We are proud to announce that EXL has achieved Premier Tier Partner status with Snowflake. This milestone is a reflection of our deep expertise across the Snowflake ecosystem, including Data Engineering, Analytics, and AI, as well as our strong certification base and consistent record of delivering high-impact outcomes for our customers. This achievement belongs to every person who contributed to making it possible. Thank you to our teams, our clients, and our partners at Snowflake for the trust and collaboration that brought us here. #DataModernization #AI #CloudData
About us
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
- Website
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http://www.exlservice.com
External link for EXL
- Industry
- Business Consulting and Services
- Company size
- 10,001+ employees
- Headquarters
- New York, NY
- Type
- Public Company
- Specialties
- Operations Management, Decision Analytics, Technology Platforms, Healthcare, Finance & Accounting, Insurance, Risk & Financial Management, Travel, Transportation and logistics, Banking and Financial Services, Operations & Process Excellence, Utilities, Analytics, Digital Transformation, Management Consulting, Finance Transformation, IT Audit, Artificial Intelligence, Automation, Robotics, Machine Learning, and NLP
Locations
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Primary
Get directions
320 Park Avenue
29th Floor
New York, NY 10022, US
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Get directions
10 Exchange Pl
Jersey City, NJ 07302, US
Employees at EXL
Updates
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Our 2026 US Enterprise AI Study found that while nearly every organization believes it is ahead of the competition, only about 10% qualify as AI Leaders, defined by having deployed AI past the pilot stage across almost all organizational functions. Data remains the single biggest obstacle standing in the way of progress, with 7 in 10 respondents citing it as a challenge and data privacy, siloed systems, and limited model transparency ranking as the top three barriers to effective AI implementation. What is your biggest barrier to AI implementation? Answer the poll below and read the full report via the link in the comments.
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EXL recently hosted its Alumni Meet, bringing together former employees from across generations of our organization. The people who have shaped EXL over the past few decades have left behind more than memories. They built the frameworks, client relationships, and institutional knowledge that continue to drive our work today. Their contributions helped establish EXL as a trusted partner for organizations navigating some of the most critical decisions in their industries. They have helped shape our approach to innovation, deepened our client partnerships, and built a level of expertise that clients can rely on when it matters most. To every alumnus who joined us: thank you for being part of this story. The work you did here has had a lasting impact, and it was a privilege to reconnect. #EXLAlumni #Leadership #CompanyCulture
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Banks have more data than ever before. The challenge is putting it to work. At EXL's Banking Transformation Summit, Ross H. highlighted why banking leaders must move beyond AI pilots and embed AI across the customer lifecycle, from personalised experiences to smarter digital operations. Learn how EXL partners with Banking and Capital Markets organisations to drive innovation, efficiency, and measurable business impact. Link in comments.
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We brought together insurance experts from ISG and Avasant for an exclusive showcase of how agentic AI is moving from aspiration to execution to value delivered. We showcased how EXLdata.ai, our Insurance LLM, EXLerate.AI, and LifePro Navigator has reimagined workflows, accelerated decision-making, and unlocked enterprise value at scale for our insurance clients. ISG and Avasant insurance experts Ashish Jhajharia, Sahaj R Kumar, Alpana Shukla, Sahil Chaudhary, and Rohan Sahoo were hosted by EXL leaders Vikas Kapoor, Rup Goswami, and digital & operations teams. #DigitalTransformation #EnterpriseAI #RealAI #Innovation
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From a deployment standpoint, AI success depends on more than model performance. It requires a deep understanding of workflows, along with both workflow readiness and data readiness. The challenge is scale: hospitals generate vast amounts of data, yet the majority is still not put to use. An average hospital produces 140 terabytes of data per day, and more than 80% of that data is not utilized. AI can help organize, prepare, and surface relevant information, but rigorous testing remains essential to ensure reliable outcomes. Explore the key webinar insights and hear the full discussion from our recent session with Healthcare Dive. Link in comments.
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Analytics India Magazine (AIM) has named EXL one of the Best Firms for AI Professionals 2026. This recognition reflects the culture we keep building: one where people learn continuously, embrace innovation, and solve complex challenges that create real impact. As enterprises race to unlock AI's full potential, attracting and developing exceptional talent has never mattered more. We're proud to nurture an environment where AI and data professionals can grow, innovate, and help shape the future of business. Thank you to our teams who make this possible every day. #AcceleratingImpact #ThisIsEXL
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Congratulations to Aviva on being named 𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗟𝗶𝗻𝗲𝘀 𝗜𝗻𝘀𝘂𝗿𝗲𝗿 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿 at the 𝗕𝗿𝗶𝘁𝗶𝘀𝗵 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟲. As proud sponsors of this year's category, it was a privilege to recognise and celebrate the organisations driving excellence and innovation across the commercial insurance sector. We would also like to congratulate all the shortlisted finalists. Your achievements reflect the talent, expertise and commitment that continue to strengthen our industry. We were delighted that Mohit Manchanda, Senior Vice President and Head of Insurance, had the honour of presenting the award at the iconic Royal Albert Hall, recognising the outstanding contributions shaping the future of commercial insurance. Thank you, Insurance Post, for making the evening such a memorable celebration of our industry. Congratulations once again to Aviva and to all the finalists. #BritishInsuranceAwards #BIA2026 #CommercialLines #InsuranceExcellence
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What if your finance team could cut invoice processing time in half, without adding headcount? One global energy services firm went beyond the hypothetical. They implemented agentic AI across their order-to-cash billing operations to drive real results. The challenge was significant. Each invoice required the finance team to manually match hundreds of time and expense line items to supporting documents like timesheets and receipts. The process drained resources, delayed billing cycles, and triggered last-minute rejections. The solution was an agentic AI system that autonomously extracted invoice line-item details and matched them to backup documents, each assigned a confidence score and a full audit trail. Only exceptions and low-confidence matches were escalated for human review. The results were measurable and fast. The firm achieved an 85% plus matching rate, significantly reducing reconciliation workloads, alongside a 50% reduction in invoice processing time. Billing cycles accelerated, the finance team's burden decreased, and client disputes dropped. This is what it looks like when AI capability translates directly into business performance. The full findings are available in the 2026 EXL Enterprise AI Study. Link in comments.
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EXL is proud to partner with the Insurance Council of Australia as a sponsor for the 2026 ICA Annual Dinner. As the insurance industry continues to evolve, EXL remains committed to helping insurers harness the power of data, AI, and digital innovation to strengthen resilience, enhance customer experiences, and drive better outcomes across the insurance value chain. We look forward to joining industry leaders from across Australia to celebrate the sector’s achievements, foster meaningful connections, and contribute to the conversations shaping the future of insurance. If you're attending the dinner, we’d welcome the opportunity to connect. Learn more about how EXL is helping insurers navigate today’s challenges and opportunities. Link in comments.
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