We’re excited to be partnering with Aspire CCS on this year's State of the Industry series. Join us for the North American session on September 8th at 11am EDT / 8am PST / 4pm BST. Don’t miss out. Register today! ➡️ https://lnkd.in/gj8iCryx Want to learn more? Hear from Kaspar Roos on the trends shaping CCM/CXM this year - AI, insourcing vs. outsourcing, hybrid models, and more. Watch now. ⬇️ #StateOfTheIndustry #CCM #CXM #CustomerExperience #CustomerCommunications
About us
Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Our clients in #banking, #creditunions #wealthmanagement, #consumerfinance #healthcare, #insurance, #utilities and #government partner with Doxim to optimize their customer communications to serve their customers better.
- Website
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https://www.doxim.com
External link for Doxim
- Industry
- IT Services and IT Consulting
- Company size
- 501-1,000 employees
- Headquarters
- Troy, Michigan
- Type
- Privately Held
- Specialties
- Customer Communications Management, Customer Engagement, Business Process Management, Client Onboarding, Enterprise Content Management, Statement Solutions, eStatements, Documents, CRM, Customer Experience Management, Business Analytics, Account Opening, Loan Origination, Securities-Based Lending, Print & Mail, Interactive Documents, Omnichannel Communications, Billing and Payment, Managed Services, Regulatory Communications, Business Continuity, and Digital Engagement
Locations
Employees at Doxim
Updates
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Dive into our latest article: The Future of Regulated Omnichannel Delivery Across Email, SMS, Print, and Online Consumer Portals. Read it now! ➡️ https://lnkd.in/gS8TZErD Customer preferences are changing. Regulations are evolving. And organizations need to be ready to adapt. Our latest article explains how regulated omnichannel delivery helps improve customer experiences while mitigating risk, protecting customer data, and preserving your reputation. #OmnichannelCommunications #RegulatedOmnichannelDelivery #CCM #DigitalTransformation #CustomerEngagement
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It’s official! Doxim is proud to sponsor this year’s North American Aspire CCS State of the Industry webinar. Space is limited. Register now to save your seat ➡️ https://lnkd.in/gj8iCryx 🗓️ Tue 8 Sept, 11am EDT / 8am PDT Learn from industry experts as they explore the trends shaping the future of customer communications and customer experience in 2026. #StateOfTheIndustry #CCM #CXM #CustomerExperience #CustomerCommunications
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September is shaping up to be an exciting month! More details for Aspire CCS's State of the Industry Webinar Series are coming soon. Don't miss out on what's next for CCM and CXM. #StateOfTheIndustry #Webinar #CCM #CXM #CustomerExperience #CustomerCommunications
Something's coming this September. 🌎🌍🌏 The CCM-CXM State of the Industry Webinar Series is back - three global sessions, one for each region. Dates and details dropping soon. Watch this space. #StateOfTheIndustry #Webinar #CCM #CXM #CustomerExperience #CustomerCommunications
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There’s still time to sign up for our Doxim AI program! Reserve your spot today ➡️ https://lnkd.in/g_bE32Ne For clients, partners, and organizations seeking to enhance customer communications, don’t miss this exciting opportunity to get early access to our AI capabilities. #CustomerCommunications #DigitalTransformation #AI #CustomerExperience
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New Guide: How a CCM Platform Improves Customer Engagement in Financial Services. Read it here ➡️ Customers expect experiences that fit into their everyday lives. Forcing them to adapt to traditional models can ultimately drive them away. From payment reminders to account updates, every interaction with your institution shapes how a customer perceives and experiences your brand. Explore our guide and discover how a Customer Communication Platform can help financial institutions deliver cohesive, connected communications that improve engagement and build trust. #CCM #CustomerExperience #FinancialInstitutions #DigitalTransformation
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📰 Our quarterly newsletter arrives in inboxes soon. Are you on the list? 📰 Subscribe now ➡️ https://lnkd.in/gDB3qtMr With The Doxim Experience, get all the latest Customer Communications Management (CCM) industry insights and updates in one place. This upcoming issue includes: - Insights into why omnichannel communications matter more than ever. - Articles on token economics and enabling every channel as an AI surface from the AI in CCM Learning Lab. - Exciting updates from our Product Team. - An article, From the Expert's Desk on How print and digital communications drive member engagement. - And much more. Don’t miss out. Subscribe today. #CCM #CustomerExperinence #Newsletter #TheDoximExperience
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📢 Have you signed up for the Doxim AI Program yet? Sign up or schedule a demo today! ➡️ https://lnkd.in/g_bE32Ne Our two AI capabilities are designed to lower costs and simplify customer communications with: Doxim Onsert Generator: Produce and deliver consistent supporting messages. Fast. Doxim Clarify: Incorporate conversational AI into everyday communications to lower support volumes and introduce cross-sell opportunities. Interested in seeing how to instantly generate an onsert, or turn your static communications into interactive conversations? Be amongst the first to try Doxim AI. #CustomerCommunications #DigitalTransformation #AI #CustomerExperience
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📝 A new article, From the Expert’s Desk, just dropped: How Print and Digital Communications Drive Member Engagement. Read it now! ➡️ https://lnkd.in/gNVEeN8V Member engagement starts with effective communication. By delivering relevant, timely, personalized messages, health care plan providers can increase retention, improve benefit usage, and reduce service calls. In this article, Mikayla Di Panfilo, Business Development Representative, explains how a customer communications platform can increase participation in preventive care programs, improve benefit awareness, and more! #Healthcare #CCM #PatientExperience #MemberCommunications #DigitalTransformation
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Dane Sumner, representing Doxim at ENGAGE this week! Hosted by The League of Credit Unions & Affiliates, stop by booth #77 to learn how to leverage the member journey to create future-facing communications that strengthen engagement. Book a demo now ➡️ https://lnkd.in/e3AEVpfM #Letsengage26 #CreditUnions #MemberCommunications #MemberExperience #CCM #DigitalTransformation
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