SallySupport

Before signing up with SallySupport, Josh had the same question a lot of home care leaders have. “How do we keep our team aligned when some of our staff are remote and others are in the office?” Josh is the Chief Content Officer at a home care agency in Pennsylvania. He also works fully remote, so he was living this every day. After bringing on a SallySupport team member, things started to click. Communication between teams improved. EVV compliance felt more manageable. Scheduling got easier. Meetings actually led to action because someone was consistently taking notes and sending clear recaps. Nothing fancy. Just less chaos, more clarity. If you’re trying to solve the same problem in your agency, We would really encourage you to watch his short video below and hear it straight from him.

We are excited to share a testimonial from one of our clients, Family Home Medical, located in Pennsylvania. After adding a full-time, dedicated SallySupport EVV Compliance Specialist, their EVV accuracy increased from 80–85 percent to 95–100 percent in just two weeks. This is something we’re seeing more and more with agencies across the U.S. Virtual Assistants were once viewed mainly as support for admin tasks, scheduling, or recruitment. In home care, that’s changing. Many agencies are now bringing on EVV Compliance Specialists—real people who integrate into the agency and focus on: -Maintaining 95–100 percent EVV accuracy -Preventing denials and audit exposure -Managing real-time follow-ups with caregivers -Taking pressure off schedulers and administrative staff For agencies that don’t require a full-time EVV workload, this role can also be structured as a hybrid position. Some teams have their specialist spend part of the day on EVV and the rest supporting: -Scheduling -Administrative tasks -Caregiver coordination -General operations support It’s a flexible setup, and the consistency of having a dedicated team member makes a noticeable difference. If EVV is draining your operations or costing you money, this role can make an immediate, measurable impact at a fraction of the cost. Learn more: https://lnkd.in/gbMxP6CK

At SallySupport, our Virtual Assistants aren’t just team members—they’re the heartbeat of what we do. Today, we’re proud to highlight one of our hardest-working VAs, Michelle V. Michelle plays a key role in supporting one of our clients— she handles scheduling, answering phone calls, and assisting with HR tasks—all while bringing dedication and professionalism to every detail. Her journey is a great example of how SallySupport makes a difference on both sides—helping our clients run stronger, healthier businesses while also giving amazing VAs purposeful jobs where they can thrive. We’re grateful for Michelle’s dedication and proud to have her on our team. 💙 #VASpotlight #TeamSallySupport #VirtualAssistants #HomeCareSupport #PurposeDrivenWork

Some hires just get it. Ava’s SallySupport assistant stepped in seamlessly—quickly becoming a trusted part of her agency’s day-to-day operations. No micromanaging. No hand-holding. Just reliable, skilled support that makes everything run smoother. That’s the power of the right fit. #HomeCareSupport #VirtualAssistant #SallySupport #EmbeddedSupport #StrongerTeams

What happens when your team finally gets the support they need? One agency brought on six full-time SallySupport VAs to handle evenings and weekends—and the difference was immediate: -Happier in-house staff -Better caregiver coverage -Smoother, more consistent operations When your local team isn’t stretched thin, everything runs better. This is what smart support looks like. #WorkLifeBalance #HomeCareSupport #SchedulingSupport #SallySupport #StrongerTeams

What happens when remote support doesn’t feel so remote? Carmae is one of many amazing Virtual Assistants at SallySupport who’ve become an essential part of the home care teams they serve. She supports an agency in Ontario, Canada—and in her words: “I’ve made great friends and new colleagues from around the world.” At SallySupport, we don’t just place VAs—we help build meaningful connections and strengthen the backbone of home care operations. Because great support goes beyond tasks—it’s about being part of the team. #VAHighlight #GlobalTeam #SallySupport #HomeCareSupport #RemoteWithPurpose

Your schedulers aren’t lazy—they’re overloaded. From daytime shifts to after-hours calls, they’re holding your home care agency together… but without backup, burnout is inevitable. Hiring another full-time local scheduler may not be realistic—but with SallySupport, it can be. We place trained, full-time remote Scheduling Assistants who ease the load and make on-call support smoother—for a fraction of the cost. Give your team the backup they deserve. #SchedulingSupport #OnCallHelp #HomeCareOperations #BurnoutIsReal #SallySupport