We're thrilled to share that Gupshup has been named Meta Partner of the Year for the third time! 🏆 From building on new Meta innovations like Business AI Agent, Usernames, Direct Send, and Max Bid, we've stayed at the forefront of what's next in conversational CX. This win reflects the trust of our customers, the strength of the platform, and the relentless energy of our team. Grateful to Meta for the recognition and to our customers for building this journey with us. Here's to more conversations, more innovation, and more wins together. 🎉 Beerud Sheth | Gaurav Kachhawa | Archna Chandan Jaisinghani | Anindita Guha | Sujal Shah | Vijay kumar | Clifton David | Kaushal Menghaney | Shashi Bhushan | Mukul Yadav | Bruno Montoro | Onkar Vaidya | Neerav Singh Chib | Ravi Garg | Alice Wei | Arzan Singpurwalla | Riddhika S. | Tarcisio Ribeiro #PartnerOfTheYear #Meta #Gupshup #WhatsAppBusiness #Conversations #ConversationalAI
Gupshup
IT Services and IT Consulting
San Francisco, California 51,612 followers
Drive Business Growth with Conversational AI Agents for Every Customer Conversation. #LetsGupshup
About us
Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases. Gupshup Conversation Cloud powers multimodal interactions with industry-trained AI agents so that businesses can go live faster across channels, including Voice, WhatsApp, RCS, Web, Mobile Apps, and more. Trusted by 100,000+ customers in 130+ countries across industries, Gupshup handles 120B+ conversational messages annually. Gupshup works with many of the top brands across industries, including e-commerce, retail, payments, fintech, payments, media, travel, automotive, and banking, to deliver transformative conversational experiences that accelerate growth and optimize costs.
- Website
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https://www.gupshup.ai/
External link for Gupshup
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2004
- Specialties
- Generative AI, Voice AI, AI Chatbots, WhatsApp Business API, Conversational AI, WhatsApp Marketing, AI Agents for Customer Support, Messaging APIs, Rich Communication Services (RCS), AI-Powered Conversations, WhatsApp Campaign Management, End-to-End Conversation Journeys, Workflow Automation via Messaging, Custom LLM Integration, conversation cloud, Click to WhatsApp Ads, Conversational Engagement, NLP & NLU in Chatbots, Chatbot Analytics & Insights, WhatsApp Campaign Management, Instagram Messaging API, AI Agents for Marketing, AI Agents for Sales, agent assist, virtual agent, Knowledge Integration & Agent Copilot, Multi-Channel Conversational AI, and conversational marketing
Locations
Employees at Gupshup
Updates
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🚀 See you at the Meta WhatsApp Business Summit tomorrow in Mumbai! As a proud Meta partner, the Gupshup team is excited to connect with businesses looking to transform their customer engagement through WhatsApp Business solutions. We're also thrilled to be part of the panel discussion on "Building at Scale with Meta Business Agent". Say "Hi" to our team at Booth #7 🤝 to discover how we're helping leading businesses scale conversations, automate marketing, commerce, and support, and drive growth through conversational AI. 📍 Jio World Convention Centre (JWCC), Mumbai 📅 Tuesday, 7th July | 9:30AM Let's converse and create measurable business impact together! Archna Chandan Jaisinghani | Sujal Shah | Anindita Guha | Neerav Singh Chib | Divya Papneja | Rohan Unawane | Meet Nandu | Mridul K. | Jigar Shah | Suraj Iyer #WhatsAppBusiness #ConversationalAI #GupshupAI #MetaPartner #BusinessMessaging #CustomerEngagement #WhatsAppBusinessSummit2026
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Don't just notify. Converse. 💬 Your customers don't want another broadcast message. They want to feel like your store knows them. With Gupshup, your Shopify store sends personalized product recommendations, sale alerts, and reorder nudges on #WhatsApp and when a customer replies, the AI takes it from there. Answers questions. Surfaces options. Closes the sale.🛒 All inside WhatsApp. All connected natively to Shopify. ✨ 👉 See how it works: https://lnkd.in/g6CWRKkB
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✨ Exciting News! ✨ We're proud to share that Gupshup has been recognized as an Established Leader in #Juniper Research's Conversational AI Market report for 2026-2030. 🎉 The conversational AI landscape is shifting quickly. What started as simple chatbots has grown into something far more powerful: AI that understands intent, operates autonomously, and integrates deeply into how businesses run. At the center of this evolution is #Superagent. Unlike traditional AI assistants that need hand-holding, Superagent is autonomous - it understands goals, takes action, and optimizes on its own. No code. No complex setup. Just a prompt, and it's ready to work. Whether it's handling customer conversations, driving business outcomes, or integrating with your existing CRM and tech stack, Superagent is built for results.🎯 Experience Superagent 👉 https://lnkd.in/g5pPmKkK
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Jakarta, June 19. Our team will be there, and we'd love to meet you. 🤝 Customer engagement is shifting fast. AI is changing how brands connect to customers, voice messaging is opening new channels, and #WhatsApp is rolling out features that are quietly rewriting the rules of how businesses talk to people. The brands getting ahead aren't waiting to figure it out. They're already doing it. 💬 At the session with #Meta, we'll be unpacking all of it, including what's new on WhatsApp, what it means for your business, and how brands are already putting it to work. Live demos, deep-dives, and case studies from Nestlé, Gojek, Flip, and more. Meet our team, swap notes, and walk away with a clearer view of where things are heading. 🔗 Register: https://lnkd.in/dXjAZkGM Sampai jumpa di Jakarta! 🇮🇩 Clifton David • Sai Pranay Maharajan • Rizky Wahyu Pambudi • IGM Alexander Adhitya Temadja • Riddhika S.
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Your Shopify store is already powerful. WhatsApp makes it unstoppable. 💬 Recover carts, drive repeat purchases, and support customers - all on WhatsApp. Natively connected to your Shopify store. 👉See how it works: https://lnkd.in/g6CWRKkB #Shopify #WhatsApp #Ecommerce #Gupshup
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The brands winning in Indonesia aren't spending more on ads. They're having better conversations. June 19, Jakarta: Gupshup × Meta are hosting a closed-door session for leaders who are done leaving revenue on the table. We're talking real AI, real voice messaging, and real stories from brands that are winning, like Nestlé, Gojek, Flip, and more. Come see what the next chapter of customer engagement actually looks like. Limited seats. No replays. Be in the room. 🚨 Register now: https://lnkd.in/dXjAZkGM Sampai jumpa di Jakarta! 🇮🇩 Clifton David • Sai Pranay Maharajan • Rizky Wahyu Pambudi • IGM Alexander Adhitya Temadja • Riddhika S. #Gupshup #ConversationalAI #Meta #WhatsAppBusiness #FIFA2026 #Jakarta #DigitalIndonesia
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Why would anybody do just messaging if you can do smart messaging? 💬 Our founder and CEO Beerud Sheth, spoke to moneycontrol.com on why enterprises are moving beyond one-way notifications to AI-powered customer conversations. The shift is already underway. And we're building for it. Read the full feature 👉 https://lnkd.in/g6TTZieN #ConversationalAI #Gupshup #SmartMessaging #CustomerEngagement #AI
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The PoC era is fading. Enterprise leaders are no longer asking, "Does this work?" They're asking, "How fast can we scale?" That's a mindset shift → Why spend a year on a PoC, only to find the tool obsolete before you've even deployed it? What made that possible? Teams that move faster and tools like Superagent that don't just automate deployment—they continuously optimize workflows in your context, so ROI compounds well beyond go-live. → For businesses adopting AI, the question is no longer whether to deploy. It's who helps you get the most out of it afterward. 🔗 Full Mint feature as PDF Beerud Sheth • Archna Chandan Jaisinghani • Rwit Ghosh #EnterpriseAI #AIAdoption #Gupshup #Superagent #CIOInsights
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The future of commerce isn't an app. It's a conversation. Beerud Sheth was at Meta Conversations in London yesterday, unpacking exactly why this matters and where it goes next. → A traveller clicked a hotel ad → Landed in a WhatsApp chat instead of a website → Changed their mind mid-conversation, from "premium hotels" to "budget, elderly-friendly stays." → AI followed the context without missing a beat, and they booked No app. No form. No redirect. This is what Gupshup, Mayank Khandelwal, and our team built together with Treebo Hospitality Ventures and Meta Business Agent on WhatsApp, live across 1,000+ properties in India. ✅ Discovery at scale ⭐ Checkout within the chat, without ever leaving the conversation #ConversationalAI #Gupshup #WhatsApp #MetaConversations #MetaBusinessAgent #FutureOfCommerce
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