Red Arc

🚀 It's been a big few months at Red Arc. We've launched the new Red Arc Platform, introduced Workflow Agents, expanded Letter Box and shared what's next for Marketing Connector. If you've been meaning to take a closer look, now is a great time. And it'sd FREE to connect the Red Arc Platform. Mid-Year Offers ending June 30: 📬 Letter Box Plus 20% off your first year ⚡ Workflow Agents 25% off your first year 📈 Marketing Connector 50% off implementation + lock in current pricing before our July 1 increase Whether you're looking to improve acknowledgements, streamline marketing, or automate operational workflows, there's never been a better time to explore the Red Arc Platform. 👉 https://bit.ly/3SlRzD3 Less busywork. More good. Offers end June 30 #Nonprofits #Fundraising #RaisersEdgeNXT #WorkflowAutomation #MarketingAutomation #DonorEngagement #workflowsmadeeasy

One of the most common questions we hear about Marketing Connector is: "Will it be difficult to manage?" We'll let one of our long-term customers share their experience after almost four years of using Marketing Connector. They told us: "It seamlessly syncs our email system with RE in a way that is easy even for me as a non-techie." And perhaps our favourite part: "I can easily track our communications to an individual constituent as well as their engagement." That's exactly what Marketing Connector was designed to do. ✔ Keep your marketing platform and Raiser's Edge NXT connected ✔ Eliminate manual imports and exports ✔ Give you visibility into supporter engagement ✔ Help your team work confidently with connected data As we head towards mid-year appeals, stewardship campaigns, GivingTuesday and year-end fundraising, having connected systems becomes more important than ever. ✨ Mid-Year Offer 50% off implementation until June 30 ✨ Plus lock in current pricing before our July 1 increase. If you've been considering connecting your marketing platform with Raiser's Edge NXT, now is a great time to get started. #Fundraising #Nonprofits #RaisersEdgeNXT #MarketingAutomation #DonorEngagement #EmailMarketing

A huge thank you to everyone who joined our bbdevdays session! And 'Thank You!' Blackbaud and Erik Leaver for having us!! Stu Hawkins and Joshua Guinness shared how we moved from last years experiment to this years Workflow Solution: Bringing Workflow Agents to Raiser's Edge NXT How those internal learnings have evolved into Workflow Agents that now help fundraising teams automate repetitive operational tasks without the complexity traditionally associated with workflow automation. The feedback was incredible: 💜 "This is the AI we want!" 💜 "This is awesome and I want to go try it right now!" 💜 "Love the ease of the workflow!" 💜 "Easier way to create automation" 💜 "Very easy to use!" 💜 "Takes the strength of AI but removes the complexity of the setup." 💜 "Great for people who don't know Power Automate." One comment particularly stood out: "This is the AI we want." Because that's exactly what we've been working towards. Not AI for the sake of AI. Practical AI that helps fundraising teams spend less time on process and more time on supporters. Thank you to everyone who attended, asked questions, shared ideas, and helped shape what's next, especially those who joined our EAP. 🎉 And in case it wasn't obvious...... Workflow Agents are now available to everyone! 🥳 The journey continues.

As nonprofits head into the busiest fundraising period of the year, connected data across your marketing efforts becomes even more important. Mid-year appeals. Donor stewardship. Gala events. GivingTuesday. Year-end fundraising and more. One of our customers, The Alannah & Madeline Foundation, a Mailchimp user, recently described Marketing Connector as: "An invaluable part of our donor communications workflow." Helping automate: ✓ Onboarding journeys ✓ Unsubscribe management ✓ Reporting confidence across systems And we're just getting started. Upcoming capabilities include SMS, Direct Mail, and advanced segmentation tools. Currently connecting Raiser's Edge NXT to HubSpot, Mailchimp, Active Campaign and Campaign Monitor. ✨ Mid-Year Offer: 50% off Marketing Connector implementation ✨ Plus lock in current pricing before our July 1 increase. Offer ends June 30. #Fundraising #Nonprofits #RaisersEdgeNXT #MarketingAutomation #DonorEngagement

🚨 Final reminder before Blackbaud bbdevdays starts June 2nd! Last year, we shared an experiment. We had started building AI agents inside Red Arc to see whether they could take on real operational work. They could. What began as a handful of internal agents quickly evolved into workflows that now help run parts of our support, operations, and day-to-day business processes. This year, we're continuing that story. In our session: 'From Internal Experiment to Workflow Solution: Bringing Workflow Agents to Raiser's Edge NXT' we'll share what we learned from deploying agents in the real world and how we've applied those learnings to fundraising operations. You'll see practical examples of Workflow Agents helping teams: ✔ Process declined gifts ✔ Trigger major donor follow-ups ✔ Automate supporter engagement activities ✔ Reduce repetitive operational work Most importantly, we'll show how organisations can start putting these ideas into practice themselves, immediately. Think workflow automation built for fundraisers. All the power of workflow automation. None of the complexity. Workflows made easy. If you're attending bbdevdays, you won't want to miss this session. See you there! Still time to register https://bit.ly/4wzzyAL #bbdevdays #Blackbaud #Fundraising #AI #Automation #NonprofitTech #RaisersEdgeNXT

In case you hadn't heard 🚀 the new Letter Box experience is ready! The Red Arc Platform is now the new home for Letter Box. New features now available include: ✨ Query support alongside Lists ✨ Import Word templates directly ✨ User Management ✨ Improved template and bulk run management And the best part? Your templates, settings, history, and subscription move across automatically. If you’ve been meaning to check it out, now’s a great time. To celebrate the move: 🎉 20% off your first year of Letter Box Plus before June 30 Getting started is simple: 1️⃣ Connect to the Red Arc Platform 2️⃣ Upgrade in-app if you’d like to unlock Plus 3️⃣ Start exploring the new features Find out more here: bhttps://bit.ly/43h1ThN #Nonprofits #Fundraising #RaisersEdgeNXT #DonorEngagement #Acknowledgements

Letter Box just got a major upgrade 🚀 Over the last few months, we’ve been building a new version of Letter Box inside the Red Arc Platform — designed to make acknowledgements easier to manage, easier to track, and easier to scale across teams. The Red Arc Platform is now the new home for Letter Box. New features now available in Free Forever include: ✔ Query support alongside Lists ✔ Word template import ✔ User Management ✔ Improved bulk run and template workflows ✔ Updated UI/UX and editor experience Already have Letter Box FreeForever? Here's the good news! Your templates, settings, and history all move across automatically. Simply connect The Red Arc Platform to access these new features. We’re also introducing new capabilities in Letter Box Plus, including: ✨ Email engagement visibility ✨ Fundraiser fields ✨ NXT custom fields in templates To celebrate the move to the platform we're offering: ✨ 20% off your first year of Letter Box Plus before June 30 Simply: - connect to the Red Arc Platform here: https://bit.ly/4vnMs3F - use the coupon code 0626LBOX20% to upgrade in app #Nonprofits #Fundraising #RaisersEdgeNXT #DonorEngagement #Acknowledgements

For many of us, the second half of the year is the busiest. Mid-year appeals. Donor stewardship. Galas. Major gifts. Corporate sponsorship outreach. GivingTuesday, Holiday appeals and of course Year-end giving. We've noticed the organisations that navigate this busy period best are often the ones with connected systems and clear supporter insights already in place. That’s where Marketing Connector helps. Marketing Connector connects your marketing platform directly with Raiser's Edge NXT. Making it easier to segment audiences, automate campaigns, and bring engagement data back into your CRM. And your marketing platform feels like it's part of NXT. That’s exactly why we built it. Marketing Connector connects your marketing platform directly with Raiser's Edge NXT making it easier to: ✔ Segment audiences ✔ Automate campaigns ✔ Sync engagement activity back into your CRM ✔ Remove manual exports and list management One customer recently described Marketing Connector as an: “invaluable part of our donor communications workflow”, helping them automate onboarding journeys and unsubscribe management while improving reporting confidence and data consistency across systems. And we’re just getting started. As part of the new Red Arc Platform, upcoming capabilities include SMS, direct mail, advanced segmentation, and expanded supporter engagement workflows. To celebrate we're offering a ✨ Mid-Year discount: Half Price implementation + lock in current pricing before July 1. Check out all the details here. https://bit.ly/43h1ThN

Just over 2 weeks to go until Blackbaud devdays 🚀 June 2nd - 4th The sessions this year are heavily focused on practical AI, automation, integrations, reporting, and low/no-code innovation for nonprofits and education teams. And as such we are super excited for our Panel/Expert Session with Stu Hawkins and Joshua Guinness 🙌 From Our Agents to Yours: Bringing Workflow Agents to Fundraising Operations Tuesday, 2 June 2026, 15:30 - 16:10 EDT More info here: https://bit.ly/49S5k24 Last year we shared how AI agents were changing the way we worked internally at Red Arc. This year, we’ve taken the next step: bringing Workflow Agents into fundraising operations. We’ll be sharing real practical examples of agents helping teams: ✔ Reduce repetitive admin ✔ Respond faster ✔ Automate operational workflows ✔ Spend more time building supporter relationships And perhaps the simplest way to describe it: Workflows made easy. No-code, simple language prompt-driven workflows designed for real fundraising teams. Really looking forward to the conversations this session will spark. 👉 Register here: https://bit.ly/4wzzyAL

Big day at the Amazon Web Services (AWS) #AWSSummitSydney last week for the Red Arc team. One of the things we always enjoy most about events like this is stepping outside the day-to-day and seeing where technology is heading, especially around AI, automation, data, and cloud infrastructure. A few themes really stood out: - Agentic AI is moving fast from experimentation into real operational workflows - Organisations are looking for practical automation, not just hype - Data quality and connected systems matter more than ever - The future is increasingly about intelligent workflows working alongside people, not replacing them A couple of personal highlights from Joshua Guinness were: The keynote from @Dr. Werner Vogels, particularly the idea of “invisible engineering” all the work happening behind the scenes to build, support, and scale the products people rely on every day. We also spent time diving deeper into agent observability — an increasingly important part of building reliable AI systems and workflow agents that organisations can actually trust and operate confidently. For us at Red Arc, it reinforced why we’re investing so heavily in Workflow Agents and connected supporter engagement tools for nonprofits. Great conversations, great energy, and plenty of ideas coming home with us. Thanks to the AWS team for putting together such a strong event - and to everyone we caught up with throughout the day. #AWSSummit #AWSSummitSydney #AgenticAI #NonprofitTech #Automation #Fundraising #AI #CloudComputing #SystemsForGood