Below, our CIO and CISO Bill Brown shares what he’s learned about balancing innovation, security, and accountability as Abacus Insights evolves into a GenAI-first company. Just as our clients are on a journey to become AI-enabled organizations, so are we.
Shadow AI is already inside your walls. Your users are demanding new AI tools. Your CEO just told the board you're now an "AI First" organization. On your left shoulder, the CIO in you is shouting "Enable." On your right, your CISO identity is demanding "Enforce." Now what? When you hold both titles, every governance decision is a negotiation with yourself. There's no CIO to push back against. No CISO to consult. Just one person with two very loud consciences. What we learned the hard way: → Blocking AI tools doesn't eliminate Shadow AI. It just makes it invisible. → The approved path has to be faster than the workaround, or people won't take it. → The CISO isn't the one who slows AI down. The CISO is the one who makes sure AI doesn't stop the organization. The whole story — the block, the rebuild, the charter the entire C-suite signed — is in the attached article. A note on how this came together: I fed two years of emails and our internal AI enablement and governance materials into an AI and asked it to help me tell this story. The irony isn't lost on me — the CISO using the very tools he was supposed to be governing to write about governing them. That tension is kind of the whole point. Is your "approved path" actually faster than the workaround yet? Be honest. #CISO #CIO #AIGovernance #AbacusInsights