NeuraFlash

Last week in San Francisco, our SVP of Agentic AI, Tom Hebner, sat down with Tyler Dowd from BCU for a conversation about AI, innovation, and the future of member experiences. Stay tuned... more to come soon. 🎥 We're proud to partner with BCU to deliver personalized member experiences powered by Agentforce! Maddy Graves Nelson Julia Foster Kelsey Chisholm Kristine Kuhn Marlborough Peter VanderHye

❓With the help of NeuraFlash, what can Agentforce achieve for your business in just 3 weeks❓ For a digital imaging leader, the results included: 🔹 40.2% increase in resolution rate 🔹 14% increase in deflection rate By migrating from an Einstein Bot to #Agentforce and unifying six siloed data sources, they delivered faster, more accurate support while preserving seamless human handoffs. Read the full story: https://bit.ly/451yybY

Agentforce in action! One of our customers, a leading high-tech company, is transforming their sales process with Agentforce. Check out the results they're seeing and what's possible when AI becomes part of your sales team. 🌟

AI agents are now resolving *40% of contact center traffic autonomously* for a leading financial services institution on Amazon Connect! By unifying voice and digital channels and replacing legacy infrastructure, NeuraFlash helped deliver faster service, lower operational complexity, and a more seamless customer experience. Read the story👇 https://bit.ly/4pfCRd8 #AgenticAI #AmazonConnect #AWS #FinancialServices #CustomerExperience #NeuraFlash Chris Barr Alexis Hancock Matt Casella Apoorv Rajput Nathan Fantin Dan Fleming Dmitry Tsin Anthony Chandler Jordan Bumb (Hohlfelder) Conner Beakey

Want to work on some of the most innovative AI, Salesforce, and Amazon Web Services (AWS) projects in the market? At NeuraFlash, you'll have the opportunity to help our amazing customers bring AI to life alongside the industry's leading experts. As Salesforce's #1 Agentforce partner, we're helping organizations transform customer and employee experiences with AI every day. We're currently hiring Solution Architects and Technical Architects across our Salesforce and Amazon practices. Interested? Check out our open roles here: https://bit.ly/4hvI9MO #Hiring #SolutionArchitect #TechnicalArchitect #Agentforce #AgenticAI #GenerativeAI #Salesforce #AWS #Innovation #DigitalTransformation T. Brett Chisholm Dennis Thomas Jim Hunt Nicola Bryan Sheridan Ex Randy Saari Jr.☁ Jessica Aceto John Hostetler Anthony Chandler John Heater Tom Hebner Matt Casella Michael Chiang

⛈️ For utility contact centers, storm events can spike call volumes by 10x+, while millions of routine inquiries continue to drive up service costs. Leading utilities are turning to agentic AI to scale customer service. One of our customers achieved: ⚡ 83% deflection rate ⚡ 40% improvement in chat efficiency ⚡ $13M+ in annual recurring value See how Amazon Web Services (AWS) AI, Amazon Connect, and NeuraFlash are helping utilities transform customer experience. Read more here: https://bit.ly/43YMoLT #AWS #AmazonConnect #AgenticAI #Utilities #CustomerExperience Alexis Hancock Matt Casella Apoorv Rajput Nathan Fantin Dan Fleming Dmitry Tsin Anthony Chandler Jordan Bumb (Hohlfelder) Conner Beakey

Strong partnerships are built over time and measured by the impact they deliver. 🤝 Thank you to this retail customer for highlighting the value of our partnership and the work we've accomplished together over the years.

Ready to work alongside some of the brightest minds in AI, Salesforce, and Amazon Web Services (AWS) to help leading organizations transform how they serve customers and empower employees? Our teams are building solutions that deliver real business impact every day. We're currently hiring Solution Architects and Technical Architects across our Salesforce and AWS practices. Ready to build what's next? Check out our open roles here: https://bit.ly/4hvI9MO #Hiring #SolutionArchitect #TechnicalArchitect #Agentforce #AgenticAI #GenerativeAI #Salesforce #AWS #Innovation #DigitalTransformation T. Brett Chisholm Jim Hunt Dennis Thomas

Agentic AI is transforming customer experience in Amazon Connect, but great outcomes require more than great technology. ⭐ Hear from NeuraFlash experts on what makes agentic AI a game-changer. As the 2025 AWS Global Customer Experience Partner of the Year, NeuraFlash helps organizations turn AI innovation into measurable business results. Watch the video to learn how leading brands are using agentic AI to enhance self-service, improve customer experiences, and scale support: https://bit.ly/4wb7Vx0

If you're looking for more than just project assignments, NeuraFlash offers the opportunity to lead. Our architects, like Nate Hebert, work directly with customers, solve complex business challenges, shape solution strategy, and see their work through to successful delivery. We're hiring Solution Architects and Technical Architects who want to make an impact, take ownership, and help customers unlock the full potential of Salesforce, Amazon Web Services (AWS), and AI. Ready to build solutions that matter and own the outcome? Check out our open roles: https://bit.ly/4hvI9MO #Hiring #SolutionArchitect #TechnicalArchitect #Salesforce #AWS #Agentforce #AI #NeuraFlash