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Brian Kuhn shared thisYES!Brian Kuhn shared thisYou become what you feed. Laziness kills ambition. Anger kills wisdom. Fear kills dreams. Ego kills growth. Jealousy kills peace. Doubt kills confidence. But now… Read that right to left. Confidence kills doubt. Peace kills jealousy. Growth kills ego. Dreams kill fear. Wisdom kills anger. Ambition kills laziness. The same things that destroy you can also be your way out. The battle is always two-sided, your mindset decides which one wins. Start choosing growth over ego, courage over fear, and peace over comparison. Because the killer becomes powerless when you choose the opposite. ♻️ Repost to remind someone: your mindset is your mirror.
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Brian Kuhn reposted thisBrian Kuhn reposted thisHappy New Year! One lesson I’m bringing into 2026: pressure isn’t a strategy. Pressure creates activity. Systems create momentum. When mission-critical work stalls - GTM/sales reorganizations, integrations, operating model shifts, AI modernization - our instinct is to lean in: more meetings, more updates, more pressure. We’re trying to protect the outcome. But when leaders become the system, the system breaks. Ownership erodes. Decisions slow. Teams start optimizing for optics instead of results. The CEO restraint test I use is simple: Am I creating leverage, or am I just creating activity? If the honest answer is “activity,” the fix usually isn’t more pressure. It’s a stronger operating system: - Outcome clarity: what “done” means (and what’s out of scope) - Decision rights: who decides what - Cadence: a weekly rhythm that forces closure - Scoreboard: outputs, decisions, risks, and aging blockers (not activity) Micromanagement is usually a warning light, not a personality trait. When you feel it creeping in, it’s time to strengthen the structure, not tighten your grip. Wishing you a 2026 filled with momentum, trust, and teams that deliver without being chased.
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Brian Kuhn shared thisChatGPT tells me that I would have won the "Executive Whisperer Award" for 2025! Sounds about right! Bringing CHAOS to ORDER... that's what I do!
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Brian Kuhn shared thisQ: What do Software, Babies, and Juicy Thanksgiving Turkey have in common? A: Some things just take time! Thanks, Peter! 🤣Brian Kuhn shared thisSince it’s my Friday (and I hope it’s yours too). Today’s #fridayfunny is part haha, part truth, and it applies to many things besides software. Some things just take time and sometimes throwing more resources just ruins the meal. Happy Thanksgiving.
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Brian Kuhn posted thisEvery CFO wants cleaner forecasts. Every CEO wants predictable revenue and healthier EBITDA. And every shareholder wants confidence in value creation (and their return). You don’t get any of that from a CRM (or any technology) alone. You get it from the operating model and operating processes that define how the business actually sells, qualifies, hands off, and reports. Most “CRM problems” are really operating-model problems – unclear stages, inconsistent qualification, broken handoffs, and data no one owns. 1. Clear Sales Stages A stage isn’t a label. It’s a commitment: If we’re here, these specific things are true — and we can prove it. Getting this right removes forecast drama and forces disciplined, honest pipeline reviews. 2. One Definition of “Qualified” Your qualification framework is your revenue filter – but only if every rep uses it the same way. (Pick a framework! Stick with it!). When qualification varies, pipeline becomes noise, forecasts inflate, and teams waste time on deals that were never real. And time kills deals. 3. Clean, Owned Handoffs Deals die in the gaps. Gaps require time to resolve. Time kills deals. Define exactly when SDR → AE → SE → CS transitions happen, what “ready” means, and who owns accuracy. (Don't forget the customer in this step!) 4. Mandatory Data With a Purpose Data should drive decisions – forecasting, comp, delivery, renewals, and customer health. That requires the right required fields, clear definitions, true ownership, and a structure built for reporting, analytics, and AI readiness. (Hint: AI is more efficient when data is not vague, optional, or inconsistent.) 5. Incentives That Support the Model Behavior always follows compensation. Incentives must reinforce qualification accuracy, commit discipline, clean handoffs, pipeline hygiene, and customer outcomes – not heroics. If comp conflicts with the process, the process loses. (CEO/CFOs and CROs will have friction here – healthy discourse is required.) Bottom Line: Create Value When the sales operating model is clear and consistently followed, value creation becomes visible and repeatable: - Forecasts stabilize & revenue becomes predictable - EBITDA improves as exceptions and inefficiencies disappear - Delivery stops inheriting chaos (teamwork wins) - Leaders finally get a real view of the pipeline - Customers experience consistency and trust (and become evangelists) - Shareholders gain confidence in the business, not the storyline A well-conceived, well-established sales operating model is what drives enterprise value – not the CRM. The CRM simply reflects how well the operating model works.
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Brian Kuhn shared thisClear is kind. Not only in business -- but in day-to-day life and personal relationships too. Thanks Shahid, for the reminder! Lindsay Haun -- thinking of you for this one...Brian Kuhn shared this𝗜𝘀 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗰𝗼𝗻𝗳𝘂𝘀𝗶𝗻𝗴 𝗸𝗶𝗻𝗱𝗻𝗲𝘀𝘀 𝘄𝗶𝘁𝗵 𝗰𝗹𝗮𝗿𝗶𝘁𝘆? Brené Brown's insight cuts to the heart of a costly leadership failure: we avoid difficult clarity in the name of being kind, when in reality, that avoidance causes the most harm. Vague performance feedback that leaves people guessing. Strategic priorities so broad that everything seems important. Role definitions that overlap without clear accountability. Leaders tell themselves they are being considerate or flexible. They're actually being unkind. When clarity is missing, people fill the void with anxiety, assumptions, and wasted effort. They second-guess decisions, duplicate work, or drift in directions that ultimately require painful correction. 𝗪𝗵𝘆 𝗹𝗲𝗮𝗱𝗲𝗿𝘀 𝗰𝗵𝗼𝗼𝘀𝗲 𝘂𝗻𝗰𝗹𝗲𝗮𝗿: ➡️ 𝗪𝗲 𝗳𝗲𝗮𝗿 𝗰𝗼𝗻𝗳𝗹𝗶𝗰𝘁 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝗰𝗼𝗻𝗳𝘂𝘀𝗶𝗼𝗻. Direct conversations feel uncomfortable. We soften messages and leave room for interpretation, hoping to avoid tension. Instead, we create sustained ambiguity that breeds frustration. ➡️ 𝗖𝗹𝗮𝗿𝗶𝘁𝘆 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝘀 𝗰𝗼𝘂𝗿𝗮𝗴𝗲. Being specific means being accountable. If you clearly define success, you can clearly measure failure. Leaders avoid precision because it eliminates plausible deniability. ➡️ 𝗪𝗲 𝗰𝗼𝗻𝗳𝘂𝘀𝗲 𝗰𝗼𝗻𝘀𝗲𝗻𝘀𝘂𝘀 𝘄𝗶𝘁𝗵 𝗮𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁. We wordsmith until everyone can live with the language. The result: statements so diluted they guide no one. Real alignment requires clarity about what we're doing - and what we're not. 𝗖𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝗸𝗶𝗻𝗱 𝗰𝗹𝗮𝗿𝗶𝘁𝘆: 👉 𝗗𝗲𝗳𝗶𝗻𝗲 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝘀𝗽𝗲𝗰𝗶𝗳𝗶𝗰𝗮𝗹𝗹𝘆. Replace "improve customer experience" with "reduce support response time to under 2 hours." Vague goals create vague results. 👉 𝗡𝗮𝗺𝗲 𝘁𝗵𝗲 𝘁𝗿𝗮𝗱𝗲-𝗼𝗳𝗳𝘀. Every choice eliminates alternatives. "We're prioritizing speed over perfection on this launch" gives permission to move. 👉 𝗠𝗮𝗸𝗲 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗿𝗶𝗴𝗵𝘁𝘀 𝗲𝘅𝗽𝗹𝗶𝗰𝗶𝘁. Define who has input, who has veto power, and who owns the final call. Transparency about authority prevents bottlenecks. 👉 𝗚𝗶𝘃𝗲 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝘁𝗵𝗮𝘁 𝗰𝗮𝗻 𝗯𝗲 𝗮𝗰𝘁𝗲𝗱 𝗼𝗻. "You need to be more strategic" helps no one. "I need you to shift from tactical execution to proposing solutions with three-year implications" gives direction. The irony: leaders avoid clarity to protect relationships. But 𝘂𝗻𝗰𝗹𝗲𝗮𝗿 𝗲𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝗲𝗿𝗼𝗱𝗲 𝘁𝗿𝘂𝘀𝘁 𝗳𝗮𝘀𝘁𝗲𝗿 𝘁𝗵𝗮𝗻 𝗱𝗶𝗿𝗲𝗰𝘁 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀 𝗲𝘃𝗲𝗿 𝗰𝗼𝘂𝗹𝗱. People don't need you to be comfortable. They need you to be clear. #Leadership #Communication #BrenéBrown
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Brian Kuhn posted thisThe most successful companies do not just execute well, they design systems that make great execution the default. The best strategy is not about pushing harder. It is about changing the game. For clarity, when I say system, I do not mean software or tools. A system is the combination of people, processes, incentives, organizational structure, and tooling that shape how work actually happens. When those elements align, performance stops relying on heroics and starts to scale. Punchline: Design a "system" that creates asymmetric advantage. (And ideally, for a later post, a flywheel that boosts that advantage.) What that means: instead of pushing harder or adding more effort, reshape the environment so the right outcomes can happen more naturally and scale on their own. - Redefine the landscape, not just compete within it - Align incentives so behaviors naturally support outcomes - Build engines that scale without constant supervision - Design structure (people and process) before optimizing effort Outcomes then materialize: - Faster growth through standardized offers and delivery, and a workforce aligned to that growth - Margin and EBITDA improvement without discounts or one-offs - Less internal friction as roles and decision rights are clear - Products, platforms, and services that compound value over time The most transformative strategic moves are not loud. They defy gravity. If people are winning because they are trying harder, that is effort. If they are winning because the system supports the outcome, that is strategy. Change the environment, and execution becomes inevitable.
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Brian Kuhn posted thisThe Catalog Problem: Don’t underestimate how much damage a messy product catalog does to your business. A fragmented catalog confuses customers, silently bleeds margin, slows sales cycles, and forces operations into endless exceptions/one-offs. And when every quote looks different, it's almost impossible to forecast or scale. Across every transformation I’ve led – MSPs, SaaS, cloud, PE rollups – one truth always shows up: Fixing the catalog = fixing the business. Why? Because a strong product catalog becomes a force multiplier: 1) Clarity: Everyone sells the same thing, defines it the same way, and delivers the same outcome. 2) Margin Protection: Standardization shuts down "discount gymnastics" and costly one-offs as well as giving true insight into cost of goods/services. 3) Speed & Growth: Quotes go out faster, onboarding is cleaner, and forecasting finally becomes real. Leaders often think they have a pricing problem AND/OR a delivery problem AND/OR a utilization problem. But underneath almost every operational headache is the same root cause: A catalog problem. Clean up the catalog, get Sales & Delivery on board, and everything gets easier – revenue, retention, efficiency, even culture. This is the unlock most companies don’t realize they need until they see the impact firsthand.
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Brian Kuhn shared thisWhen WAS the last time you listened completely? And have you continued? Really excited to read Tracey's new book, Leveraging the Virtues of Leadership (coming soon!)Brian Kuhn shared thisWhen was the last time you listened completely without reacting or thinking about how to “fix” what the other person was sharing? Just really listen. Take in what’s being said - and not said. Does body language match words? Can you sense the emotions behind the words - or hidden by the words? When you listen in that manner, you show you value the other person. You connect more deeply, which increases their sense of self-worth … and yours! Listening completely helps you understand more fully. It leads to conversations that surface root causes and innovative solutions. If you’ve never listened this way before, try it. If you have, are you still listening completely or are you “too busy”? 👇Share in the comments: What’s been your experience with listening completely - or being completely listened to?
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Brian Kuhn reacted on thisBrian Kuhn reacted on thisFor 30 years, I've been saying I'd write the book. I've now started. I also started a Substack newsletter to build it in public. Every week, one piece. Operator stories from inside the rooms. Frameworks I use with PE-backed CEOs. Chapter previews. Things I've changed my mind about. I'm writing it because most of what I learned across 9 PE-backed CEO and operating seats, 50+ acquisitions, and 30 years scaling tech companies, I learned by getting it wrong first. I want you to learn from my scars so you don't have to earn your own. If you're a CEO scaling faster than your operating model can support, a PE operating partner trying to move a portfolio company forward, or an operator who wants to learn from rooms you haven't been in yet, this is for you. The inaugural post explains the why. Link in the comments below. Two asks. Subscribe if it lands. And if you know an operator who'd benefit, please share this post or forward the newsletter. Heroes don't scale. Systems do. #leadership #execution #PE
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Brian Kuhn reacted on thisBrian Kuhn reacted on thisScheduling around a bully isn't a solution. It's a slow bleed with a calendar. A leader I respect called me this morning. His company did exactly that - different days in the office, problem "managed." Except his team still dreads the overlap. Still burns energy bracing for the next incident. Still can't fully exhale. He asked me what to do. I didn't give him a playbook. I asked him a different question: What is this costing you in performance, retention, and team trust ... and have you made that case to the people who can act? Most leaders frame a bully as a people problem. That's the wrong frame. It's a business problem with a people symptom. Shift how you're thinking about it - from HR complaint to value destruction - and you change who needs to be in the room, what evidence matters, and what a solution looks like. I'm sending him my book. Chapter 15 has the story. What reframe has helped you navigate a situation where the obvious move wasn't available? #AdaptiveLeadership #LeadershipDevelopment #PsychologicalSafety
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Brian Kuhn reacted on thisBrian Kuhn reacted on thisBIG news! I’m stepping into a global leadership role in my work with the United Nations as Chair of the EQUALS Leadership & Digital Skills Initiative. Fifteen years ago this month, I was laid off during the financial crisis. I had no network, no clear direction, and honestly no idea how I was going to rebuild. If you had told that version of me that one day I’d be helping lead global conversations around leadership, digital skills, and access alongside the United Nations, I never would have believed you. And yet here we are. People often ask me how I got here. The answer is surprisingly unglamorous: Minimum Viable Steps. Ask. Show up. Learn. Rest. Repeat. Not giant leaps. Not overnight success. Just relentless forward motion, especially on the days when it would have been easier to quit. That mindset changed my life. And now I get to help bring that same spirit of access, growth, and possibility to a global stage. The wild part? I genuinely believe my best work is still ahead. And somehow, I have TWO even bigger announcements coming next week. If you’ve been following my journey, thank you. And if you’re new here, welcome. We’re just getting started.
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Brian Kuhn reacted on thisBrian Kuhn reacted on thisI’ve taught thousands of people about resilience, reinvention, momentum, and navigating disruption. What I haven’t shared publicly is just how much I’ve personally been surviving behind the scenes this last year. This year has brought me to my knees. Not metaphorically. Literally. I’ve been leading through one of the hardest professional seasons of my career while simultaneously navigating some of the hardest personal moments of my life. At work, my teams and I were tasked with delivering what executives themselves described as “beyond impossible.” Triple the output in 90 days. Constant change. Rug pulls. Pressure from every direction. The kind of sustained stress that rewires your nervous system. And somehow… we’re still delivering. I even managed to keep morale high and my teams moving forward through all of it. At home, I’ve been navigating family health crises, grief, fear, and heartbreak while trying to hold everyone together. This last week especially brought me to my knees. And yet somehow, in the middle of all of this, I still kept showing up. Still leading. Still speaking. Still pouring into people. Still walking onto stages and giving rooms every ounce of my heart and energy. Not because it’s easy. Because it’s who I am. People hear me speak about Minimum Viable Steps and momentum and think it’s a clever framework. What they don’t realize is sometimes those steps are the only thing keeping me moving too. Right now, I am surviving one Minimum Viable Step at a time. Get out of bed. Answer the call. Lead the meeting. Take the flight. Walk onto the stage. Make it to tomorrow. That’s what this season has looked like for me. Especially when the outside world sees the highlights: The standing ovations. The executive audiences. The international invitations. The Davos invite. What they don’t see is how much of this movement I’ve personally funded with my own savings, energy, health, and heart because I believed in this work that deeply. And what’s been especially painful is realizing that despite decades of experience and transformational impact on audiences, I’m still often being asked to speak “for exposure” or for fees that don’t reflect the value of the work. Meanwhile I know, without question, this is what I was built to do. I can feel a room shift. I can help people believe again. I can help leaders and teams navigate uncertainty and pressure because I’m living it in real time too. So this post is me being honest about the messy middle. Not polished. Not tied up in a bow. Just real. I’m betting on myself right now in one of the hardest seasons of my life. If you know organizations, conferences, or companies looking for a keynote speaker or fractional advisory partner focused on leadership, disruption, AI transformation, momentum, and performance under pressure, I would deeply appreciate an introduction. And today’s act of self-care and Minimum Viable Step? Finally getting my hair done after one hell of a week.
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Brian Kuhn liked thisWe’re proud to announce the successful closing of OceanSound Partners Fund III. We’re grateful to our investors for their trust and partnership, to our advisors for their guidance and support, and to our teammates for their relentless dedication and hard work. We also want to thank our exceptional management teams across our 12 portfolio companies — we’re honored to work alongside you. We look forward to building on this momentum and continuing to support mission-critical businesses across the aerospace, defense, public sector, and other highly-regulated end-markets in the years ahead.Brian Kuhn liked thisOceanSound Partners is pleased to announce the final closing of Fund III and affiliates with $3.4 billion in total capital. Fund III continues OceanSound’s focus on national security and mission critical technology investments and increases OceanSound’s AUM to more than $8 billion. The Fund closed at its hard cap, substantially exceeding its $2.0 billion target, 18 months after the final closing of its predecessor Fund II. We are deeply grateful for the support of our Limited Partners whose trust and confidence in OceanSound were instrumental to the success of the fundraise. Read the full press release here: https://lnkd.in/eVhesBb9
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Brian Kuhn reacted on thisBrian Kuhn reacted on thisNine months in, I sent my manuscript to the editors — then I rejected it myself. I was taught how to create persuasive business presentations. Taught how to sell. Yet I hadn't applied any of those lessons to my first book. So I started over. Not from scratch — but close. I rewrote every chapter. Cut some entirely. Added new ones. Some were written through tears. Some made me smile. Some still bring the emotions right back to the surface. 18 months later, my book is being assembled — printed and bound this week. My dream: that someone finds a mentor in these pages. That you learn from my struggles so you can spend your energy on new lessons of your own. What have you set out to do that was harder than you expected — and what kept you going? #AdaptiveLeadership #LeadershipDevelopment
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Brian Kuhn liked thisBrian Kuhn liked thisWhat if they think I'm unqualified? What if I speak up — and it costs me? I've asked myself both. I remember staring at a team performance report, metrics in the red, thinking: Who are you to think you know how to turn this around? The shift wasn't a pep talk. It was a reckoning with evidence. I'd started companies from scratch. Stepped into roles I wasn't "ready" for — and figured it out. My ability to adapt isn't luck. It's a pattern. So I stopped arguing with my inner critic and started building the case against it. Then I brought my team in. "I can" became "We can" — and that's where the real momentum started. What do you tell yourself in those moments of doubt? #AdaptiveLeadership #LeadershipDevelopment
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Brian Kuhn liked thisBrian Kuhn liked thisWe all want it to be perfect. The flawless strategy. The polished rollout. The fully formed plan. But transformation doesn’t start with perfection. It starts with action. “Just make it exist first. You can make it good later.” That's an iteration. The leaders I work with who successfully drive AI adoption don’t wait for clarity to be complete. They: ↳ Pilot before they polish ↳ Test before they scale ↳ Move before they feel ready Perfection delays momentum. Iteration builds it. If you’re leading change right now, don’t aim for flawlessness. Aim forward. Start. Refine. Improve. The organizations that win aren’t the most perfect. They’re the most willing to begin. ♻️ Repost to remind a leader: progress beats perfection.
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Haricharan Mylaraiah
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“Tech, Trust, and Transformation” with Vineet Rao, Head of Technology I’m excited to share the latest Boardroom to Backend episode, where I sit down with Vineet Rao, a visionary CIO whose leadership journey offers invaluable lessons for navigating technology, change, and culture in today’s fast-moving world. In this conversation, we explore: 🔹 Operating principles that have shaped Vineet’s leadership style 🔹 The evolving role of the CIO beyond technology enablement 🔹 How to balance innovation and governance in an AI-driven era 🔹 The human side of transformation — empowering teams, building trust, and overcoming organizational inertia 🔹 What CIOs must unlearn to stay relevant in the next decade Vineet’s perspective goes beyond systems and strategies — it’s about connecting technology to purpose, people, and measurable impact. 📢 Whether you’re a tech leader, aspiring CIO, or simply curious about the future of technology leadership, this episode is packed with insights you can apply immediately. #BoardroomToBackend #Leadership #CIO #DigitalTransformation #AI #Podcast #TechnologyLeadership
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Miles Gibson
Gartner • 1K followers
Structural rigidity in the enterprise operating model inhibits achievable value from AI investments. These insights will help executive leaders understand and better prepare for how AI will impact business operations, ultimately forcing an enterprise operating model redesign.
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