Engage People Inc.

We love this reflection on Len Covello’s keynote journey at The BIG Handshake Loyalty™ North America™, and it captures something that is at the heart of how we approach loyalty at Engage People Inc.. The future of loyalty isn’t about adding complexity for the sake of innovation. It’s about making the experience simpler, more valuable, and more meaningful for customers. Len’s upcoming session, “From Real-Time Value to Real-Time Loyalty: How to Operationalize the Shift at Scale,” will explore the important work happening behind the scenes to make real-time loyalty a reality, from the infrastructure and payment rails to instant redemption and intelligent decisioning. Because great loyalty experiences may look effortless to the customer, but success comes from getting the operational details right. We’re excited to be part of The BIG Handshake™ Chicago on November 10 and continue the conversation around where loyalty is headed next. Lia Grimberg, CLMP™, MBA Hadie Perkas #CustomerLoyalty #LoyaltyPrograms #TBHLoyalty #TBHChicago #LoyaltyLeadership #Payments #AI #EngagePeople #PayWithPoints

We're Hiring: DevOps Administrator II At Engage People Inc., we're building the technology that powers loyalty programs for leading financial institutions and global brands. Millions of members rely on our platforms every day, and we're looking for a DevOps professional who loves automation, cloud infrastructure, and solving complex challenges at scale. You'll play a key role in evolving our AWS environment, driving operational excellence, improving security and resiliency, and helping our development teams deliver faster and smarter. If Terraform, Docker, CI/CD, Linux, and automation are part of your daily toolkit, and you're passionate about building reliable, scalable systems, we'd love to talk. Join a talented team that's redefining loyalty and rewards technology while working on products used around the world. Interested? Let's connect. #Hiring #DevOps #AWS #CloudInfrastructure #TechJobs #EngineeringJobs #EngagePeople #PayWithPoints https://lnkd.in/ghVsim-U

The future of loyalty runs on great technology, and great people! We're expanding our engineering team and hiring a DevOps Administrator II to help build, automate, and optimize the cloud infrastructure behind our award-winning loyalty platform. If you're passionate about AWS, DevOps, and delivering reliable, secure solutions at scale, we'd love to connect! #Hiring #DevOps #AWS #CloudComputing #Infrastructure #Automation #TechCareers #Engineering #EngagePeople https://lnkd.in/gsHRerQu

AI is changing what's possible in loyalty, but its true value isn't measured by the technology itself. It's measured by the customer experiences it enables and the business outcomes it delivers. We're proud to be part of the latest Loyalty360 Supplier Voices discussion alongside industry leaders, exploring how AI is helping brands deliver more personalized experiences, uncover deeper customer insights, and create greater value throughout the loyalty journey. At Engage People Inc., we believe the future of loyalty lies at the intersection of AI, real-time decisioning, and meaningful moments of value, turning insights into action when customers need them most. If you're thinking about the next evolution of your loyalty strategy, this is a conversation worth exploring. #AI #Loyalty #CustomerExperience #Personalization #CustomerEngagement #DigitalTransformation #EngagePeople

Loyalty program enrollment continues to grow, but membership alone doesn’t create loyalty. A recent EY research survey highlights an important challenge for brands: while 86% of consumers say loyalty rewards matter, many are not actively engaging with the programs they’ve joined. The opportunity for brands is shifting from simply acquiring members to creating meaningful reasons for customers to return. That means delivering value sooner, personalizing experiences, and creating moments that influence behavior, not just rewarding the behavior that already exists. The strongest loyalty programs don’t just focus on their most frequent shoppers. They identify opportunities to re-engage customers, build new habits, and create value throughout the customer journey. At Engage People Inc. People, we believe the next generation of loyalty is built around making rewards more accessible, relevant, and valuable in the moments that matter most. Because loyalty isn’t measured by how many members you have, it’s measured by how often customers choose you. Bryan Wassel CX Dive #Loyalty #CustomerExperience #Retail #Personalization #CustomerEngagement #DigitalTransformation #PayWithPoints #EngagePeople #CXDive https://lnkd.in/g4Gvigvc

We're excited to be heading to The BIG Handshake Loyalty™ North America™ Chicago this November! Following the incredible conversations in Toronto, Engage People Inc. CTO, Len Covello, will be back to explore the next evolution of loyalty in his session: "From Real-Time Value to Real-Time Loyalty: How to Operationalize the Shift at Scale." As customer expectations continue to evolve, delivering value in real time is only part of the equation. The real challenge, and opportunity, is building the infrastructure that enables instant redemption, intelligent decisioning, and AI-powered loyalty experiences at scale. If you're attending The BIG Handshake Chicago, we'd love to see you there and continue the conversation about what's next for loyalty. See you in Chicago! Lia Grimberg, CLMP™, MBA Hadie Perkas #TheBIGHandshake #Loyalty #CustomerExperience #Payments #AI #PayWithPoints #AgenticAI #Retail #Fintech #EngagePeople

AI has the potential to transform loyalty, but the real opportunity comes when brands move beyond experimentation and apply it to create meaningful, measurable customer value. At Engage People Inc., we believe the future of loyalty is about combining intelligence with action: using data, AI, and real-time capabilities to deliver more relevant experiences at the moments that matter most. Looking forward to sharing perspectives alongside other industry leaders on how brands can move AI from a conversation into a practical tool for deeper engagement, stronger relationships, and measurable business outcomes. Excited for this Supplier Voices discussion with Loyalty360 and the broader loyalty community! #AI #Loyalty #CustomerExperience #Personalization #DigitalTransformation #Loyalty360 #EngagePeople #PayWithPoints

Consumers aren't waiting for value anymore, they expect it in the moment! In his latest Forbes Technology Council article, Engage People Inc.'s CTO, Len Covello, explores why real-time value is rapidly becoming the foundation of modern loyalty strategies. As shoppers become more intentional with every purchase, loyalty programs must evolve beyond earning points for future rewards. The opportunity today is delivering meaningful value at checkout, when purchase decisions are actually being made. The article explores: ✔️ Why consumers now define value as more than just price ✔️ How Pay with Points is transforming loyalty points into an everyday payment option ✔️ Why real-time redemption drives stronger engagement and higher conversion ✔️ How payment has become one of the most important moments in the customer journey The brands leading the next generation of loyalty won't simply offer more rewards, they'll make those rewards available when they matter most. Congratulations to Len on another insightful Forbes contribution! #Loyalty #Retail #CustomerExperience #Payments #PayWithPoints #Fintech #DigitalTransformation #CustomerEngagement #EngagePeople https://lnkd.in/g8j5N9WU

Loyalty isn’t won by adding more points, more promotions, or more complexity. It’s won by creating moments where customers genuinely see value and want to come back. Great to see Engage People Inc. featured in Part 2 of the Supplier Perspectives series from Loyalty360 alongside other industry leaders discussing how brands can move beyond loyalty fatigue and build stronger, more meaningful customer relationships. The next generation of loyalty will be shaped by relevance, personalization, and simplicity. AI and data-driven insights will play an important role, but technology alone isn’t the answer. The real opportunity is using those capabilities to deliver value customers recognize in the moments that matter most. From personalized experiences to empowering frontline teams and turning insights into action, the brands that succeed will be the ones that make loyalty feel effortless. A great conversation on where loyalty is heading and what brands should be thinking about today. #Loyalty #CustomerExperience #AI #Personalization #DigitalTransformation #EngagePeople #PayWithPoints

Consumers aren't just looking to earn rewards anymore, they expect to use them instantly. A recent analysis of Amazon's Shop with Points highlights a growing trend: nearly every major card issuer now enables members to redeem rewards directly at checkout. That's a powerful shift in customer expectations. But here's the bigger question: Is real time redemption enough if members aren't receiving the best value? The future of loyalty isn't simply enabling points at checkout, it's delivering the right redemption, at the right moment, with the right value. That requires more than a loyalty platform. It requires intelligent orchestration between payments, loyalty, and increasingly, AI. At Engage People Inc., we believe the next generation of loyalty will be measured by three things: Instant redemption Personalized value Intelligent decisioning in real time The brands that win won't be those with the most points, they'll be the ones that make every redemption feel meaningful. Gregory Karp Erin Hurd NerdWallet #Loyalty #Payments #Rewards #PayWithPoints #CustomerExperience #FinTech #Retail #AI #EngagePeople https://lnkd.in/g4-6EHpq