Roe

We'll be at ACFE in Boston next week. If you're fighting fraud or financial crime, let's talk — and if you want a seat at the small dinner we're co-hosting with Baker Tilly US, reach out to David Nguyen for an invite!

Excited to share our first case study with Dutchie! Dutchie is the leading fintech powering payments for cannabis dispensaries nationwide. By offering ecomm, point of sale, inventory tracking, and regulated customer workflows they enable safer, more compliant operations for their merchants. Roe now takes a first pass on Dutchie's fraud and compliance reviews. This work used to consume thousands of hours of skilled analysts' time each year. With that time freed up, the team is able to focus on more strategic and higher leverage work. It's been a pleasure to work with Francine Whu Muhammad Brian Douglas Faith Keen and the rest of the team! Kudos to Nathan Lee for leading engineering and implementation. Check out the full case study in the comments 👇

Dutchie, the leading technology platform for the cannabis industry, has partnered with Roe to run the high-volume first pass on its fraud and compliance reviews. When it comes to risk and compliance in the cannabis industry, there's no single national rulebook. Every US state writes its own regulations and handles licensing differently, so their team runs one of the most sophisticated compliance programs under some of the highest scrutiny. But even a program that strong ends up buried under manual reviews. As Francine Whu Muhammad, their Senior Director of Compliance, put it: "There was a lot of manual work that was just very time consuming, and as our volume increased, the load just kept growing." Roe now runs the high-volume first pass on Dutchie's fraud and compliance reviews. That work used to consume thousands of hours of skilled analysts' time each year. Those hours now go back to the more valuable workstreams. To the team at Dutchie, welcome to Roe.

While companies adopt AI at different rates, fraudsters are marching ahead. If used maliciously, AI enables bad actors to commit fraud and financial crime across multiple vectors. Detecting and preventing fraud has become an AI vs. AI battle. As the saying goes, don't bring a knife to a gunfight.

Our founder Richard Meng spoke at Marketplace Risk last week on AI x Fraud 👇

If you're at Marketplace Risk tomorrow, come check out Richard Meng's panel on AI x Fraud 👇

Excited to share that we were featured in this month's Nilson Report! The Nilson Report is one of the payments industry’s most trusted sources for card, issuer, acquirer, and payments infrastructure data. For over 55 years, it has covered the global payments ecosystem with proprietary data and analysis trusted by banks, fintechs, issuers, acquirers and investors. Thank you to The Nilson Report for the feature. We’re excited to keep helping risk and compliance teams modernize their operations with AI agents.

Leaving Colorado with new connections, heaps of learnings, and tons of follow ups! My takeaways from the past three days at Safeguard Events: 1. AI agents for fraud + fincrime have gone from "why?" to "when?". At Money 20/20 last October, it felt like we were forcing the subject and having to educate people. Now, companies are proactively seeking out agentic solutions and referring to it as the buzzy new trend. 2. Scams are up. People are scared. TBH, it's hard to separate signal from noise. There's a bit of fear-mongering and the problem has always been multivariable (you can't just buy a fake [image/voice/video] solution and expect magic). As deepfakes and impersonations worsen, having the complete picture of the user journey will become crucial. 3. Intelligence is no longer the bottleneck. LLMs are excellent pattern matchers. AI is already able to resolve L2+ level investigations. The challenge is everything else: GTM, deployment, monitoring, auditing, etc. 4. People will talk shit about vendors that are underdelivering. I heard a few whispers mainly around poor customer support and false promises. Good lessons on what not to do :) 5. Talking to competitors is useful. I straight up approach a couple people and said we were doing similar things. The conversations helped clarify the nuances and differences. In almost all cases, we're not actually competing head-to-head but rather against legacy companies that have been resting on their laurels, choosing to prioritize revenue over providing value to customers. 6. Sales is hard! I'm not sure how people are able to go back to back from 8am breakfast to dinner ending at 9. I learned a ton from studying actual sales professionals. Some were friendly and gave me advice. The redeeming thing is that since I made every demo myself, use the Roe product daily, and nitpick every little detail with engineers, people liked what we've built. 7. If only it snowed like this in February 😭 (skiers (me) were in pain this winter)