CleanLinc Facilities Services

In our experience, the highest performing dealerships we work with know this one simple truth: your customer's experience starts in the parking lot.  ❌ Not in the showroom.  ❌ Not with the salesperson.  ❌ Not during the test drive. The reality is your parking lot and front entrance are your first salespeople.   Take an honest look at both. What kind of first impression are they making? 👀 Think you might need a little help? We've got a special Summer Promo offer in the comments below... ⬇️

You’re looking at going to a cleaning RFP. Nice. Now what? Taking all the anecdotal feedback, aspirational wants, defined needs, and collected metrics that matter, and pack it into a digital ink and password box designed to shortlist, present, shortlist again, and present again and hopefully get to a winner. Standard stuff. Hasn’t really changed. Neither do the hundreds of eyes looking at you to stop the noise, get some crisp new uniforms on site, show your hard working frontline internal customers you see them and this place is worth sticking with and investing time and career in. All while mandated to save some money for the important bottom line and do no harm — more best price, not lowest price, and then onto the next one down the road. Sensible. Who can argue with that? Except for one little thing that derails more cleaning RFPs right out of the gate than a missed service on flyer day. Just who are the people you really hired once the well dressed Sales, just born Ai Integration Manager, and the fractional Culture & Values talking head moves to the next one? Better yet, who’s going inside your biggest assets tasked with helping your loudest proudest voices, and most passionate ambassadors who are about to text the influential tells it like it is 25yr general manager in Canmore AB (affectionately known as Mama Bear) on day 1 that the nearly retired Doug and Mary said they’re not cleaning anymore and nobody knows why — and that’s that? Oh boy. (A candid reminder that integration and alignment matter far more that you might think.) Contact my retail teams and we’ll share how we help avoid what happens more often than most ever hear, but often say they wished they knew. https://lnkd.in/eGAqR-zf

Real guest experience damage is done in silence. It’s rarely if ever loud, obvious or even shared. And apart from the online less than 5 ⭐️ total disasters, it’s the thousands or more that say nothing loud that hit like a hammer to the brand’s image. It’s those which my teams focus additional sight lines on. Those quiet pinholes that sink guest expectations and a desire for a return far more than the ‘get the manager’ ones everyone has meetings on. Those are the ones we add focus on and manage quietly. The ones that add unseen but felt confidence. From essential Value retailers, to higher end Boutiques, and onto today’s Gallery brand wonders; we perform so you can perform. Contact my Retail Services team today. imagine1call.com

⚽ Wow, with us being just a few days away, our team's prepared + our 'game plan' is tighter than ever to ensure we keep delivering our champion-level service over this next crazy month. Let's all enjoy it!

Our pal Jimmy at IMAGINE is so right. We see the same thing with our retail & commercial clients...all those seemingly little things that are ignored all add up and can severely impact a clients first (and lasting) impression of your business. Spring Refresh Season is not just for homeowners. Reach out - we can help!

💯 Now is the perfect time to be proactive, get your commercial property refresh done and avoid those potentially costly repairs...👍

‘Tell her to tell him being well groomed and smelling nice always helps people stand out and be more memorable - why would a business be different?’

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