UXPressia’s cover photo
UXPressia

UXPressia

Software Development

Sacramento, California 2,932 followers

Create, share & present engaging customer journey maps & personas. Everything you need to design the perfect experience.

About us

Collaborative customer experience platform. It's one place for your CX assets and processes. From ideation to delivery. Engage teams. Foster CX and digital transformation.

Website
http://uxpressia.com
Industry
Software Development
Company size
11-50 employees
Headquarters
Sacramento, California
Type
Privately Held
Founded
2015
Specialties
Service Design, Customer Journey Mapping, Personas, Impact Mapping, User Experience, Customer Experience, and Experience Mapping

Products

Locations

  • Primary

    1401 21st Street

    Suite R

    Sacramento, California 95811, US

    Get directions

Employees at UXPressia

Updates

  • UXPressia reposted this

    Great to be working with UXPressia again!

    View organization page for CX-Excellence

    469 followers

    Renewed Partnership with UXPressia I am pleased to announce that Michael Brandt CX-Excellence has entered into a renewed partnership with UXPressia, the customer journey mapping and journey management platform. Those of you who have worked with me over the years will know that UXPressia has long been my tool of choice for bringing customer journeys to life. After a short interlude, I am delighted to be working closely with the team again, and to once more recommend UXPressia as my preferred journey mapping platform across my training programmes, workshops, bootcamps and consultancy engagements. Customer Journey Management sits at the heart of any serious CX programme. Done well, it turns abstract strategy into something teams across an organisation can see, discuss and act upon. UXPressia gives practitioners a structured, collaborative environment to do exactly that, and it pairs naturally with the methods I teach. As part of this partnership, participants in selected training programmes may be granted trial access to the platform, giving them the chance to work with the tool hands-on and judge its advantages for themselves rather than taking my word for it. If you would like to explore how Customer Journey Mapping, VoC or journey management could strengthen your own CX programme, I would be glad to hear from you.

  • UXPressia reposted this

    Last week we hosted a live session on how UXPressia’s AI helps teams move faster and spend their time on strategy instead of routine. I’m sharing the full recording here 🎥 : https://lnkd.in/dkxcNKyX If you lead CX work, you already know how much energy goes into research, alignment, rewriting content, keeping maps consistent, and trying to make sense of all the inputs your team collects. This session shows how AI can take a big part of that load off your plate: from creating personas and journeys to supporting analysis and decision-making inside the product. As someone who works with enterprise clients every day, I see how these tools help teams stay focused on the real task: building better experiences, not wrestling with formatting. If you watch it, I’d love to hear what resonated with you. 💬

    Supercharging CX work with AI

    https://www.youtube.com/

  • 👀 This short video shows just one piece of what our AI can do. In UXPressia, AI lets you talk to “virtual” customer representatives to validate ideas, get instant feedback, map customer journeys, and even prepare for interviews. You can literally bring your customers into any meeting and ensure their voices are heard every time. But that’s only the beginning. Our AI ecosystem goes much further: ✨ Generate personas and journey maps directly from your research data ✨ Use the AI Journey Assistant to level up your mapping and accelerate your workflow ✨ Surface CX insights automatically across your data ✨ …and so much more If you missed our recent walkthrough, the recording is now live on YouTube. 🎥 Watch the full AI demo: https://lnkd.in/dgTZNNGG UXPressia’s AI is transforming how teams do CX work, and we’re just getting started. 😉 #uxpressia #CX #AI #customerjourney #customerjourneymapping #journeymapping #personas #buyerpersonas #customerexperience  

  • UXPressia is hosting Supercharging CX work with AI. Make sure to attend it on December 3.

    View organization page for UXPressia

    2,932 followers

    Have you missed UXPressia webinars? Well, we’re back, and this one is packed 😎 🗓️ On December 3, we’re going live to show how UXPressia’s AI turns hours of manual CX work into minutes of intelligent automation. 📍Where? On Zoom 👉 https://lnkd.in/dEjE2PFq ⏰ When? 5 PM CET / 8 AM PT You’ll see how our AI   ✔ generates personas and journey maps from research data  ✔ provides additional insights and helps you test ideas and prepare for customer interviews ✔ creates same-style storyboard images branded with your business name ✔ performs map-related tasks inside the CJM editor ✔ surfaces your data for instant CX insights We’ll walk through building and polishing personas and maps with AI, visualizing journeys with storyboards where your persona becomes the main character, and even talking to personas, as you would with customers they represent. You’ll also meet the AI Journey Assistant, our brand-new functionality that answers questions about map content, creates instant summaries, and helps you analyze customer journeys without breaking your workflow. Plus, we’ll show how AI uncovers patterns, pain points, and opportunities across your CX data so you can move from understanding a problem to acting on it quickly. P.S. Stay till the end for the Q&A. Can’t join on December 3? Register anyway, and we’ll send you the recording 😊 #webinar #AI #freewebinar #customerjourney #CX #customerexperience #customerjourneymappin #UX #event #freeevent #freewebinar #persona #customerpersona #personas #datasurfacing #datamining #AIdata

  • UXPressia reposted this

    Have you missed UXPressia webinars? Well, we’re back, and this one is packed 😎 🗓️ On December 3, we’re going live to show how UXPressia’s AI turns hours of manual CX work into minutes of intelligent automation. 📍Where? On Zoom 👉 https://lnkd.in/dEjE2PFq ⏰ When? 5 PM CET / 8 AM PT You’ll see how our AI   ✔ generates personas and journey maps from research data  ✔ provides additional insights and helps you test ideas and prepare for customer interviews ✔ creates same-style storyboard images branded with your business name ✔ performs map-related tasks inside the CJM editor ✔ surfaces your data for instant CX insights We’ll walk through building and polishing personas and maps with AI, visualizing journeys with storyboards where your persona becomes the main character, and even talking to personas, as you would with customers they represent. You’ll also meet the AI Journey Assistant, our brand-new functionality that answers questions about map content, creates instant summaries, and helps you analyze customer journeys without breaking your workflow. Plus, we’ll show how AI uncovers patterns, pain points, and opportunities across your CX data so you can move from understanding a problem to acting on it quickly. P.S. Stay till the end for the Q&A. Can’t join on December 3? Register anyway, and we’ll send you the recording 😊 #webinar #AI #freewebinar #customerjourney #CX #customerexperience #customerjourneymappin #UX #event #freeevent #freewebinar #persona #customerpersona #personas #datasurfacing #datamining #AIdata

  • Have you missed UXPressia webinars? Well, we’re back, and this one is packed 😎 🗓️ On December 3, we’re going live to show how UXPressia’s AI turns hours of manual CX work into minutes of intelligent automation. 📍Where? On Zoom 👉 https://lnkd.in/dEjE2PFq ⏰ When? 5 PM CET / 8 AM PT You’ll see how our AI   ✔ generates personas and journey maps from research data  ✔ provides additional insights and helps you test ideas and prepare for customer interviews ✔ creates same-style storyboard images branded with your business name ✔ performs map-related tasks inside the CJM editor ✔ surfaces your data for instant CX insights We’ll walk through building and polishing personas and maps with AI, visualizing journeys with storyboards where your persona becomes the main character, and even talking to personas, as you would with customers they represent. You’ll also meet the AI Journey Assistant, our brand-new functionality that answers questions about map content, creates instant summaries, and helps you analyze customer journeys without breaking your workflow. Plus, we’ll show how AI uncovers patterns, pain points, and opportunities across your CX data so you can move from understanding a problem to acting on it quickly. P.S. Stay till the end for the Q&A. Can’t join on December 3? Register anyway, and we’ll send you the recording 😊 #webinar #AI #freewebinar #customerjourney #CX #customerexperience #customerjourneymappin #UX #event #freeevent #freewebinar #persona #customerpersona #personas #datasurfacing #datamining #AIdata

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