Research Metrics

Research Metrics was founded in 2004 to develop mystery shopping software. Through the years we have expanded our suite of products to move beyond mystery shopping into customer satisfaction, marketing research, internal auditing, and other data collection methods. Our core product is our Shopmetrics mystery shopping platform, however have brought many other products to market in recent years as we have matured in the industry. Our software is used throughout the world, with offices in both the US and Europe.

Website

https://www.researchmetrics.com

External link for Research Metrics

Industry

IT Services and IT Consulting

Company size

51-200 employees

Headquarters

Sylvania, OH

Type

Privately Held

Founded

2004

Specialties

Service Evaluation and Auditing Software