PartnerTalks

AI is transforming the way Microsoft Partners operate, impacting how they sell, deliver, and build their businesses. 🤖🔧🚀 What actions are the channel's largest Partners taking in response to this change? In a recent episode of PartnerTalks, Dynamic Communities CEO John Siefert joins Rick McCutcheon to discuss the upcoming AI Business Solutions Partner Executive Summit and Community Summit North America. Join the discussion as we talk about: - Shifting Partner business models - AI quality assurance - Partner-to-Partner collaboration - The invaluable knowledge shared in informal settings among leaders in the industry. Catch the latest episode of PartnerTalks to learn more. #MicrosoftPartners #Dynamics365 #MicrosoftAI #PartnerTalks

In the latest episode of PartnerTalks, Rick McCutcheon get into things with Andrew Good, CEO of Liberty Grove Software, to discuss how Business Central Partners can assist SMBs in preparing for AI. 👨📣 We dive into several key topics: 🌟 Business Central for food manufacturing and distribution ✨ Guiding SMBs through operational change 🌟 Collaborating with ISV partners to build vertical solutions ✨ Conducting AI workshops for Business Central customers 🌟 Liberty Grove’s enduring contribution to the community, including Directions North America. Andrew emphasizes the importance of vertical focus and SMB modernization, highlighting how Liberty Grove supports manufacturers, distributors, food companies, and other specialized industries in transitioning from paper, spreadsheets, and disconnected systems to real-time operations. A key aspect of the conversation is AI readiness, where Andrew points out that the foundation lies in data: structuring it, making it discoverable, and ensuring its protection before developing use cases.

VOICES Conference is coming November 12th 🎉 🌟📅 It’s a one-day online conference for marketers in the Microsoft Business Applications ecosystem, built around Partner-to-Partner learning, shared experience, and stronger marketing conversations across the channel. In this episode, Rick McCutcheon speaks with Monica Hoyer, CPC, ELI-MP, conference chair for Voices and fractional CMO at PartnerTalks, about what attendees can expect: • A full day of online sessions • Multiple tracks covering topics such as AI, thought leadership, marketing data, and the Microsoft ecosystem • Session recordings available after the event • A call for speakers open to experienced and first-time presenters • Early bird registration, 33% off with code EARLYBIRD until Aug. 31 For Microsoft Partners, ISVs, marketers, and channel leaders, Voices is designed to create a dedicated space for better marketing conversations in the Business Applications community. #MicrosoftPartners #BusinessApplications #PartnerMarketing #B2BMarketing #PartnerTalks

Paying people is a side effect of payroll." This insightful statement from Lee Parent of Sylogist, Ltd. encapsulates the essence of a recent PartnerTalks discussion with Rick McCutcheon. The conversation jumps into several key topics, including Payroll by Sylogist, the migration from GP to Business Central, partner enablement, and the complex payroll needs across Canada and the U.S. Additionally, it explores how AI is transforming customer perspectives on business systems. For Microsoft Partners serving Business Central customers, payroll presents a significant opportunity that may not be immediately obvious. This opportunity is especially relevant as it integrates with finance, HR, reporting, projects, and compliance.

Directions is expanding into enterprise ERP. 🥳🚨🎈 Rick McCutcheon speaks with Torben Kragelund about Directions for Partners’ Enterprise 2026 conference, taking place in Copenhagen from September 23 to 25. They discuss the significance of this new event for Dynamics 365 Finance and Supply Chain Management Partners. Additionally, they cover Directions EMEA in Poznań, Directions Asia in Vietnam, Days of Knowledge ANZ in Melbourne, and the upcoming EMEA event in Paris. For more information and to register for Directions for Enterprise 2026, visit: https://lnkd.in/gjUU6fKS #MicrosoftPartners #Dynamics365 #ERP #DirectionsForPartners

CSP operations are getting more complicated for Microsoft Partners. 🤔🧩🧠 In this episode, Rick McCutcheon speaks with Ebrahim Nalwala, Co-founder & CRO of Work 365, about billing, renewals, Azure usage, price changes and customer self-service. A key takeaway from the conversation: AI needs clean data and business context before it can do useful work. That becomes more important as Partners prepare for usage-based billing, more SKUs and agent licensing. For Partners managing recurring revenue, subscription, billing and customer data must be visible across the business. Rick also mentioned Infinity Group UK’s Work 365 customer story in the episode. Watch that conversation here: https://lnkd.in/gHxZ7Zab

Business Central projects are getting bigger, and Microsoft Partners are under pressure to scale delivery without stretching their teams too thin. 📈🚚🧘♀️ In this episode of PartnerTalks, Rick McCutcheon speaks with perry prescott, founder and CEO of Know Modern ERP, about partner-to-partner ERP delivery, white-label implementation support, and how repeatable methods are helping Partners take on more complex work. Also discussed, AI intake agents, Shop Floor Advisor for Business Central, and how AI is beginning to enter practical ERP workflows. #MicrosoftPartners #BusinessCentral #Dynamics365 #ERP #PartnerTalks

In this episode of PartnerTalks, Rick McCutcheon speaks with Liz Hallen, co-owner and founder of PartnerIn, about Vibe 2.0 and the growing need for more peer-to-peer conversations across the Microsoft Partner community. The discussion covers what made Vibe 1.0 work, why roundtables and Partner-only conversations can go deeper than traditional conference sessions, and what Partners can expect when Vibe 2.0 comes to Provo, Utah, from Sept. 21 to 23. PartnerTalks will be on-site again as a media sponsor! You can learn more here: https://partnerin.io/vibe #MicrosoftPartners #PartnerVibe #PartnerTalks 

Finance automation is moving deeper into Microsoft Dynamics 365 Business Central, but the implementation work still depends on trust, clean workflows and Partner expertise. In this episode of PartnerTalks, Rick McCutcheon speaks with Kyle Gehrman, senior product manager at BILL, about how the company is working with Business Central customers across accounts payable, accounts receivable and spend management. They discuss: 🤝Why trust is central as AI enters invoice coding and payment workflows 🧩 How BILL connects AP, AR and spend processes with Business Central 🔑 Why Partners play a key role when customers have customizations, extensions and complex accounting needs 👂 What BILL is hearing from customers and Partners across the Microsoft business applications ecosystem #MicrosoftDynamics #BusinessCentral #MicrosoftPartners

In this PartnerTalks episode, Rick McCutcheon speaks with Amy H., president of Directions North America, about this year’s event, GP Partners’ entry into the BC conversation, Microsoft’s role, and the business-model questions Partners are now asking about AI. Watch the full episode below! #BusinessCentral #MicrosoftDynamics365 #DirectionsNA #MicrosoftPartners