Product Manager, Lotus Connections at IBM Lotus
Greater Boston Area
- Current
- Past
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- Business Performance Management; Domain Engineer at IBM Software Group
- Collaborative User Experience (intern) at IBM Research
- Web Application Design and Development at Aetna Group Insurance
- Education
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- Bentley University
- Bentley College - Elkin B. McCallum Graduate School of Business
- The University of Connecticut School of Business
- University of Connecticut
- Recommended
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3 people have recommended Suzanne - Connections
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263
connections
- Industry
- Computer Software
- Websites
Suzanne Minassian’s Summary
I have held a variety of roles within software development, including development, design, user research, and product management. I am currently the product manager for Lotus Connections, a social software suite for businesses and organizations. In the role of product manager, I work to define the overall product strategy, develop and drive the product requirements with engineering and design, work with customers and partners to shape the product, and publicize the product at numerous industry events.
Previously, I worked with IBM Research Collaborative User Experience group as a user researcher on the Unified Activity Management project and a developer and usability specialist on the Reinventing Email project. Before joining IBM, I was a web application developer and ran a website development practice.
I hold an MBA with a concentration in Human Factors in Information Design, and I have a strong interest in collaboration technologies and personal and business productivity tools.
Suzanne Minassian’s Specialties:
Business Strategy, Collaboration, Knowledge & Information Management, Product Development, Product Design, user experience, user research, usability, user studies, user interface design, web application development, Corporate Performance Management
Suzanne Minassian’s Experience
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Product Manager, Lotus Connections
IBM Lotus
(Public Company; 10,001 or more employees; IBM; Computer Software industry)
March 2007 — Present (2 years 5 months)
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Product Manager
IBM
(Public Company; Computer Software industry)
2007 — Present (2 years)
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Business Performance Management; Domain Engineer
IBM Software Group
(Public Company; 10,001 or more employees; IBM; Computer Software industry)
December 2004 — February 2007 (2 years 3 months)
As the Domain Engineer for IBM Workplace for Business Strategy Execution (WBSE), Suzanne works to define the overall product design and development strategy. She also collaborates with customers to evaluate how WBSE should be designed for their business needs from a functional and interface perspective.
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Collaborative User Experience (intern)
IBM Research
(Public Company; 10,001 or more employees; IBM; Computer Software industry)
May 2003 — October 2004 (1 year 6 months)
* Reinventing Email: user interface development, user research, user studies (http://www.research.ibm.com/remail/)
* Activity Management: exploratory interviews, design analysis
* Lesson Learned from the Remail Prototypes, CSCW 2004 -
Web Application Design and Development
Aetna Group Insurance
(Public Company; Insurance industry)
May 2000 — August 2002 (2 years 4 months)
* Interface design for internal and external web applications
* Web developer for customer web sites
* Application development for internal software tools and data repositories
Suzanne Minassian’s Education
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Bentley University
MBA , Human Factors in Information Design , 2002 — 2004
- Activities and Societies:
- Awarded Distinction, VP Operations Graduate Student Association, Graduate Women's Leadership Organization
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Bentley College - Elkin B. McCallum Graduate School of Business
2002 — 2004
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The University of Connecticut School of Business
1997 — 2001
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University of Connecticut
BS , MIS , September 1997 — May 2001
- Activities and Societies:
- President of Delta Gamma, UConn Ambassador, Director of Solicitations for the CT Children's Medical Center (Dance Marathon), Greek Leadership Council
Additional Information
Suzanne Minassian’s Websites:
Suzanne Minassian’s Groups:
ACM
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The Greater IBM Connection: IBM's alumni program for past and present IBM employees
Suzanne Minassian’s Contact Settings
Interested In:
- consulting offers
- new ventures
- job inquiries
- expertise requests
- reference requests
- getting back in touch
