Discover how the right AI analytics tools optimize ecommerce marketing campaigns for better ROAS and LTV. https://lnkd.in/esgHit6R
About us
Decile is an AI-powered ecommerce analytics platform. It turns complex and disconnected data into clear, actionable insights and recommendations – instantly. Decile’s proprietary ecommerce data model is tailored for brands, delivering the clarity and confidence to grow profitably. Decile is a wholly owned subsidiary of the Graham Holdings Company.
- Website
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http://decile.com
External link for Decile
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Washington, DC
- Type
- Privately Held
- Founded
- 2020
Products
Decile - Advanced Customer Analytics
Customer Data Platforms (CDP)
Decile is an ecommerce analytics platform that enhances brands’ understanding of their customers using enriched first-party data and predictive analytics. With a mission to help brands grow profitably, Decile provides ecommerce brands with a fuller picture of their customers to better personalize the customer journey from day one. A recipient of Digiday’s Technology Award for Best Customer Data Platform, Decile drives improved retention and customer lifetime value. Decile is a wholly owned subsidiary of the Graham Holdings Company.
Locations
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Primary
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Washington, DC 20005, US
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Get directions
1300 17th St N
Arlington, Virginia 22209, US
Employees at Decile
Updates
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The most profitable ecommerce brands aren't winning on customer acquisition. They're winning on customer retention—by knowing exactly who to keep. Your most loyal customers could be churning silently. You keep pouring money into acquiring low-value customers. You miss the signals to save "at-risk" shoppers until it's too late. For DTC and ecommerce leaders, this shift from acquisition to a retention flywheel isn't just a strategy—it's a direct lever for profitable growth. A 5% lift in retention can boost profits by over 25%. What's the one retention metric your team struggles to track accurately? #customerretention #ecommerce #retentionmarketing #marketinganalytics #dtcbrands https://lnkd.in/e2cD6JUW
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Find out what your customer base is really worth by mastering LTV https://lnkd.in/ek4_cRB3
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Ready to put an AI Analyst in the Hands of Your Ecommerce Marketing Team? See how Decile's enrichment and AI segmentation makes the process seamless. https://lnkd.in/eNDMB-Yv
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Ever feel like your ecommerce analytics show numbers, but don't answer the real question: what should we do about it? This is a common challenge where insights don't translate to action. A sophisticated analytics platform moves beyond historical reporting to provide a holistic, actionable view of customer behavior. It should allow you to: • Unify data from all sources for a single source of truth. • Enrich profiles to understand the who behind the buy. • Activate high-value segments directly in your marketing tools. What's the biggest friction point in your current analytics stack—data silos or lack of actionability? #EcommerceAnalytics #DataDrivenMarketing #CustomerJourney #UnifiedCommerce #GrowthMarketing https://lnkd.in/eisUS9W4
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Relying on a single, aggregate LTV figure often obscures more than it reveals. The common practice of using one average LTV is flawed because it masks critical behavioral differences between your most loyal customers and one-time buyers. This can lead to costly errors, like over-investing in low-value acquisition channels. Analyzing LTV through specific lenses unlocks true insight: • By Acquisition Cohort: Track if newer customer groups are more or less valuable over time. • By Acquisition Channel: Pinpoint which channels (e.g., paid social, organic search) deliver the highest long-term ROI. • By First Product Purchased: Identify which products create the most durable customer relationships. For ecommerce founders and marketers, this shift from a single metric to a dynamic, segmented view is the key to profitable scaling. The goal is to optimize the LTV:CAC ratio not for your business as a whole, but for each specific segment. How do you segment LTV in your business? Share your top method for cohort analysis below. #ecommerce #ltv #customerlifetimevalue #cohortanalysis #digitalmarketing https://lnkd.in/e4Txwun5
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You know the what behind a purchase, but not the why. That's the critical gap between traditional customer segmentation and true brand personas. AI-powered persona generation is closing this gap for modern marketing teams. Instead of just sorting spreadsheets, these tools help you: • Synthesize first-party data from platforms like Shopify and Klaviyo to uncover deep motivations. • Identify distinct behavioral archetypes (e.g., "The Conscious Gifter") beyond surface-level demographics. • Generate qualitative, narrative outputs that explain the person behind the purchase. • Create structured profiles that are actionable for both your human teams and other AI tools. For eCommerce marketing managers, this is the key to moving from reactive, surface-level campaigns to building strategies that resonate on a human level. What's the biggest gap you see between the customer data you have and the customer understanding you need? #BrandPersonas (confirm) #AIforMarketing (confirm) #EcommerceMarketing (confirm) #CustomerSegmentation (confirm) https://lnkd.in/gJgN5WWn
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It costs 5-7x more to acquire a new customer than to retain an existing one. This is where AI retention tools come in. They help businesses move from reactive to proactive strategies by using machine learning to predict churn and personalize the customer journey. Key capabilities of these AI platforms include: ▪️ Predictive analytics to identify at-risk customers. ▪️ Automated personalization for tailored engagement. ▪️ Forecasting customer lifetime value (LTV). The impact is clear: increasing retention by just 5% can boost profits by 25-95% (Source: Bain & Company). For e-commerce leaders, this is a huge opportunity. What's your experience with AI-powered retention tools? #CustomerRetention #EcommerceGrowth #PredictiveAnalytics #AIinMarketing https://lnkd.in/dPWeQYRH
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🚨Excited to announced our latest release!🚨 The Decile team has expanded on Luma, Decile's AI analyst, to include instant audience segmentation and activation capabilities: https://lnkd.in/eRc82P-J
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Ever wondered why your personalization misses the mark? Your dashboards are full of data, but you're likely facing the 'identity gap'—the space between customer behavior and true customer identity. Transactional data describes customer actions, while demographics and psychographics describe the individuals performing those actions. Without both, personalization is guesswork. Data enrichment is the process of layering these additional attributes onto your existing customer records. It allows you to: • Create a comprehensive, actionable identity profile. • Enable hyper-targeted campaigns that drive marketing ROI. • Ensure marketing remains relevant as customer lives evolve. For e-commerce growth leaders, this is no longer a luxury—it's a baseline capability for competitive advantage. What's your team's biggest challenge with customer segmentation? Share in the comments. #DataEnrichment #Ecommerce #CustomerSegmentation #PersonalizedMarketing #GenerativeEngineOptimization https://lnkd.in/ePsd-5p6