Big News: Federal agencies may soon run their own employee surveys. We break down how to prepare for the changes, and how our AI-powered #XM can help support a smooth transition and a stronger federal workforce. Read more: https://lnkd.in/g_WnvXwA
Qualtrics
Software Development
Three powerful suites for optimizing experiences across your business
About us
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. That’s where we come in. Founded in 2002, our company has spent over 21 years working with the industries that impact you every day. From retail to government to healthcare, we’ve been on a mission to bring humanity, connection, and empathy back to business. It’s a mission that thousands of Qualtricians across the globe think is work worth doing. Mission: At Qualtrics, our mission is to build technology that closes experience gaps.
- Website
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https://www.qualtrics.com/
External link for Qualtrics
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Provo, UT and Seattle, WA
- Type
- Privately Held
- Founded
- 2002
- Specialties
- online survey software, market research, consumer feedback, employee feedback, 360 evaluations, NPS, panels, VOC, customer experience, brand experience, employee experience, product experience, experience management, surveys, and enterprise feedback management
Locations
Employees at Qualtrics
Updates
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“We were listening to guests after their stay experience.” Now, Hilton uses our #XM to act on guest feedback in real-time across 24 brands and 7,600+ properties worldwide. See how we’re helping it boost hospitality and improve customer experiences. https://lnkd.in/gsaFhpU8
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Qualtrics reposted this
Announcing another exciting addition to Qualtrics as we welcome Adam Block as our new Chief Sales Officer. Adam will lead the entire sales organization as we accelerate growth and help customers drive faster, more measurable value from experience management. With more than two decades scaling enterprise software organizations through rapid growth, including most recently as CRO at Motive, where he helped build the business into one of the fastest-growing AI companies serving physical operations, Adam has the exact experience and energy we need for this next era. I'm excited for what he will bring to our customers and our team. You can read more from Adam here: https://lnkd.in/gXNrEa2h
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NPS from 4 to 34, +$70 million in revenue, and escalations reduced by 30%. North America’s largest lawn care company TruGreen uses our AI agents to act on customer feedback in real time. See how it’s boosting customer retention and the bottom line: https://lnkd.in/gGm7FjPP
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We are proud to announce Ken Coleman as our Senior Vice President of Marketing. A three-time bestselling author with deep expertise building category-leading brands and engaged audiences, Ken will lead our global marketing organization as we further establish the XM category in the #AI era. We can’t wait to see the impact he’ll make! https://lnkd.in/gANC7vXf
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We're excited to announce Ken Hoang is our new SVP of Product! Ken joins us with over 30 years of experience building enterprise technology and pioneering AI applications, and will help lead our product vision into its next chapter. Here's to the next phase of innovation! https://lnkd.in/eSAwkkQX
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Shake Shack uses our #AI capabilities to cut through data and surface insights faster than ever, helping them figure out exactly what guests crave. The payoff? A best-selling LTO that outsold the competition 2:1, plus a 30% jump in likelihood to recommend. https://lnkd.in/eTaSFhgS
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Government mandates now require agencies to deliver better customer experiences, and we’re at the forefront of helping them measure what matters. We break down the five shifts every agency needs to prepare for: https://lnkd.in/gNPkaTHT
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Gabb provides safe tech for kids. When it wanted a faster, more cost-effective way to understand busy parents without sacrificing data quality, Gabb began using our AI-powered synthetic panels. The result was 98% faster time-to-insights and 50% lower costs than traditional research. https://lnkd.in/geaEQsRc
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