Hotels invest heavily in creating memorable experiences, from award winning restaurants and spa treatments to curated activities, nightlife, and family friendly amenities. But offering great experiences is only half the equation. The other half is making sure guests actually discover them. Too often, guests learn about an experience after it's fully booked, after they've made plans off property, or worse, after they've already checked out. Every missed experience is a missed opportunity to increase guest satisfaction and ancillary revenue. RealTime Reservation helps hotels bring every experience together in one connected platform, making it easy for guests to browse, book, and build their itinerary before and during their stay. Instead of relying on brochures, front desk recommendations, or chance discovery, guests have instant access to everything your property has to offer. When guests can easily find experiences, they engage with more of the property. When they engage with more of the property, hotels gain stronger operational visibility, increased participation across outlets, and more opportunities to drive revenue. Because guests can't book what they don't know exists. What experience or amenity at your property deserves more attention from guests? #RealTimeReservation
RealTime Reservation
Hospitality
Uniondale, New York 2,585 followers
We're changing the way your guests reserve amenities, 'one click at a time!'
About us
Formerly known as iPalapa Corp, RealTime Reservation is a hospitality software company designed to help hotels capture additional streams of revenue through improved guest services. RealTime Reservation makes it easy for guests to reserve everything pre-arrival, from rentable structures to activities, amenities, events, day passes, and more. Our software allows guests to reserve everything but the room prior to check-in, while providing guest confirmations and an itinerary. Reservation made through RealTime Reservation’s software can be integrated with your hotel’s PMS, allowing guests to charge to their room, or use credit cards. This ultimately increases hotel revenues, improves guest experience, eliminates errors in booking, reduces labor costs, and improves operational efficiency.
- Website
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http://www.RealTimeReservation.com
External link for RealTime Reservation
- Industry
- Hospitality
- Company size
- 11-50 employees
- Headquarters
- Uniondale, New York
- Type
- Privately Held
- Founded
- 2013
Locations
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Primary
Get directions
626 RXR Plaza
Uniondale, New York 11556, US
Employees at RealTime Reservation
Updates
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Exclusive dining experiences are becoming a powerful way for hotels to differentiate themselves. From chef's tables and tasting menus to wine pairing dinners and seasonal culinary events, guests are looking for experiences they can't find just anywhere. These events create excitement, strengthen a property's brand, and open the door to higher value dining. But delivering an exceptional culinary event takes more than great food. Managing limited seating, guest preferences, dietary restrictions, wine pairings, and service timing requires careful coordination before the first course is served. RealTime Reservation helps hotels organize every detail through advanced reservations, pre-selected enhancements, and real time visibility into guest preferences. The result is a more seamless experience for guests, better preparation for F&B teams, and greater confidence that every seat is optimized. Because an unforgettable dining experience starts long before guests arrive at the table. What exclusive dining experience has generated the most excitement at your property? #RealTimeReservation
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A hotel guest makes one dinner reservation. By the end of the evening, they're asking about live music, ordering another round of drinks, looking for dessert, or wondering if there's anything else happening on property. The reality is that guests don't think in departments. They don't see a restaurant, a bar, an event space, and a lounge as separate operations. They see one experience, and they expect each part of the evening to flow naturally into the next. For hotels, that creates a significant opportunity. When guests can easily discover dining, entertainment, and evening experiences from one connected platform, they're more likely to stay on property, explore additional amenities, and continue spending throughout the night. RealTime Reservation helps hotels connect those moments by making experiences easy to find, easy to reserve, and easy to build into a guest's itinerary before and during their stay. The result is more than operational convenience. It's a more connected guest journey, stronger ancillary revenue, and an experience that encourages guests to make the most of everything your property has to offer. How does your property encourage guests to continue their evening after dinner? #RealTimeReservation
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The best run hotels are finding new ways to turn food and beverage into memorable guest experiences. Seasonal cocktail classes, rooftop mixology events, tasting experiences, and interactive culinary programming are giving guests another reason to stay on property while creating new opportunities for ancillary revenue. But hosting a successful event requires more than a talented bartender. Attendance, seating, package sales, dietary preferences, and staffing all need to be coordinated before the first guest arrives. RealTime Reservation helps hotels simplify that process by allowing guests to reserve their spot, purchase tasting packages, and customize their experience in advance. With greater visibility into demand, F&B teams can prepare more effectively, reduce last-minute surprises, and focus on delivering an exceptional event. The most successful hospitality experiences aren't just well attended. They're thoughtfully planned from reservation to final toast. What food and beverage experience has been the biggest draw for guests at your property this season? #RealTimeReservation
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Every hotel has peak hours. The real opportunity in generating more revenue lies in everything in between. Mid afternoons, early evenings, and slower weekdays often leave restaurants with open tables, spa appointments unfilled, activities underbooked, and premium amenities sitting idle. While occupancy may be strong, many of these revenue opportunities go untapped simply because guests aren't aware they're available. RealTime Reservation helps hotels transform these quieter periods into revenue generating moments by making dining, wellness, activities, amenities, and special experiences easy to discover and book in real time. Instead of waiting for guests to ask what's available, hotels can proactively connect them with experiences that fit their schedule. The result is better utilization of existing amenities, more balanced demand throughout the day, and increased ancillary revenue without adding new offerings or expanding operations. Sometimes the greatest revenue opportunity isn't attracting more guests. It's helping the guests already on your property discover what's available next. How does your property encourage guests to engage with amenities and experiences during off-peak hours? #RealTimeReservation
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Summer wellness experiences are becoming more than just a guest hotel amenity they're a competitive advantage. From sunrise yoga and guided meditation to wellness weekends and fitness programming, hotels are creating experiences that encourage guests to spend more time on property while building stronger connections with their brand. The challenge is making those experiences as organized as they are memorable. Without visibility into attendance, guest preferences, and package selections, even the most thoughtfully planned wellness event can create operational challenges behind the scenes. RealTime Reservation helps hotels transform wellness programming into a seamless, bookable experience. Guests can reserve classes in advance, bundle treatments or dining with their reservation, and plan their itinerary before arriving. At the same time, hotel teams gain valuable insight into participation levels, allowing them to prepare staffing, space, and amenities with confidence. What wellness experience has generated the most engagement at your property this summer? #RealTimeReservation
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A successful hotel event doesn't begin when guests arrive. It begins days before. It does not matter if it's a Fourth of July celebration, a rooftop concert, a chef's table dinner, or a seasonal tasting event, one of the biggest challenges for hotels is knowing what to expect before the first guest arrives. How many people will attend? Will VIP seating sell out? Is the restaurant staffed appropriately before the event? Do you have enough inventory to meet demand? Too often, these decisions are based on estimates instead of real booking data. RealTime Reservation gives hotels greater visibility into attendance before an event begins through advance reservations, capacity management, and pre-booked experiences. With a clearer picture of guest demand, teams can make informed decisions about staffing, inventory, seating, and service, reducing last minute surprises while delivering a more seamless guest experience. Better forecasting doesn't just improve operations. It helps hotels maximize revenue, optimize resources, and execute events with confidence. How does your property forecast attendance for special events and seasonal programming today? #RealTimeReservation
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RealTime Reservation reposted this
Holiday weekends are some of the biggest revenue opportunities of the year for hotels. They're also some of the most operationally demanding. Fourth of July brings packed restaurants, sold-out events, fireworks viewing, families looking for activities, and guests expecting a seamless experience from morning until the last firework lights up the sky. The difference between a memorable holiday and a stressful one often comes down to preparation. With RealTime Reservation, hotels can organize reserved viewing areas, pre-book holiday dining, manage event attendance, and give every department visibility into guest demand before the celebrations begin. When operations have the information they need ahead of time, teams can focus less on reacting and more on delivering exceptional service. Because the best holiday experiences don't happen by chance. They happen through planning. How does your property prepare for one of the busiest weekends of the summer? #RealTimeReservation
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An overnight hotel guest wants to invite friends to brunch. Then they ask if they can spend the afternoon by the pool together. Before long, everyone wants to stay for live music that evening. What started as one hotel guest has now become a much larger operational question. Can outside guests access the amenities? Is there capacity? Are reservations available? How do you protect the experience for overnight guests while creating additional revenue opportunities? These situations happen every weekend during the summer, and without a structured system, they're often handled through phone calls, manual approvals, and last-minute decisions. RealTime Reservation helps hotels create a more organized approach by offering managed day passes, bookable dining and activities, and real-time capacity controls. Instead of reacting to requests as they come in, teams can confidently manage access while maintaining the guest experience. Because the goal isn't simply bringing more people onto the property. It's bringing the right people in, at the right time, with the right experience already planned. How does your property balance outside visitors with the expectations of overnight guests? #RealTimeReservation
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Holiday weekends are some of the biggest revenue opportunities of the year for hotels. They're also some of the most operationally demanding. Fourth of July brings packed restaurants, sold-out events, fireworks viewing, families looking for activities, and guests expecting a seamless experience from morning until the last firework lights up the sky. The difference between a memorable holiday and a stressful one often comes down to preparation. With RealTime Reservation, hotels can organize reserved viewing areas, pre-book holiday dining, manage event attendance, and give every department visibility into guest demand before the celebrations begin. When operations have the information they need ahead of time, teams can focus less on reacting and more on delivering exceptional service. Because the best holiday experiences don't happen by chance. They happen through planning. How does your property prepare for one of the busiest weekends of the summer? #RealTimeReservation