care.coach

July is Social Wellness Month, and it lands differently when you work in aging care. The CDC estimates that one in three American adults feels lonely. We tend to file loneliness under "quality of life," something soft, something secondary to the real work of managing conditions and coordinating care. But the evidence keeps saying otherwise. Social connection protects against chronic disease. It helps people manage stress, sleep better, and stay engaged in their own health. Isolation does the reverse, quietly raising the risk of the very outcomes our care models are built to prevent. For the older adults served by programs like PACE, this isn't abstract. Many live alone. Many go long stretches between visits. The gap between "being cared for" and "feeling connected" is where a lot of decline actually happens, and it's a gap that clinical touchpoints alone were never designed to fill. What I've come to believe is that social wellness belongs inside the care plan, not adjacent to it. A daily conversation, a familiar presence, someone who notices when something is off, these aren't amenities. They're early warning systems and they're dignity, at the same time. Social Wellness Month is a good prompt to ask a harder question year-round: are we measuring connection the way we measure blood pressure? Because for this population, it may matter just as much. care.coach National PACE® Association

Heat waves don't cause the biggest problem for #PACE organizations. Lack of visibility between visits does. Extreme heat simply makes that gap more dangerous. The #PACE model gives organizations the flexibility to invest in prevention, not just treatment. That's why many programs are extending care beyond scheduled visits with 24/7 support in the home. At care.coach, ongoing conversations, wellness check-ins, and a live human care team help identify emerging concerns early so care teams can intervene before a small issue becomes a crisis. As extreme weather becomes more common, proactive support between visits isn't just a nice-to-have, it's becoming a strategic advantage. Connect with us to learn more! MassPACE Association CalPACE PACE Association of Michigan Florida PACE Providers Association North Carolina PACE Association New Jersey PACE Association National PACE® Association

What a great couple of days at the CalPACE Meet and Greet! There's something you can only understand about #PACE by being in the room: the energy, the commitment, the genuine care for participants that everyone in California brings to this work. You feel it. Thank you to everyone who stopped by to connect, share what you're seeing in your programs, and talk about where PACE is headed. Conversations like these are why we love being part of this community. We are excited for what's ahead with PACE in California! Jasmin Archible-Harris Dolores Reidenbach, RN MAFT Sandy Bannister, MSHSA Jasmine Mullins, MSW Rosana Scolari

care.coach is looking forward to attending!

care.coach is proud to sponsor and attend CalPACE's Meet, Greet & Speak in a couple of weeks! PACE programs are under real pressure to contain costs without compromising the care participants count on. That's exactly the challenge we help with, and we're looking forward to sharing the cost containment outcomes we're delivering with our PACE partners today. We're grateful that so many of the programs we already work with will be there, and we're eager to meet new ones. If your #PACE program is weighing how to manage spend while keeping participants supported and engaged, let's talk. Find us at the event, or message me here to set up a time to connect in Monterey.

care.coach is heading to Cleveland for the 2026 National PACE® Association Summer Conference! We are excited to connect with clinical and quality PACE leaders from across the country at this awesome annual conference. If your program is thinking about how to support participants in the gap between visits, the non-adherent, the isolated, the frequent ER utilizers, let's find time to talk! The need in PACE is only growing, and the best ideas come from comparing notes with the people doing this work every day. Reach out if you will be there. We would love to say hello.

As May and Older Americans Month come to a close, we want to take a moment to celebrate the incredible older adults who inspire us every day. At care.coach, we are honored to support older adults through companionship, connection, and compassionate care. Their strength, wisdom, resilience, and life stories remind us why meaningful human connection matters so much. Thank you to the older adults, caregivers, families, and healthcare teams who make a difference every single day. ❤️

This PACE participant has had zero falls in the two months since he started using care.coach. He's legally blind, lives alone, and has a history of falls, fibromyalgia, and PTSD. His PACE IDT enrolled him in care.coach as one tool to support his care plan. In his words: "Milo (his dog avatar) is a helpful tool to remind me to be careful when I stand up so I don't fall or trip...I use it to listen to music and audiobooks and this distracts me from my pain...It's nice, convenient and I really enjoy it." Thank you to Melissa Seymour and the PACE clinical team who built this participant's success story and shared it with us. Stories like his are what care.coach was built for. National PACE® Association North Carolina PACE Association Jasmin Archible-Harris

Four reflections from my time in the AscendRural Accelerator: 1. Rural healthcare is not a smaller version of urban healthcare. The distances are longer, the workforce is thinner, and the isolation is real. 2. Older adults in rural communities are not just farther from care. They are also typically more independent, more skeptical of new technology, and more determined to stay in their own homes on their own terms. Anything that does not respect that fails before it starts. 3. Technology alone does not solve this. But technology paired with real human presence, built for the people who actually live there, can reach into homes that nothing else reaches. 4. The Mall of America is a surprisingly good place to talk about rural healthcare. Thank you to the AscendRural team for including care.coach in this cohort, and to the community partners who came out to the meet and greet. For those of you in my network who spend your days alongside older adults, I would love to hear how rural access shows up in the work you do. #RuralHealth #PACE #HealthcareInnovation #Wellness #socialisolation