Cents

If you're a customer and you've ever thought "I know there's more I could be doing with Cents," this one's for you. Our Director of Customer Success, Jack Harpster, is hosting a live session on getting more out of Cents Business Manager and Reporting: saved reports, referral programs, transactional SMS, invoicing, customer credits, and a deep dive into the Orders report. Real talk from our Customer Success team on what operators aren't using enough, and how to fix that. 📅 Thursday, July 23rd | 2:00 PM EST / 11:00 AM PST Save your spot: https://lnkd.in/erjQh_W5

Earlier this week we announced our expansion into dry cleaning, and this week that took us straight into the field, meeting owners and operators at Maverick Drycleaners' 2 day Marketing and Management Summit. Excited to be in a room full of operators building for the future. Want to be part of what we're building for dry cleaners? Join the waitlist at https://lnkd.in/eGZCzN-Y. Wash Respess

Machines have always run cycles. Now they run insights too. The core of the self-service model has always been the same: the machine. It makes the laundry go 'round. What has changed is what your machines can tell you. Today's laundromat payment technology means that every wash cycle, every dryer run, every card tap is a data point. And when that data is connected to the rest of your business, it stops being noise and starts being signal. You can see what your customers prefer, which machines are working hardest, and where your revenue is actually coming from. All from your phone, without stepping foot in the store. Check out our blog for the latest on how operators are turning machine data into real business decisions: https://lnkd.in/eGYWW976

🎉 Big news: Cents Acquires Insight Systems to Continue Growth and Support for Dry Cleaners Cents already runs thousands of garment care locations, and today we're taking that same platform into dry cleaning with the acquisition of Insight Systems, the garment care industry's premier business intelligence and reporting platform. #Drycleaning doesn't need another point of sale system. It needs a real operational partner, one that connects every part of how these businesses run and gives owners the intelligence to see what's happening before the revenue numbers do. Leading this expansion is Wash Respess, who's joining Cents as General Manager of Dry Cleaning. Wash brings decades of experience as an operator, a product builder inside major industry software platforms, and a founder who set out to build what was missing. Read the blog post: https://lnkd.in/e6ecpcj4 Read the official press release: https://lnkd.in/ej8caZq9 We want to hear from operators who are ready for something better. Join the waitlist and be among the first to know what's coming. 👔 Join the waitlist: https://lnkd.in/eY35DJAx

Meet Tim R.: he set out to build a business to sell. He built something he loves instead. 🧺 Tim's plan was simple: build a laundromat, grow it for 10 years, sell it, and donate the proceeds to Torrance Memorial Medical Center. Then Deluxe Laundry Spa opened in LA, fully cashless with Cents Penny on all 60 machines. Every transaction is documented, so there's no cash gap and no doubt about revenue. Tim treats membership like identity, not just a discount. Personal tours, a blue member card, and names on the in-store TVs when someone joins. It feels less like a laundromat and more like a social club. He also reviews his Cents and Laundroworks dashboards every single morning, tracking everything down to vending machine visits. His pricing experiments show clear results in five to six weeks. A year in, he added a 1,100 sq ft commercial processing center for senior living and healthcare accounts Barely two years into his 10-year plan, he's already eyeing his next location. Watch the full Deluxe Laundry Spa story: https://lnkd.in/efGwVRZx Read the full operator spotlight: https://lnkd.in/ey3w-bNT

Laundromats remain one of the most recession-resistant small businesses you can own in 2026. The catch? Profitability isn't automatic. It comes down to smart location choices, the right service model, and knowing your numbers cold. Self-service, full-service, and hybrid models all have very different cost structures and margin potential. The operators who win are the ones treating this like a real financial model, not a side hustle. If you're evaluating a laundromat investment, understanding your startup costs, operating expenses, and realistic ROI timeline upfront makes all the difference between a good deal and an expensive lesson. Check out our latest guide below!👇 https://lnkd.in/eDKjJEXV

If you're already on Cents, this session is about getting more out of it. 💙 Join us for our next live webinar: Getting More Out of Cents Business Manager and Reporting where Jack Harpster, our Director of Customer Success, will walk through the features operators aren't using enough (real talk from our Customer Success Managers) and show you exactly how to turn them into revenue and efficiency gains. Thursday, July 23rd, 2026 2:00 PM EST / 11:00 AM PST Here's what we'll cover: - Saved Reports & Automated Send - Customer Registration & First Time Customers - Referral Program & Loyalty - Transactional SMS - Invoicing (Parent-Child accounts, automations and pricing tiers) - Customer Credits - Reporting (including a deep dive into the Orders report) - Account Settings (internal notes, quick notes, tags and service fees) If you've ever thought "I know there's more I could be doing with Cents" this one's for you. Already using Cents? Save your spot: https://lnkd.in/erjQh_W5

The laundromat industry is attracting serious capital. Here's what that means for operators. At this year's CLA Excellence in Laundry Conference, we unpacked what institutional money actually looks for in a laundromat business and why it matters to every operator, whether you plan to sell or not. A few takeaways from the panel: - 90,000 locations. $60B industry. Massive fragmentation. Outside capital is paying attention. - Deals get done at 3.5 to 4.5x EBITDA. What gets you to the top of that range? Clean ops, strong leases, and the right revenue mix. - A large percentage of deals don't close. Deferred maintenance, owner dependency, no real systems. Sellers often don't even know the problem exists. - A more investable business is simply a better business to run right now. The consensus: get your operations documented, your payments digital, and your numbers clean. Start now, not when you decide to sell. Watch the full recording to hear the whole conversation: https://lnkd.in/eEH53nH7 Thanks to Alexander Jekowsky, Dillan Smith, Ben Gardier, and Branden Unnerstall for a conversation the industry needed. And Brian Wallace for moderating. Special thanks to CLA for putting on a great event!

💍 Wedding season is just getting started, and the opportunity for laundromat operators is real. Every weekend from now through October, Airbnb hosts are turning over linens between guests, wedding venues need tablecloths cleaned on a 24-hour turnaround, and out-of-town guests are showing up with formalwear that needs a quick refresh. The demand is already in your backyard. The question is whether you're positioned to capture it. We broke down exactly how operators can tap into the wedding economy this season, from landing venue accounts to building recurring host packages that drive revenue all season long. Check it out! 👇 https://lnkd.in/eJFTGtB7