Miuros

Miuros leverages the goldmine of data generated by customer service organizations enabling companies to deliver a stellar customer and agent experience. Our customer service performance platform, powered by a new generation of AI-analytics, automation and quality assurance solutions, drives businesses to streamline their operations, and turn customer service data into actionable insights that create added value for customers and service representatives. With Miuros, customer service teams are smarter and faster, elevating customer experience excellence. Companies like Wise, Deezer, Freenow, GetYourGuide or Trade Republic have already trusted Miuros to successfully support them in their path to delivering a first-class customer and agent experience.

Website

http://www.miuros.com

External link for Miuros

Industry

Software Development

Company size

11-50 employees

Headquarters

Lyon, Rhône-Alpes

Type

Privately Held

Founded

2016

Specialties

Machine Learning, Software, NLP, automation, analytics, artificial intelligence, AI, Customer Service, Customer Experience, SaaS, and customer support