Aria Systems

In his latest IDC Link reviewing monetization solutions he saw at TM Forum DTW Ignite 2026 Christopher Silberberg said: “The most striking was the announcement and demonstration of Aria Systems Allegro™ ACE (Adaptive Charging Engine).” We couldn't agree more, and the timing could not be more relevant. As organizations race to deploy AI services, they're encountering a new business challenge: unpredictable consumption, runaway costs, and AI bill shock. It's no longer enough to meter usage after the fact. AI services require monetization that operates in real time. That's exactly what Allegro™ ACE was built to do. By authorizing usage, enforcing thresholds, managing balances, and taking automated action as consumption occurs, organizations can confidently monetize AI services while protecting both margins and customer trust. The IDC Link's conclusion captures why this matters: "Monetizing sophisticated AI services is simply not possible without highly flexible monetization systems from the beginning." Access the IDC Link here: https://bit.ly/4bkKyZO Source: IDC, “DTW 2026 — Reality Check for Autonomous Networks, Agentic AI, and the Future of Telco Monetization”, Doc #lcUS53652426, July 2026 #DTW2026 #AIMonetization #AgenticAI #AdaptiveCharging #UsageBasedPricing

AI is changing customer engagement. It should be changing billing, too. For years, billing has operated behind the scenes - processing transactions after the customer journey has already happened. But in an AI-driven enterprise, billing becomes part of the experience itself. In this conversation, Brendan O'Brien, CIO and Co-Founder of Aria Systems sits down with CK Tan, Innovation Officer for ServiceNow, to discuss how bringing AI-native billing into ServiceNow helps organizations move beyond disconnected systems to create a truly unified lead-to-loyalty experience. The discussion explores how intelligent billing enables AI agents to take meaningful action in real time - preventing bill shock, automating customer service, supporting modern usage-based business models, and helping enterprises deliver better outcomes at every stage of the customer lifecycle. As AI agents become a key focus area of enterprise operations, they need more than just CRM data - they need billing intelligence to close the loop. Watch the full discussion to learn how Aria and ServiceNow are helping enterprises build the next generation of AI-powered customer and revenue operations. Watch here: https://bit.ly/44kkoTa #AriaSystems #ServiceNow #AgenticAI #ArtificialIntelligence #Billing #CRM #CustomerExperience #RevenueOperations

AI is changing how businesses can sell. But most billing systems haven’t kept up. Our team at Aria recognized this, and invented Aria Allegro™ to meet the moment. The challenge isn't just charging for AI tokens or API calls. It's monetizing AI outcomes in real time, while simultaneously controlling both your costs and your customer's spend. Most service providers can't do this today. Legacy platforms were built for subscriptions, predictable usage and post-event billing. They were never designed to monetize autonomous AI agents, token-level consumption, outcome-based business models and usage at scale in real time. The result? Revenue leakage, limited pricing innovation and customers with little visibility or control over AI spending. 𝗔𝗿𝗶𝗮 𝗔𝗹𝗹𝗲𝗴𝗿𝗼™ 𝗰𝗵𝗮𝗻𝗴𝗲𝘀 𝘁𝗵𝗮𝘁. Allegro, powered by its Adaptive Charging Engine (ACE), is the industry's first hyperscale rating and charging platform designed to monetize both AI consumption and AI outcomes in real time. Whether you're charging for tokens, prompts, API calls, model usage, or measurable business outcomes delivered by AI agents, Allegro authorizes, controls, and monetizes every interaction as it happens. 𝗖𝗼𝗻𝘀𝘂𝗺𝗽𝘁𝗶𝗼𝗻 𝗶𝘀 𝘁𝗵𝗲 𝗻𝗲𝘄 𝗰𝘂𝗿𝗿𝗲𝗻𝗰𝘆 𝗼𝗳 𝘁𝗵𝗲 𝗔𝗜 𝗲𝗿𝗮. Businesses that can monetize it as it happens will deliver better customer experiences, unlock new revenue streams, and lead the next generation of AI-based services. 𝗔𝗹𝗹𝗲𝗴𝗿𝗼 𝗶𝘀 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗻𝗼𝘄. Learn more: https://bit.ly/4xVQQbX #AriaSystems #Allegro #ACE #AIMonetization #UsageBasedBilling #ConsumptionEconomy #RealTimeBilling #AgenticAI #AIagents

Three days. Countless conversations. One incredible week. Day 3 at TM Forum #DTWIgnite marked the close of an unforgettable week for our team. We’re proud to share that Aria’s TM Forum Catalyst, The Butler Did It, was recognized as the Best Moonshot Catalyst in Trustworthy AI and Data for Showcase and Storyline. Congratulations to our incredible team and the exceptional partners who brought this vision to life: One New Zealand, Personal, Vodafone, Amazon Web Services (AWS), Salesforce, and Virtusa. The momentum never let up. From back-to-back demonstrations of our latest AI-usage charging product called Aria Allegro™ ACE and our Agentic BSS solution with ServiceNow, to a fantastic customer session with TalkTalk Business’s Laura McCauley, one thing was clear - Aria is creating excitement in the telco industry. To everyone who visited our stand, joined a demo, came to our whiskey tasting happy hour, or simply stopped to connect - thank you. Your curiosity, insights, and conversations are what make this week so valuable. DTW may be over, but the shift to AI-native billing is only accelerating. We’re excited to keep the conversation going at Innovate Americas.

CSPs are not prepared for AI-driven outcome-based pricing. Most legacy BSS platforms were built to bill for traditional models covering voice, data, and usage. They were never designed to monetize AI services where value is created through outcomes, autonomous agent actions, and real-time consumption decisions. The result? Revenue is left on the table, while customers struggle to understand, govern, and realize value from new AI-powered services. Aria just solved it. Aria’s Allegro™ ACE is the industry's first platform capable of monetizing both AI consumption and AI outcomes in real time. From charging for AI tokens, prompts, API calls, and model usage with real-time spend controls, to monetizing measurable business outcomes delivered by autonomous AI services and agents, Allegro ACE extends monetization far beyond what traditional online charging systems and legacy BSS platforms were designed to do. The gap between "what we can sell" and "what we can bill for" is officially closed. Aria Allegro ACE is generally available, and we are showing it live right now at TM Forum DTW Ignite 2026. If you're here, get to Booth 308. See it running. Ask the hard questions. We have answers. Outcome-based pricing is no longer the thing telecom talks about at conferences. It's real. It's here. #DTW26 #AriaSystems #AriaAllegroACE #BSS #Monetization #Telecom

The future of billing was on full display today in Copenhagen. We were delighted to welcome Laura McCauley and the team at TalkTalk Business to share their transformation journey with Aria Systems and Salesforce, supported by Virtusa. Laura offered a candid, firsthand perspective on the decisions, challenges, and partnerships that made their cloud-first billing transformation possible. Earlier in the day, our TM Forum Catalyst, "The Butler Did It," took center stage for judging. Built alongside Personal, Vodafone, One New Zealand, Salesforce, Amazon Web Services (AWS), and Virtusa, the team delivered an outstanding presentation, and we're excited to showcase the solution throughout the week ahead of Thursday's awards. Today also marked the debut of our Agentic BSS solution with ServiceNow, bringing AI agents into the heart of the customer and revenue lifecycle. From lead-to-loyalty automation to intelligent monetization, we're demonstrating how agentic AI can transform BSS from a system of record into a system of action. Finally, we officially unveiled Aria Allegro™ ACE, our Adaptive Charging Engine built for the demands of the AI-driven consumption economy. Designed for real-time authorization, balance management, and automated enforcement at massive scale, Allegro ACE brings the proven power of online charging to any industry, enabling enterprises and service providers to monetize consumption as it happens, not after the fact. From breakthrough innovations to real-world transformation, day 1 proved that the future of billing isn't coming - it’s already here. And we're just getting started. Join us tomorrow at Booth 308 to see what's next, and don't miss our whiskey tasting tomorrow evening at 5:00 PM - a chance to continue the conversation with customers, partners, and industry leaders over a great dram. See you tomorrow! #DTWIgnite #AriaSystems #AriaBillingCloud #AllegroACE #ServiceNow #AgenticAI #Telecom #BSS #CloudNative #DigitalTransformation

We’ve extended ServiceNow CRM’s partnership with Aria Systems to offer an Agentic BSS platform that includes Billing and Charging functions to raise top line revenue growth while optimizing operational spend Dealing with the lack of AI-readiness on your legacy CRM? Read on for how this partnership solves for that! Tom Dibble Brendan O'Brien Adriano Acciaroli Balaji R. Sri-Jagadish(Jag) Baddukonda #NOWAI #AgenticCRM #AgenticBSS

Today our Moonshot Catalyst is live at #DTWIgnite in Copenhagen!   We couldn't be more excited to finally share what we've built and how it is changing the game for CSPs. Find us at Catalyst booth, i2.10 and come see autonomous XaaS lifecycle management in action. Away we go! 📍DTW Ignite in Copenhagen 📅 23–25 June. Visit this link for more details: https://lnkd.in/dGZHNB9w #Copenhagen #Innovation #AutonomousNetworks  #TMForum #Catalysts #DTWIgnite #TMFDigital TM Forum Neeharika Chowdhary Ruan Coetzee Ashel Reuben Sharina Nisha Willem Senekal Michael Wells Salesforce Amazon Web Services (AWS) Virtusa Vodafone Personal Tech Aria Systems