Recurly

Innovation doesn't happen by accident. It happens when you make space for curiosity, collaboration, and big ideas 🚀. That's exactly what we're doing this week at Recurly during Inno Days '26. 💡 For one week, our teams step away from the day-to-day to explore new ideas, experiment with AI, build alongside teammates across the company, and turn bold concepts into working solutions. Some projects may make it to production. Others might inspire what's next. Every one of them starts with the same goal: creating more value for our customers. We're only three days in, and the creativity (and friendly competition 😉) is already in full swing. We can't wait to see what our teams showcase next week. Stay tuned. 🚀 #InnovationDays #Recurly #Innovation #AI #GetAheadOfWhatsNext

Revenue risk doesn't show up in one place. It hides across failed payments, churn signals, chargebacks, and disconnected workflows. Join us for Innovation Spotlight: Connecting Every Revenue Moment and get a first look at our latest innovations designed to connect the subscription lifecycle from detection to action. See what's new: ✔ AI-powered dispute recovery to fight chargebacks ✔ Authorization and decline insights to spot payment risk ✔ Smarter dunning and retries to recover failed payments ✔ Connected revenue workflows that reduce manual work 📅 August 11 | 11:00 AM CT Save your spot 👉 https://lnkd.in/etwvr2eG

New Youtube series live 👉 https://lnkd.in/e7w3fKGT 👀 Watch now! Running a subscription business is its own sport. Good thing Joe's been studying the playbook. As CEO of Recurly, Joe Rohrlich spends every day helping brands get ahead of what's next. Now, he's bringing those conversations to Recurly Unscripted 🚀, our new YouTube series. From the biggest questions shaping the subscription economy to bold opinions, audience questions, and the occasional curveball, nothing's off the table. 🎥 Subscribe to our YouTube channel and catch new episodes as they drop.

52% of consumers canceled a subscription last year. The top reason? They stopped using it. Not price. Not a better alternative. Disengagement. Engaged subscribers spend 3x more than disengaged ones, and 66% of all cancellations happen within the first 12 months. The window to build a habit that makes staying feel obvious is narrow, and most brands are missing it. The subscriber engagement lifecycle is how you close that gap, from onboarding through the first renewal and beyond. Read the full blog 👉 https://lnkd.in/eyjmaPWN

Ecommerce subscription brands are doing something most industries aren't: outconverting the market on trials while acquisition gets harder everywhere else. 💡But the real story is what happens after the sign-up. Pause usage is up 150% year over year, 75% of those subscribers come back, and $169M was recovered through intelligent dunning in 2025 alone. The brands winning on retention aren't doing more: they're doing it smarter. We pulled the ecommerce-specific data from our 2026 State of Subscriptions report so you don't have to dig for it. Full report 👉 https://lnkd.in/e8YDQf3P

What will it take to scale subscriptions in 2027? 🤔 The next chapter of subscription growth is all about anticipating what subscribers need before they ask for it. We asked Christopher George, Co-founder of SubSummit and Leading voice of the subscription industry, to share the trends he sees shaping the industry over the next year: * Predictive cadences that align delivery frequency with real subscriber usage * Smarter landing pages that use AI to recognize consumers and surface the products most likely to convert These shifts point to a more adaptive subscription experience, where every interaction can help brands grow revenue, strengthen retention, and stay ahead of changing expectations. Watch the video for Christopher’s full take on what’s next. 👇 #SubscriptionEconomy #SubscriberExperience #AIinCommerce #Subscriptions #GetAheadOfWhatsNext

The kind of team that hits goals, keeps learning, and has a lot of fun doing it. 💛 So proud of the momentum our SDR team is building and the leadership behind it. On to H2!

The GLP-1 boom didn't just reshape healthcare. It created one of the most billing-complex subscription markets in recent history. Recurly's new guide breaks down what telehealth operators need to audit now: the 5 subscription risk zones where failed payments, pricing changes, and cancellation friction quietly compound into compliance exposure and churn. 52% of subscribers canceled at least one subscription in the past year. In a market this regulated and this visible, operators can't afford to find out why the hard way. Read the guide 👉 https://lnkd.in/eATd4HUM #GLP-1 #SubscriptionEconomy #Telehealth

Most subscribers who cancel aren't done. They're just not getting the right option at the right moment. 💡51% of cancellations happen because the subscriber wasn't using the product enough. 💡38% would rather pause than cancel if given the choice. 💡3 in 4 who pause come back within months. The data is clear: flexibility isn't a retention tactic. It's a growth strategy. Join us next week, 30 minutes that could change how you think about churn. Save your spot 👉https://lnkd.in/eCmE8Myx

Happy 4th of July! 🇺🇸 Whether you're unboxing a FabFitFun edit, pouring a glass from Wine Direct, or spoiling the dog with PupBox, subscriptions are quietly powering the long weekend. Grateful to work with merchants building the experiences people actually look forward to. Have a great one!