50 production-ready AI agents are now available in the Rezolve.ai Agent Marketplace. This launch isn't just about adding more agents. It's about rethinking what enterprise AI should do. In this short blog, we explore why service desk AI has stopped short, why execution matters more than deflection, and how agents that reason across tickets, assets, changes, and enterprise systems can transform IT operations. Read the complete blog on our website to discover the idea behind all 50 agents: https://lnkd.in/dJ5X8kqZ #AIAgents #ITSM #EnterpriseAI #ServiceDesk #ITOperations
Rezolve AI
Software Development
Dublin, California 12,953 followers
Agentic AI for IT, HR, and FinOps | Autonomous Service Operations
About us
Rezolve.ai is the agentic AI for IT, HR, and FinOps that turns ticket queues into autonomous service operations. We deploy teams of specialized AI agents that read context across the systems your enterprise already runs on, ITSM, HRIS, ERP, CRM, observability, and identity. Agents resolve requests, execute workflows and automations, surface root causes, and close the loop end to end. Employees get empathetic, intuitive support on every channel they choose, voice, chat, email, Teams, and Slack, with the same intelligence behind every interaction. Rezolve.ai augments the systems enterprises already use, including ServiceNow, Jira Service Management, Freshservice, and ManageEngine. For organizations ready to consolidate, Rezolve.ai also offers a full-stack modern ITSM. The product is enterprise-grade by design: dedicated tenancy on Microsoft Azure, SOC 2 and ISO 27001 compliance, plan-driven workflows with stage-gate approvals and full audit trails. Flagship applications include DeskIQ for service intelligence, Rezolve VoiceIQ for unified voice and digital interaction, AI SRE for autonomous site reliability, and Knowledge Audit for continuous knowledge governance. Rezolve.ai is the legal trade name of Actionable Science Inc., founded in 2016.
- Website
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https://www.rezolve.ai/
External link for Rezolve AI
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Dublin, California
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Artificial Intelligence, Robotic Automation Processing, Service Bots, IT Customer Service, Enterprise Solutions, Knowledge Management, ITSM, IT Service Automation, Service Desk, HR Helpdesk, Employee Helpdesk, IT Chatbot, HR Chatbot, MS Teams Service Desk, Workflow Automation, AI Voice, and AI Search
Products
Rezolve.ai
Service Desk Software
Rezolve.ai is a GenAI-enabled modern AITSM solution that seamlessly integrates with Microsoft Teams, revolutionizing not only IT but also HR support. This platform streamlines employee assistance through conversational ticketing, conversational automation, and conversational knowledge. This innovative approach elevates your IT and HR support teams to superhero status, with the GenAI SideKick empowering them to deliver unparalleled service in both IT and HR related queries and tasks.
Locations
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Primary
Get directions
11501
Dublin Blvd STE 200
Dublin, California 94568, US
Employees at Rezolve AI
Updates
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Our recent webinar sparked a great discussion on the future of IT service management. Here's a short clip where CRO Manish Sharma explains the five moves of a modern service desk and why organizations need to move beyond traditional ticketing. Catch the full webinar on YouTube to see the complete framework in action. 🎥 Watch here: https://lnkd.in/dRdZACwF Ready to see what an AI-first service desk looks like in your organization? Book a quick demo: https://www.rezolve.ai/ #Webinar #modernservicedesk #ITSM #ServiceNow
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Don't just scroll past this! Today, at 2:00 pm (EST), we'll be live to discuss with you what a modern, AI-first service management actually looks like and share a practical alternative to legacy ITSM. There's still enough time to grab your spot. Join our CRO Manish Sharma along with Joshua O'Brien and Robert O'Brien for an indepth session. Register here. https://lnkd.in/gGUqTsgW
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Join Joshua O'Brien tomorrow for a detailed session on what an AI-first service desk actually looks like, and why the next generation of ITSM needs more than AI features added after the fact. Alongside CRO Manish Sharma and Robert O'Brien, Josh will walk through the five moves that define a modern service desk. 📅 July 15, 2026 🕑 2:00 to 3:00 PM EST Register here: https://lnkd.in/eRtFx_6u #Webinar #ITSM #Servicenow
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ServiceNow isn't going anywhere. But the way enterprises use it is changing. Leading IT teams are moving away from routing every employee request through tickets and agents. Instead, they're putting an AI layer in front of ServiceNow to resolve repetitive requests instantly, while keeping ServiceNow as the system of record. If you're exploring what that shift looks like in practice, don't miss our live webinar. 📅 In just 2 days: The ServiceNow Alternative Built for the Agentic Era Register now: https://lnkd.in/eRtFx_6u #Servicenow #Webinar #AgenticAI #ITSM
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We're kicking off a new newsletter series this July with the stories that matter most to enterprise AI leaders. From the industry's biggest moves and product launches to expert perspectives, market recognition, and upcoming events, each edition brings you the signals worth paying attention to, without the noise. Subscribe to stay ahead of what's shaping the future of AI-powered IT, and let us know in the comments what you'd like us to cover in future editions.
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Rezolve AI reposted this
For those of us building enterprise software, that means solving problems that customers deal with every day. At Rezolve AI we've been building Agentic AI to move beyond workflow automation. The goal is straightforward: deploy systems that can understand requests, reason through the available context, take the right action, and complete work with minimal human intervention. Taking that technology to global enterprises requires more than a strong product. It requires strong implementation, integration, and domain expertise. That's why I'm excited about our partnership with HCLTech. Together, we can help enterprises adopt agentic AI in a practical way, with solutions that fit into existing environments and deliver measurable value. Looking forward to the joint implementations. Rezolve AI HCLTech Saurabh Kumar Manish Sharma
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Many organizations want to add Agentic AI to their IT service desk without disrupting the ServiceNow environment they've already invested in. In this short video, we look at how Rezolve.ai works alongside ServiceNow as an AI layer, helping automate common requests while keeping it as the system of record. Watch the video for a quick overview, then explore the full blog to learn more: https://lnkd.in/gfaP8iyv #Servicenow #AI #AgenticAI #ITSM
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Rezolve AI reposted this
At HCLTech, we've always believed the future of work is about empowering people through smarter experiences — and that's exactly what Rezolve.ai stands for too. This partnership feels natural because our values truly align: a shared focus on employee experience, innovation with purpose, and the belief that agentic AI is the next real leap for enterprises. Together, HCLTech's global delivery strength and Rezolve.ai's Agentic AITSM platform will redefine what an intelligent workplace looks like — autonomous, outcome-driven, and truly employee-centric. A special shout-out to Manish Sharma, Neil Dattani and Chris Martin ☁️ ITIL® v3 from the Rezolve.ai team — thank you for being proactive, collaborative partners from day one. Excited for everything ahead! #HCLTech #RezolveAI #AgenticAI #Partnership #FutureOfWork #EmployeeExperience
The way enterprises deliver services to their employees is changing, fundamentally. We are proud to announce our strategic partnership with HCLTech, and together we are bringing agentic AI to the heart of enterprise operations. Rezolve.ai’s Agentic AI doesn't just automate tasks. It thinks, acts, and resolves, autonomously across every internal function that keeps a business running. HCLTech brings the global scale, enterprise trust, and delivery expertise to transform workplace capabilities into intelligent, employee-centric experiences that drive productivity and measurable business outcomes. Together, this turns AI from a promise into real business impact. We are proud to be on this journey with HCLTech. #HCLTech #RezolveAI #AgenticAI #AgenticITSM #EnterpriseAI #AITransformation #EmployeeExperience #DigitalTransformation #FutureOfWork
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Choosing an HR ticketing system isn't just about managing tickets. It's about delivering faster support, reducing manual work, and creating a better employee experience. The question is: does your current solution have what it takes? This infographic covers the must-have capabilities every modern HR ticketing system should offer. If you're evaluating your options, our latest blog breaks down the ‘Top 20 Modern HR Ticketing Systems’ and what sets them apart. Read the full blog to find the best fit for your organization: https://lnkd.in/efkUtEz3 #HumanResource #HR #ModernHR #HRblog
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