She thought she'd been hired for customer service. It turned out to be travel advising, and it changed the course of her life. Meet Sherriann Keaton, President of Live2Travel and member of the Envoyage network. Her story starts far from an agency desk: growing up in rural Jamaica, watching black and white television and dreaming about the hotels she saw on screen. That dream led her to a decade at Sandals Montego Bay, where she worked her way up from entertainment coordinator to front of house manager. Sandals, she says, shaped who she is today. A scholarship brought her to the U.S. to study hospitality. Years later, she took a job she thought was customer service, and found herself thrown into the world of travel planning instead. She had no idea where the destinations even were. She just decided to outwork the learning curve. That mindset built Live2Travel, Envoyage's Top U.S. Agency three years running. Sherriann's philosophy hasn't changed since day one: treat every client the same, prioritize relationships over sales, and never stop learning. "We're therapists," she says of what travel advisors really do for their clients. From a small farming community in Jamaica to the top of one of Envoyage's top agencies, Sherriann's story is a reminder that the best advisors are built one relationship, one client, at a time. Read her full inspiring story here: https://lnkd.in/eMB8sY9f
About us
The Envoyage independent community spans five countries and includes specialist groups for luxury and corporate agencies. Part of Flight Centre Travel Group, Envoyage empowers independent travel agencies and entrepreneurial advisors to benefit from the buying power, expertise and resources of one of the world’s largest travel agency groups. Our integrated suite of services, tools, products, support and technologies has been carefully designed to turn any advisor into an envoy and ensure every journey – whether those you plan for your customers or your individual venture as a business owner – is the journey of a lifetime.
- Website
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https://join.envoyage.com/home/us
External link for Envoyage US
- Industry
- Leisure, Travel & Tourism
- Company size
- 11-50 employees
- Headquarters
- Montvale, New Jersey
- Type
- Public Company
Locations
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Primary
Get directions
5 Paragon Dr
Montvale, New Jersey 07645, US
Employees at Envoyage US
Updates
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Introducing the 2026 Envoyage Icons. 🌍 Each year, we recognize our top 10 performing Envoyage members in the U.S. whose results reflect the trust their clients place in them and the work they put in to earn it. This year's Icons are: Sherriann Keaton, Live2Travel Susie Wright, Dream Team Travel Maureen Murphy Cook, Lifetime Travel Debbie Anfuso, Travel the World Kelly Loder, Kelly Loder Travel Sarah Cooper, The Cooper Travel Company Lisa O'Malley, OMalley Travel LLC Pam Citro, For the Love of Travel by Pam Shelli Nornes, Romance Travel Group Gina Libretti Costa, G World Travel This fall our U.S. Icons will travel to Hoi An, Vietnam, joining the top 10 Envoyage members from Australia, Canada, New Zealand, and South Africa for an experience that matches the caliber of what they've all achieved this year. Congratulations to all ten. Your work sets the standard for what it means to be a part of Envoyage. #Envoyage #TravelAdvisors #2026Icons #ForEveryJourney Envoyage Group Christina Pedroni Envoyage Group
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Behind the scenes at Envoyage... Everyone has a thing. For our EVP & GM, Christina Pedroni , it's travel backpacks. 🎒 So when InStyle needed recommendations, they knew exactly who to ask. Read the full article here: https://lnkd.in/eq7uD27A
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Congratulations to Flight Centre Travel Group on being recognized on the Travel Weekly Power List 2026. As part of the Flight Centre Travel Group family, we're proud to be backed by one of the world's leading travel organizations. For our members, that means the best of both worlds: a close-knit community with the strength, scale, and support of a global travel company behind it. Congratulations to everyone across Flight Centre Travel Group on this well-deserved recognition. 👏 See the full list here: https://lnkd.in/eDbNDS4C #ForEveryJourney #Envoyage Envoyage Group
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Envoyage US reposted this
"There has never been a version of my career here where I had to manage or minimise who I am," says Christina Pedroni, EVP & General Manager of Envoyage USA. And she doesn't take it for granted. Twenty years in travel, and Christina has built her career on one simple truth: the best travel professionals are the ones who show up authentically. For her, that's never been a compromise. Her wife, Heather, has travelled alongside her career from the very beginning, welcomed into the Envoyage community not with fanfare, but with the kind of genuine, uncomplicated warmth that defines true inclusion. “It's the kind of inclusion that doesn't announce itself. It just shows up.” What Christina has built at Envoyage reflects that same ethos: a network where advisors can grow their businesses without leaving any part of who they are at the door. We're proud to have voices like Christina's shaping the future of our industry. 🌍🏳️🌈 #PrideMonth #EnvoyagePride #TravelAdvisors #LGBTQTravel #Envoyage
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The future of the travel industry depends on the success of the next generation of advisors. That's why we're proud to become the first corporate sponsor of ASTA - American Society of Travel Advisors' Young Professionals Society (YPS), reinforcing our commitment to helping growth-stage advisors build sustainable, successful businesses. As our EVP & GM USA, Christina Pedroni, shared: "The growth-stage advisor is exactly who Envoyage is built for. Sponsoring YPS is about putting real investment behind that belief." We're honored to support a community that is helping shape the future of travel advising. A special thank you to Alicia Onello and everyone involved in bringing this partnership to life. Read the full article here: https://lnkd.in/emcNhyZU #Envoyage #ASTA #TravelAdvisors #TravelIndustry #Leadership #ProfessionalDevelopment #ForEveryJourney
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Pride is a celebration of authenticity, belonging and the freedom to be yourself. At Envoyage, we believe the strongest communities are built when everyone feels seen, valued and supported. That's true in travel and it's true within our network. This month and every month, we're proud to stand alongside our LGBTQIA+ members, partners and colleagues around the world as we continue building a more inclusive future for our industry. Happy Pride Month. 🌈
For Envoyage Group, Pride Month isn't just a colour change on a logo; it's a reflection of our core values. It lives in how we engage, by showing up and standing alongside the people in our global network, and in how we endure, by keeping that support steady long after June. It's there in the culture we're creating and in our belief that travel should foster connection, not division. We recognise that freedom isn't universal, and we won't pretend it is. Instead, we offer a community that stands with you. This June, we're proud to highlight the LGBTQIA+ voices within our worldwide network. Wishing everyone a joyful Pride Month from all of us at Envoyage. 🌈 #PrideMonth #Envoyage #ForEveryJourney #InclusiveTravel #TravelWithPride
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What does the Envoyage US community really look like? It's learning from industry experts. It's sharing ideas with peers. It's celebrating wins, building connections and growing together. We've launched dedicated Envoyage Community pages on Facebook and Instagram to give current and prospective members a closer look at the people, experiences and opportunities that make our community so special. From member stories and learning events to behind-the-scenes moments and meaningful connections, these pages are designed to showcase the heart of our community. We'd love for you to follow along. 📍Facebook: https://lnkd.in/e9se46uB 📍Instagram: https://lnkd.in/ebMbRwMu Because being independent doesn't mean building your business alone. For Every Journey 💙 Christina Pedroni Alicia Onello Victor Mayo Jasmina Sartini Jenna Murphy
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Come visit Christina Pedroni and Alicia Onello today at booth 406!
Look out San Diego, the Travel Advisors are on their way! Envoyage US hits the floor at the ASTA Travel Advisor Conference trade show on Wednesday at Booth 406 — and we are bringing our largest advisor contingency yet. Come find us, come say hi, and come see what this community is actually about. ✈️🩵 #TAC2026 #Envoyage #ForEveryJourney Alicia Onello
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We are proud to see Alicia Onello Onello featured in this latest TravelPulse article highlighting the impact of ASTA - American Society of Travel Advisors Young Professionals Society (YPS). At Envoyage, we believe the future of the travel industry depends on creating stronger pathways for connection, mentorship, education and long-term business growth for the next generation of advisors. Alicia’s leadership and passion for building meaningful community continues to make an impact — not only within Envoyage, but across the industry as a whole. Excited to see the momentum YPS is creating and we are proud to support conversations that help shape the future of travel advising. ✈️ #Envoyage #ForEveryJourney #TravelAdvisors #ASTA #TravelIndustry #Leadership #YPS
Something many people may not know about me is that outside of my role at Envoyage, a lot of my volunteer time over the past few years has gone into helping evolve and strengthen ASTA’s Young Professionals Society (YPS). Seeing the recent TravelPulse article on YPS was meaningful because it reflects conversations and work happening behind the scenes for a long time — centered around one core belief: the future of our industry depends on creating stronger pathways for young professionals to feel supported, connected, educated, and invested in long-term careers in travel. What started as impactful conversations between a handful of us has evolved into something much bigger — progress in virtually bringing together YPS Chapter Chairs across the country, creating more structure and continuity for YPS, strengthening collaboration between chapters, expanding educational opportunities, and helping elevate the importance of emerging professionals within not just ASTA but the industry as a whole. One of the things I care most deeply about is making sure young travel professionals don’t feel like they have to figure this industry out alone. Community, mentorship, visibility, support, and access matter — and so does creating space for younger voices, new ideas, and future leadership to grow. I’m incredibly grateful to everyone helping move this initiative forward, and I can’t wait to for the next YPS milestones to be reached at ASTA TAC next week. What makes me most proud of this movement is the people behind it — the exceptional women in our coalition who have poured so much time, energy, and care into this grassroots initiative. I’m honored & humbled to do this work alongside you. The support from ASTA - American Society of Travel Advisors leadership team, Regional & Chapter Leaders, my Envoyage US team, TravelPulse, supplier partners & other industry professionals has also played such an important role in helping create a space where these ideas could evolve into real action. We appreciate those who have continued to encourage the volunteer work & appreciate having you in our corner throughout this journey. If you’re a young professional in travel — keep using your voices. Together, we can make a difference: 1.) Share this post or tag someone who would benefit from the YPS community. 2.) Update your ASTA Membership profile with your date of birth. 3.) Join the ASTA Young Professionals Society Facebook group.