"Listening... Processing your request... Thinking..." 🤖💤 We've all been trapped in the endless loop of a bad automated voice system. In fact, 43.9% of us have actively yelled for human intervention just to escape it. Customer service shouldn't give your users a headache. A good voice agent fixes the problem by accurately understanding what you mean, eliminating repetitive explanations, and instantly escalating to a human with full context when needed. Say goodbye to dead ends and hello to truly human-like conversations with Mihup.ai #ConversationalAI #VoiceBots #CustomerRetention #Mihup
Mihup.ai
Technology, Information and Internet
Kolkata, West Bengal 21,779 followers
Horizontal Voice AI Platform | Applications for Man-Machine Interactions and Conversation Intelligence at Scale
About us
Mihup is a leading Voice AI platform that helps enterprises build voice-first experiences and unlock actionable intelligence from every interaction. Its solutions combine automation, real-time assistance, and analytics at scale to bring accuracy, efficiency, and agility to enterprise operations. Trusted by organizations across BFSI, IoT, and automotive sectors, Mihup has powered over 1 billion interactions, empowering businesses to harness the power of voice and conversation intelligence to drive performance, innovation, and measurable business outcomes.
- Website
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https://mihup.ai/
External link for Mihup.ai
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- Kolkata, West Bengal
- Type
- Privately Held
- Founded
- 2016
Products
Mihup Interaction Analytics (MIA)
Speech Analytics Software
Mihup Interaction Analytics (MIA) analyses 100% of customer-agent conversations to uncover the true voice of the customer while revealing sales, service, and renewal opportunities for contact center teams to capitalise and deliver tangible business results. The product evaluates conversations against audit parameters, flags compliance breaches, and tracks agent effectiveness helping them level up with comprehensive coaching capabilities. Mihup’s Generative AI engine recommends approaches to close sales, enhance service delivery, and optimise processes. With end-to-end automation, Mihup Interaction Analytics accelerates insights, audit visibility, next best approaches, agent performance improvement, and unified customer context. Get an enterprise-ready solution with customisable insights, dashboards, and reporting templates out-of-the-box.
Locations
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Primary
Get directions
Millennium City IT Park, Tower-2, 3A & 3B, 3rd Floor
DN-62, Sector-V, Salt Lake
Kolkata, West Bengal 700091, IN
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Get directions
H207, Hustlehub Tech Park, ITI Layout, Sector 2, HSR Layout
Bangalore, Karnataka 560102, IN
Employees at Mihup.ai
Updates
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Why do generic voice recognition engines fail in the real world? Background noise, mixed languages and native dialects. For enterprises, these are not just minor tech glitches - they mean lost data and negative impact on business outcomes. 𝐀𝐭 𝐌𝐢𝐡𝐮𝐩, 𝐰𝐞 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐞𝐝 𝐚 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐭𝐨 𝐟𝐢𝐱 𝐭𝐡𝐢𝐬 𝐚𝐭 𝐭𝐡𝐞 𝐫𝐨𝐨𝐭 𝐥𝐞𝐯𝐞𝐥. 𝐓𝐨𝐝𝐚𝐲, 𝐰𝐞 𝐚𝐫𝐞 𝐩𝐫𝐨𝐮𝐝 𝐭𝐨 𝐚𝐧𝐧𝐨𝐮𝐧𝐜𝐞 𝐭𝐡𝐚𝐭 𝐨𝐮𝐫 𝐒𝐩𝐞𝐞𝐜𝐡 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧 𝐄𝐧𝐠𝐢𝐧𝐞 𝐢𝐬 𝐧𝐨𝐰 𝐨𝐟𝐟𝐢𝐜𝐢𝐚𝐥𝐥𝐲 𝐩𝐚𝐭𝐞𝐧𝐭𝐞𝐝. 🔒 We didn't just build another voice ai tool; we patented a proprietary framework designed specifically for complex, high-volume enterprise environments. What this means for your business: ✅ Unparalleled accuracy in real-world, noisy environments. ✅ Seamless adaptation to localized accents. ✅ Zero-friction integration into your existing B2B SaaS ecosystem. No wrappers and third-party dependencies - simply pure, patented innovation built to scale. Tapan Barman Biplab Chakraborty Debasish Mitra Madhusudan Adhikari 👇 Drop a comment with "DEMO" to see how our patented engine can transform your speech recognition strategy. #SpeechtoText #SpeechRecognition #VoiceAI #Mihup
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Mihup.ai reposted this
𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐬𝐡𝐨𝐮𝐥𝐝 𝐧𝐞𝐯𝐞𝐫 𝐫𝐞𝐪𝐮𝐢𝐫𝐞 𝐚𝐧 𝐢𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧 𝐦𝐚𝐧𝐮𝐚𝐥 𝐭𝐨 𝐟𝐞𝐞𝐥 𝐡𝐮𝐦𝐚𝐧. For the older generation, technology can often feel alienating - built with strict rules and foreign context. Mihup is changing that by building Voice AI that respects identity, culture and the natural rhythm of speech. 𝐖𝐡𝐞𝐧 𝐲𝐨𝐮𝐫 𝐜𝐚𝐫 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐬 𝐲𝐨𝐮𝐫 𝐢𝐧𝐭𝐞𝐧𝐭, 𝐲𝐨𝐮𝐫 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞, 𝐚𝐧𝐝 𝐲𝐨𝐮𝐫 𝐡𝐚𝐛𝐢𝐭𝐬 𝐬𝐞𝐚𝐦𝐥𝐞𝐬𝐬𝐥𝐲, 𝐢𝐭 𝐬𝐭𝐨𝐩𝐬 𝐛𝐞𝐢𝐧𝐠 𝐚 "𝐟𝐞𝐚𝐭𝐮𝐫𝐞" 𝐚𝐧𝐝 𝐛𝐞𝐜𝐨𝐦𝐞𝐬 𝐚 𝐭𝐫𝐮𝐬𝐭𝐞𝐝 𝐜𝐨-𝐩𝐚𝐬𝐬𝐞𝐧𝐠𝐞𝐫. Mihup AVA - Sirf Sunti Nahi, Samajhti Hai. 🤝 Watch how we are bridging the conversation gap in the modern cockpit. ⬇️
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"𝘐𝘵'𝘴 𝘮𝘰𝘳𝘦 𝘵𝘩𝘢𝘯 𝘢 𝘤𝘰𝘮𝘱𝘢𝘯𝘺... 𝘪𝘵'𝘴 𝘭𝘪𝘬𝘦 𝘢 𝘱𝘭𝘢𝘺𝘨𝘳𝘰𝘶𝘯𝘥 𝘰𝘧 𝘢 𝘵𝘦𝘢𝘮 𝘸𝘩𝘰 𝘴𝘶𝘱𝘱𝘰𝘳𝘵𝘴 𝘦𝘢𝘤𝘩 𝘰𝘵𝘩𝘦𝘳." At Mihup, we’ve spent the last 10 years proving that big tech milestones aren't just built on algorithms—they are built on culture. When tight deadlines approach, our team comes together like a family. We hang out, we chill, and we stand by each other through the hard times. 💼❤️ From Kolkata to the world, we've broken barriers by supporting all regional Indian languages in the Voice AI space—a milestone built from scratch by our incredible developers, freshers, and leadership team. We are incredibly proud to celebrate 10 Years of Mihup. Thank you to everyone who dared to dream with us back in 2016, and to everyone continuing to shape the future of voice technology today. 🚀 #CompanyCulture #WorkFamily #Milestones #AI #VoiceTechnology #StartupGrowth #10YearAnniversary
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"𝐖𝐞 𝐰𝐞𝐫𝐞𝐧'𝐭 𝐛𝐨𝐫𝐧 𝐭𝐨 𝐬𝐩𝐞𝐚𝐤 𝐢𝐧 𝐬𝐲𝐥𝐥𝐚𝐛𝐥𝐞𝐬." We’ve all been there - repeating a command to a smart device, over-enunciating a word or dealing with a rigid voice bot that completely kills the conversation. For too long, we accepted "𝐝𝐮𝐦𝐛𝐢𝐧𝐠 𝐨𝐮𝐫𝐬𝐞𝐥𝐯𝐞𝐬 𝐝𝐨𝐰𝐧" as the price of progress. 𝑭𝒐𝒓 𝒕𝒉𝒆 𝒑𝒂𝒔𝒕 🔟 𝒚𝒆𝒂𝒓𝒔, 𝑴𝒊𝒉𝒖𝒑 𝒉𝒂𝒔 𝒃𝒆𝒆𝒏 𝒇𝒊𝒙𝒊𝒏𝒈 𝒘𝒉𝒂𝒕 𝒘𝒂𝒔 𝒃𝒓𝒐𝒌𝒆𝒏. We trained the AI so you can stop training yourself. By engineering an engine capable of understanding vernacular, accents and local dialects, we have spent a decade 𝐫𝐞𝐭𝐮𝐫𝐧𝐢𝐧𝐠 𝐡𝐮𝐦𝐚𝐧𝐢𝐭𝐲 𝐭𝐨 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲. As we celebrate our 10th anniversary today, we look back at a decade of understanding - and forward to a future where your voice is your ultimate power. Check out our anniversary milestone video. 👇 #Mihup #10YearsOfInnovation #VoiceAI #IndiaVoiceAI #SpeechRecognition #IndianStartups Here’s to a decade of breaking barriers and enabling real, effortless communication in your true voice. 🚀
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Why is it so hard to be heard lately? We’ve spent years learning how to "behave" just to get a point across. We repeat ourselves. We simplify our thoughts. We talk in fragments. But we weren't born to speak in syllables. We were born to be understood. On June 1st, the conversation changes. It’s time they learned our language. 01.06.2026 𝐖𝐚𝐭𝐜𝐡 𝐭𝐡𝐢𝐬 𝐬𝐩𝐚𝐜𝐞. 01.06.2026. #Mihup #VoiceAI
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𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐡𝐚𝐬 𝐨𝐟𝐟𝐢𝐜𝐢𝐚𝐥𝐥𝐲 𝐟𝐨𝐮𝐧𝐝 𝐢𝐭𝐬 𝐯𝐨𝐢𝐜𝐞. 𝐋𝐨𝐨𝐤 𝐚𝐭 𝐡𝐨𝐰 𝐟𝐚𝐫 𝐰𝐞'𝐯𝐞 𝐜𝐨𝐦𝐞 At Mihup, we’ve always believed that the most natural way for humans to interact is through spoken language. As we look at the timeline of technology, the shift is undeniable. We've graduated from mechanical commands and app-driven touchscreens to ambient, intelligent voice platforms that default to conversation. We aren't just building tools; we are building the future of how businesses and consumers connect—by listening and understanding. 🔗 Intrigued by the power of Voice AI? Let’s connect to explore how we can transform your customer interactions. #VoiceTechnology #AI #EnterpriseTech #B2BTech #MihupAI
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Most Voice AI demos sound magical. Until they hit the real world. Because the biggest bottleneck in enterprise Voice AI today isn’t the model anymore. It’s the infrastructure underneath it. You can’t deliver truly natural conversations on top of: • legacy telecom routing • high-latency architectures • fragmented integrations • infrastructure designed decades ago At mihup, we believe the future of Voice AI needs more than next-gen models. It needs a next-gen real-time stack. ⚡ Low latency ⚡ Real-time orchestration ⚡ Enterprise-grade reliability ⚡ Built for human-like conversations at scale Because in voice conversations, every millisecond changes the experience. The AI era cannot run on last century infrastructure. #VoiceAI #EnterpriseAI #GenerativeAI #ContactCenterAI #SpeechAI #AIInfrastructure #CustomerExperience #mihup
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If your call coverage isn't at 100%, you’re flying blind. ✈️🚫 Efficiency is doing the same things faster. Transformation is changing the infrastructure so the work becomes easier. With Mihup, we’ve seen: ✅ 100% coverage (Total visibility) ✅ 35% Lower AHT (Real speed) Stop optimizing old problems. Start transforming your results. #Innovation #BusinessGrowth #TechTrends #Mihup
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