“I was the Design Manager for Google My Business when Aidan came on as a contractor. I was so impressed with her work that I advocated to bring her on as a full time hire. After she converted we continued to partner together for another year working on a variety of projects. Aidan is a thoughtful, proactive researcher and a pleasure to work with. ”
About
UX researcher specializing in accessibility and tackling complex, human-centered…
Experience
Education
Volunteer Experience
Publications
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Can AI Expand Access? Promise and Risks in Audio Description
2026 CSUN Assistive Technology Conference
See publicationAI-generated AD is not yet ready to replace human describers. But used carefully, it has potential to expand access for user-generated, factual, and legacy content, and to support professional workflows. This session explores research findings and next steps to balance innovation with quality.
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“Made by people, described by people”: The Changing Work Practices of Audio Description Professionals
ACM Transactions on Accessible Computing
See publicationAudio description (AD) narrates important visual details which are played during dialogue gaps in video soundtracks, making them accessible to blind and low vision (BLV) audiences. AD professionals (producers, writers, narrators, mixers, and quality control specialists) possess expert knowledge of AD development and the constraints that affect their work. However, their perspectives remain largely absent in AD research. We present interviews with 17 AD professionals (8 BLV), detailing their…
Audio description (AD) narrates important visual details which are played during dialogue gaps in video soundtracks, making them accessible to blind and low vision (BLV) audiences. AD professionals (producers, writers, narrators, mixers, and quality control specialists) possess expert knowledge of AD development and the constraints that affect their work. However, their perspectives remain largely absent in AD research. We present interviews with 17 AD professionals (8 BLV), detailing their workflows to produce AD for recorded media and live theater. We additionally explore their perspectives on recent changes impacting their work, revealing tensions between advocacy for culturally-competent AD and the rise of automations—some beneficial, others with concerning implications for AD quality. Highlighting these tensions, we offer research directions to support AD professionals, and we pose guiding questions for AD and AI innovators on preserving the high-quality human touch professionals consider fundamental to the accessibility provision.
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User Research With Small Business Owners: Best Practices and Considerations
Boxes and Arrows
See publicationThe majority of our work at Google has involved conducting user research with small business owners: the small guys that are typically defined by governmental organizations as having 100 or fewer employees, and that make up the majority of businesses worldwide.
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Collaborative Healthcare: Credibility and Navigation on the Internet
User Experience Magazine
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Parenting Blog Coverage of the Autism-Vaccine Controversy
Syracuse Surface
See publicationMaster's thesis. A quantitative analysis of patterns in discussing the autism-vaccine controversy.
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The Male Gaze and Online Sports Punditry: Reactions to the Ines Sainz Controversy on the Sports Blogosphere
Journal of Sport and Social Issues
On September 11, 2010, Ines Sainz, a sports reporter for Mexican television network TV Azteca, was allegedly harassed by members of the New York Jets football team. Controversy erupted around the role of women in sports broadcasting and the myriad attendant dimensions involved, including issues of credibility, dominant beauty ideals, and the male gaze, among others. This study assesses how sports blogs covered the controversy, using a combination of in-depth interviewing and textual analysis of…
On September 11, 2010, Ines Sainz, a sports reporter for Mexican television network TV Azteca, was allegedly harassed by members of the New York Jets football team. Controversy erupted around the role of women in sports broadcasting and the myriad attendant dimensions involved, including issues of credibility, dominant beauty ideals, and the male gaze, among others. This study assesses how sports blogs covered the controversy, using a combination of in-depth interviewing and textual analysis of four popular sports blogs. The analysis revealed that the blogs constructed an atmosphere that exposed attitudes of objectification, Sainz’s perceived lack of credibility, and the sexual economy of sports blogs.
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Courses
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DataCamp SQL Basics
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Sociology of Science and Technology
623
Projects
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Member of Fable’s Cognitive Accessibility Working Group
Fable’s Cognitive Accessibility Working Group aims to improve digital experiences for people with cognitive accessibility needs. We’re defining standards and methodologies to ensure this community is represented throughout the product development cycle. We’re collaborating with practitioners, thought leaders, and non-profits to advance best practices in cognitive accessibility.
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