
Business communicator and knowledge worker, UX designer, whuffie-passer, ideas guy, teacher.
Canberra Area, Australia

Business communicator and knowledge worker, UX designer, whuffie-passer, ideas guy, teacher.
Canberra Area, Australia
Stephen develops strategy, drives corporate and cultural change, provides mentoring and delivers on bringing a strategic focus to his clients’ web presence with a focus on user experience, collaboration and community.
He helps clients with user experience strategy and design, with online communications internally and externally including business-to-client outreach, and with building organisational expertise with practices and tools that foster collaborative, innovative organisations.
He leads his clients on the journey of change needed to place people at the center of business, helping to change their capacity to retain, distribute and share knowledge and in helping them communicate in a more human way with their clients, customers and stakeholders.
Having spent 12 years in the Australian federal public sector, he is passionate Government 2.0 - reform of government to bring openness, collaboration, empowerment and public engagement to policy-making and program delivery.
He has extensive experience in government and private enterprise and has expertise in corporate communications, social media and networking, knowledge management, web strategy and project management, information architecture, user experience and business analysis.
user experience design, public speaking, social media, social networking, web strategy, business analysis, enterprise 2.0, government 2.0, knowledge work, innovation, collaboration
(Partnership; 201-500 employees; Marketing and Advertising industry)
2008 — Present (1 year)
In 2007, The Age of Conversation brought together 103 authors from 10 countries to explore a single topic -- how social media is changing marketing from a monologue to a dialogue.
In 2008, The Age of Conversation: Why Don’t People Get It? will bring together 275 authors from around the globe to address several themes around transmission of messages and introduction of change.
All proceeds of this book will be donated to Variety, the Children's Charity.
(Non-Profit; 51-200 employees; Internet industry)
January 2007 — Present (2 years 7 months)
BarCamp is an international network of unconferences — open, participatory workshop-events, whose content is provided by participants — focusing on early-stage web applications, and related open source technologies and social protocols.
(Privately Held; Internet industry)
September 2006 — Present (2 years 11 months)
Working with clients in government and private sector to build strategy and execute on programs to foster highly collaborative, conversation-driven organisations focussed on community. Projects can be internal client, client-to-client or client-to-market focussed.
Projects include:
- social media strategy and implementation for marketing, collaboration and knowledge sharing
- web strategy and implementation including web project management
- user experience design including information architecture, user testing and information design
- business analysis
- change management and evangelism
- strategy, training and mentoring on collaboration and knowledge work
- knowledge sharing, mentoring and dissemination strategy and implementation
- development and implementation of strategy to support cultural change around collaborative enterprises
knowledge work, knowledge economy, social computing, web 2.0, enterprise 2.0, consulting, web strategy, information architecture, usability, accessibility, web standards, getting things done, rugby union