Chatbase’s cover photo
Chatbase

Chatbase

Software Development

Chatbase is the complete platform for building & deploying conversational AI agents for your business.

About us

Chatbase is the AI customer support platform for companies that take service seriously. Our platform enables businesses to build and deploy AI agents that don't just simply answer questions, but take action to resolve them. By connecting to your CRM, helpdesk, payment processors, and other tools, Chatbase agents take real action: updating subscriptions, checking order status, processing requests, and escalating intelligently when a human touch is needed. Chatbase is trusted by 10K+ global teams ranging from boutique retail and fitness brands to massive telecoms and infrastructure companies. Our platform is designed for teams that want the power of enterprise-grade AI without the complexity. What sets us apart: - AI agents trained on your business and data, not generic responses - Omnichannel deployment: web, whatsapp, slack, email & more - Seamless live agent handoff with full context preserved - 80+ languages with automatic detection - SOC 2 and GDPR compliant, enterprise-grade security Support doesn't have to be a cost center. With Chatbase, it can beome a competitive advantage.

Website
https://www.chatbase.co/
Industry
Software Development
Company size
11-50 employees
Headquarters
San Francisco
Type
Privately Held
Founded
2023

Locations

Employees at Chatbase

Updates

  • Toronto! Touch grass with us. We are hosting a morning Saturday run with Shore Runners. 10am, July 25, Toronto waterfront What to expect: 5K at your pace DJ at the finish on a scenic viewpoint Snacks and refreshments Prizes for the fastest and the slowest Pro video crew on site RSVP at the link in the comments ⬇️

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  • Japan welcomed over 42 million international visitors last year, a new all-time record. With that kind of volume, local regions are under real pressure to answer traveler questions at scale, in multiple languages, around the clock. Vision Service built an AI agent on Chatbase for Yaizu City in Shizuoka Prefecture. Travelers can ask anything about the region and get an answer instantly, in their own language, any time of day. Full case study in the comments 👇

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  • View organization page for Chatbase

    34,712 followers

    Watch Lamees Sanad walk you through our newest feature, HelpDesk. When your agent hits something you'd rather a human handle, it opens a ticket or pulls a human into the live chat with the full conversation in hand. Plus everything the human side needs: one inbox across every channel, custom ticket statuses, and reporting. More in the demo:

  • For financial services, speed matters. Especially when someone is asking if they can afford a home. AP AGENCY® built a WhatsApp mortgage calculator for Hipofinance, a mortgage brokerage in Spain. A prospect can open WhatsApp at 11pm, answer a few questions, get a mortgage estimate, and land in the CRM as a qualified lead in under 3 minutes. Full case study in the comments.

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  • Golf New Zealand runs the sport for an entire country. The official handicap system, the national programme, 20+ elite tournaments including the New Zealand Open. Their members rely almost entirely on the website and app. Support volume was high and growing. So they built Kim, a Chatbase AI agent. The results: → 10,000+ conversations handled → 43,000+ messages exchanged → 24/7 answers for members → Routine queries no longer eat the team's time → Zero additional development work Link to the full story in the comments.

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  • Last week we filled a yoga studio with Toronto founders, operators, and builders, then let a litter of puppies 🐶 loose on them. Huge thanks to our partners who made it happen: → Boardy, the AI superconnector bringing founders, operators, and investors together → Puppy Sphere for the puppies and the inspiration to build more delightful experiences → Flojo for keeping everyone refreshed with tasty drinks and energy If you need a smile today, watch our recap video 🐾

  • Arcadis operates in 30+ countries and has shaped some of the world’s most complex infrastructure projects. For one of their major infrastructure projects in Germany, Peter Schuch and his team built KIra Rhein on Chatbase, an AI agent trained on official project documentation. Making complex project information accessible to everyone. “In major infrastructure projects, the challenge is not missing information, but making official information accessible and reliable.” Peter Schuch, Global Project Manager at Arcadis Full case study in the comments 👇

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  • Hey everyone, mark your calendars. On Wednesday, June 17 at 11:00AM ET, we're going live to build a production-grade AI agent for enterprise customer support, from scratch. Your hosts: Eesa Bilal (building) and Sandra Đajic (moderating + Q&A). We'll go deep on what enterprise teams actually need: widgets, integrations, documentation, AI models, and everything holds it all together. See you there 👋

     Building production-grade customer support AI agents for the enterprise

    Building production-grade customer support AI agents for the enterprise

    www.linkedin.com

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