Lessen

When arctic air hits states that aren't built for it, the response has to be fast and smart. Lessen's SVP of Soft Services, Shannon Kenny, spoke with GlobeSt.com about how her team keeps 12,000+ locations running through unpredictable winter weather. Our software maps forecasts and service requests by location, flags urgent cases during ice storms and has delivered a 13% cost savings through predictive planning. But as Shannon points out, technology works best paired with early planning. Clients who lock in snow removal contracts before the first frost are the ones who weather the storm smoothest. Full story here: https://bit.ly/4aNmT35

When a wireless retailer's store count shifts constantly due to M&A and market realignment, facilities management can't afford to be reactive. We've partnered with one of the nation's leading wireless retailers since 2020, managing 450+ locations through One by Lessen™. The result: portal adoption up 14% year-over-year, mobile work order creation up 89%, and an 83% first-time-fix rate. Stability in an unstable environment is a competitive advantage. See how we're helping this retailer stay ahead of every shift in their store network. 🔗 https://bit.ly/4ymekHw

A missed call. A late invoice. A customer who had to ask twice for a confirmation. Small gaps like these are often the real reason repeat business slips away, not the quality of the work itself. Research from ACHR News found that 73% of homeowners rebook with the same contractor, so the experience around the job matters as much as the job. The good news: closing that gap isn't about hiring more people. It comes down to three things — consistent communication, clean job records, and repeatable workflows that don't depend on any one person. Here's how to build all three without adding overhead: https://lnkd.in/ecwM8bsP #Lessen #LessenPro #PropTech

BOMA 2026 is a wrap! 🏢 Chris Lyman and Kevin Darling spent the show connecting with commercial real estate leaders and operators. AI was everywhere in the conversation, and it's easy to see why. Aiden, our AI powered work order tool, is changing how teams respond to issues, cutting down response times and giving operators real visibility into what's happening across their portfolios. Great conversations, great connections, and a lot to be excited about as we keep building. #Lessen #BOMA2026 #PropTech #AI

We're looking forward to attending AAGO's 2026 Business Exchange in Orlando tomorrow. The AAGO Business Exchange brings together operators making real decisions about maintenance, leasing velocity, and portfolio performance. These are the priorities shaping property operations across the industry right now, and we know firsthand how much pressure teams are under to move faster with fewer resources. We're looking forward to being part of those conversations and sharing how we're helping teams work more efficiently, reduce vacant days, and gain better visibility across their portfolios. Reach out to Nicole Johns if you'll be in attendance! #Lessen #PropTech

Snow season shouldn't mean guesswork.❄️ For one of the nation's largest financial institutions, we replaced a fragmented, decentralized vendor model with a single centralized program. The result: 96% of locations serviced before 8:00 AM during snow events, and 95% app compliance for digital proof of service at every site. That documentation matters as much as the shovel work. When every location has time-stamped proof of service, slip-and-fall liability isn't a guessing game after the fact. It's already accounted for. No more chasing down local vendors. No more wondering if a branch is ready before the doors open, or exposed if something goes wrong. Read how a national bank gained control and confidence in snow season. https://bit.ly/4f0KX4N #Lessen #PropTech

We're hiring! Lessen is looking for a part time IT Systems Technical Support Specialist to join our team in Scottsdale, AZ. In this role, you'll troubleshoot hardware and software issues, support our Microsoft 365 and Active Directory environment, and keep our internal systems running smoothly for the team. It's a great fit for someone with 2+ years of IT support experience who enjoys solving problems and helping people. Interested? Apply here: https://bit.ly/3SIBibH #Lessen

🌟 Intern Spotlight: Luke Quan, CPA 🌟 Last but certainly not least, meet Luke, one of our summer interns joining us from the University of Chicago! Luke stays active across campus as a member of the Booth Greater China Club, Booth Technology Club, and Booth Golf Club. Luke's curiosity and versatility make him a fantastic addition this summer. Welcome to the team, Luke! #InternSpotlight #Lessen

Every platform promises visibility. But a dashboard that shows you a work order exists isn’t the same as knowing who has it, where it stands, and whether it’ll be done before move-in. When leadership lacks real-time visibility, decisions lag. Problems compound. Costs rise. Lessen 360 connects residents, technicians, vendors, and property staff in one platform so everyone has the same picture, in real time. That’s not just visibility. That’s control. See what that looks like in practice, https://bit.ly/4uYq7JB

Our 2026 AI Hackathon was a week worth talking about. Here is a sneak peek at how it went. Last month, our team came together for a full day dedicated to experimentation, collaboration, and putting bold ideas into practice. Teams from across the organization stepped outside their day-to-day to build AI-powered concepts from the ground up, from ideation all the way to final presentations. We have a lot more to share from the day, but for now, here is a first look at the energy that filled the room. Stay tuned. #Lessen #AIHackathon #Proptech