Assistant Vice President at Barclays Capital
Raleigh-Durham, North Carolina Area
Assistant Vice President at Barclays Capital
Raleigh-Durham, North Carolina Area
Solving complex infrastructure problems on time or ahead of schedule - both in design and repair
Deploying enterprise infrastructure tools globally
Maintaining professional contact with former colleagues and customers
Keeping multiple projects running with multiple customers at the same time, on time
infrastructure management architecture, server architecture
(Public Company; BARC; Investment Banking industry)
June 2009 — Present (2 months)
(Public Company; HPQ; Computer Hardware industry)
March 2008 — April 2009 (1 year 2 months)
Working with HP's BSA Professional Services group, I provide onsite expertise for our Server Automation product line. From installation to troubleshooting, architecting to implementation, I work with all aspects of the post-sales processing of our infrastructure management tools.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
November 2007 — March 2008 (5 months)
Provide email and phone technical support for enterprise server automation and management tools.
Maintain an all-customer view of all open cases for my specific product line to collapse related/duplicated cases, find trends, and duplicate resolutions for different customers with identical problems.
Collate case information into internal and external knowledge base articles.
(Public Company; 501-1000 employees; opsw; Computer Software industry)
January 2007 — October 2007 (10 months)
Provide technical support for enterprise data-center automation software tools.
(Non-Profit; 11-50 employees; Education Management industry)
October 2003 — January 2007 (3 years 4 months)
Responsible for assisting in the maintenance of a heterogeneous network of Linux, Mac, and Windows machines; developing web sites and curriculum information for workshops taught at Shodor; teaching/assisting with various workshops; developing time- and cost-saving measures to increase the efficiency of the organization, such as system maintenance scripts, and the creation of a portable lab-on-CD
(Educational Institution; 201-500 employees; Higher Education industry)
January 2005 — December 2006 (2 years)
Assisted with daily systems administration activities on multiple platforms, including HP-UX, Windows 2003, Windows XP, AIX, VMware ESX; wrote proposal for spam-filtering replacement system that will have saved ~$100,000 over the course of 5 years; other tasks as assigned.
(Non-Profit; 51-200 employees; Non-Profit Organization Management industry)
October 2004 — May 2006 (1 year 8 months)
Assisted in the maintenance and automation of the Sigma Xi website; helped coordinate Sally Ride TOYchallenge event two years in a row; worked with the United Nation Scientific Expert Group on Climate Change to build collaborative environment for research and writing
(Privately Held; 10,001 or more employees; Leisure, Travel & Tourism industry)
September 2000 — May 2003 (2 years 9 months)
Rental fleet vehicle cleaning and preparation for customer use.
(Medical Devices industry)
June 1998 — April 1999 (11 months)
Worked with IGC's Technology Development group on several research/prototype supercondutcing projects including CERN downleads, LMT-GA fault current limiter. Also developed improved testing and reporting capabilities for future HTS applications.
BA , Computer Information Systems , 2003 — 2006
AAS , Computer Information Systems , 1999 — 2001
new technology, modeling, war games, reading, target shooting
GRBC, ICA Triangle
Computer Science Department Service Award - Elon University